The apparent therapist was 15 min late. No drinks offered or explanation that she will be late. Once you walk through the kitchen in the back, you walk up dirty grubby ripped carpet to the loft where it's so bright, no candles or relaxing music playing. Laminated floor surrounded by cheap unmatching unflattering shabby furniture . The lady was not trained. She massaged me with one hand and my partner before me. One hand was used one one side, she then switched sides and used her other single hand . The lady was freezing. She did not know what she was doing nor did she have training do not waste your time or money. No apology or explanation from the manager or here . Her phone vibrating in my ear . I have now had a refund
