Search Salons

Academy Salons

4.8

1,632 reviews

Case Study: Academy Salons

Academy salons have been working together with salonspy for 4 years now.

In my eyes, salonspy is the one of the best tools you need to improve customer service and client retention in your salon. It's easy, simple and most important quick to use so clients can actually leave a review in less than a minute.

“salonspy is the one of the best tools you need to improve customer service and client retention in your salon”

Salve Mulé, Director, Academy Salons

Academy Salons Reviews

4.8

1,632 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (1134)
  • 4 stars (422)
  • 3 stars (28)
  • 2 stars (10)
  • 1 stars (7)
Verified Appointment Verified by iSalon Software

Very good as always, squeezed me in on my preferred date

Service
Value
Result
Cleanliness
Atmosphere
Response from Academy Salons Cobham

Dear Charlie,

Thank you for taking the time to leave your feedback. I am delighted to hear you had another great experience with Meryl and that you like your haircut. I’ll pass your comments on to the team.

We look forward to welcoming you back to Academy Salons Cobham soon.

Best wishes,
Salv

Verified Appointment Verified by iSalon Software

Very professional experience from the word go. I felt that my stylist really understood colouring and L'Oreal products, had masses of experience and was able to hold a genuinely interesting conversation. She was also willing to rectify my colour when her own suggestion hadn't quite had the effect she suggested. I felt as though she was very well informed and willing to inform me.
I was happy with the look of my hair, despite it being my first time at the salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from Academy Salons Hersham

Dear Andrea,

Thank you for taking the time to leave your feedback. I am pleased to hear you had a good first time experience at our salon experience and you were happy with the colour created by Chiara. I’ll be sure to pass your comments on to the team.

We look forward to welcoming you back to Academy Salons Hersham soon.

Best wishes,
Salv

Not sure what the girls names were , but my best friend and I had fab blow drys by two girls at the salon! They were lovely and the blow drys were great. Friendly welcoming salon, highly recommend.

Service
Value
Result
Cleanliness
Atmosphere
Response from Academy Salons Cobham

Thank you for taking the time to leave your feedback. I am really pleased to hear you and your friend loved your blow drys and that you enjoyed the salon experience. I’ll be sure to pass your comments on to the team.

We look forward to welcoming you back to Academy Salons Cobham soon.

Best wishes,
Salv

See all reviews