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TONI&GUY in Ascot

TONI&GUY Ascot
  • Description

    We are a friendly, well trained team who love hairdressing. We want you to enjoy your experience at Toni & Guy Ascot, and leave our salon loving your hair!

  • Contact Details

    01344878800

    • Unit 5, 49 High St
    • Ascot
    • Berkshire
    • SL5 7HG
  • Opening Hours

    Monday

    09:00 - 18:00

    Tuesday

    08:30 - 18:00

    Wednesday

    09:00 - 18:00

    Thursday

    09:00 - 19:00

    Friday

    09:00 - 18:00

    Saturday

    08:00 - 17:00

    Sunday

About Us

We are a friendly, well trained team who love hairdressing. We want you to enjoy your experience at Toni & Guy Ascot, and leave our salon loving your hair!

Opening Hours

  • Monday:
    09:00 - 18:00
  • Tuesday:
    08:30 - 18:00
  • Wednesday:
    09:00 - 18:00
  • Thursday:
    09:00 - 19:00
  • Friday:
    09:00 - 18:00
  • Saturday:
    08:00 - 17:00
  • Sunday:
4.7

175 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (157)
  • 4 stars (8)
  • 3 stars (4)
  • 2 stars (4)
  • 1 stars (2)
Reviews Write A Review
Lovely Experience!

S Taylor - 18th Jan 2019

Verified Appointment Verified by SALONGENIUS Software

Great hair cut. Salon full of buzz and walked away with vouchers for next visit

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Wonderful cut by Haley. Can just blast with a hairdryer or rub with a towel. Looking good at 70. Thanks.

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receptionist was on her phone and looking bored when i walked into the salon for my appointment, toilet had no loo roll and was unclean, salon was not clean and staff looked bored, and demotivated, management need to motivate staff if there is any.

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Response from TONI&GUY Ascot

Thank you for your review I take any verified review seriously and would love the chance to discuss this further with you . Unfortunately we have no record of your appointment or any contact details so I could take any truthful constructive criticisms on bored please could you give me a call to discuss this further Hayley salon manager

Verified Appointment Verified by SALONGENIUS Software

I have followed Molly from Wokingham to Ascot as she understand my needs and colours. It’s so nice to relax and know each time you walk out the salon you will be happy! Great service and atmosphere I look forward to getting my hair done!

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Verified Appointment Verified by SALONGENIUS Software

Another amazing colour experience by Molly.. very happy

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Response from TONI&GUY Ascot

Thank you Anne, for your review.

We look forward to seeing you again soon.

Team Toni&Guy Ascot

From wicked witch to glam

Christina - 27th Nov 2018

Verified Appointment Verified by SALONGENIUS Software

Great cut from Hayley

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Response from TONI&GUY Ascot

Thank you Christina for your 5 star review.

We hope to see you back in the salon soon.

Kind regards

Team Toni&Guy Ascot

First time back at this salon after a long absence.

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Response from TONI&GUY Ascot

Hi Angela, it was lovely to see you back in the salon and hope to see you again soon.

Kind regards

Team Toni&Guy Ascot

Thanks Molly and Hayley

Liz Hassock - 9th Nov 2018

Verified Appointment Verified by SALONGENIUS Software

Thanks for getting me back to being me....

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Verified Appointment Verified by SALONGENIUS Software

Danielle and her team in Ascot make the whole experience enjoyable. Very warm and welcoming and a haircut to die for.

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Response from TONI&GUY Ascot

Thank you Angie for such a lovely review, we will pass your kind comments onto the team.

Extremely disappointed

Rana - 3rd Oct 2018

Verified Appointment Verified by SALONGENIUS Software

I waited a while before writing this review, just to give the haircut a chance to “fall” into place with regrowth.
I am sad to say that it was simply the worst “hair” experience of my life.
I booked an appointment for a cut for my son. They offered me an appointment with someone who was very clearly a young inexperienced trainee. She had no guidance & no experience. She ruined my sons hair and it refuses to grow out properly because it was cut so badly. It was no less than shocking.
In fact, everyone commented on what a bad haircut it was.
There was no personal service. No care. Nothing.
I am appalled that such a place exists on ascot high street. I am disgusted.

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Response from TONI&GUY Ascot

Dear Rana,

We are sorry to hear of your experience. It is not our intention at all for clients to feel like this.

The salon manager has tried calling on a few occasions, and have left a message for you to contact us, so we can investigate the matter further.

We assure you we take on board all client feedback, and again offer our apologies, that you felt like this on this instance.

Kind Regards,
Toni and Guy Ascot Team.

TOP NOTCH SERVICE!

SUE TAYLOR - 12th Sep 2018

Verified Appointment Verified by SALONGENIUS Software

Booked in at short notice but 100% attentive and lively hair cut and at a reasonable price!

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Response from TONI&GUY Ascot

Dear Sue,

Thank you for leaving Toni&Guy Ascot a 5 star review, we are so pleased you enjoyed your experience with us and we hope to see you again soon.

Kind regards

Team Toni&Guy Ascot

Highlights and straightening treatment

Mrs B - 12th Sep 2018

Had a long session with Saffron having highlights and then a nano keratin ( think that's how to spell it! ) Really delighted with the result of the highlights and the look and feel of my hair after the treatment. Time to book another one for the future.

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Response from TONI&GUY Ascot

Dear Mrs B,

Thank you for taking the time to leave such a lovely review.

We look forward to seeing you in the salon again soon.

Kind regards

Team Toni&Guy Ascot

Very pleased with my haircut- thank you Haley !

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Response from TONI&GUY Ascot

Dear Charlotte.

Thank you for taking the time to leave a review.

We are glad you had a great experience with Hayley at Toni&Guy Ascot, we will pass your comments onto her.

We look forward to seeing you again soon.

Toni&Guy Ascot Team.

Verified Appointment Verified by SALONGENIUS Software

Not a great experience I’m afraid. Hair on the floor, no loo roll, no smiles from one staff member not great atmosphere. And the most expensive blow dry I have ever had.

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Response from TONI&GUY Ascot

Dear Stephanie,

We are sorry to hear you did not have a great experience with us at Toni and Guy Ascot, it is not our intention at all, for clients to feel like this.

Our salon support manager Danielle has called you and left a message so we can look into this matter further you, and hopefully get the situation rectified.

Kind Regards,
Toni and Guy Ascot Team.

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Response from TONI&GUY Ascot

Dear Anonymous,

Thank you for taking the time to leave a review for Toni&Guy Ascot.

We are pleased you were happy with your colour and look forward to seeing you in the salon again soon.

kind regards

Team Toni&Guy Ascot

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Response from TONI&GUY Ascot

Dear Lorraine,

Thank you for your 5 star review.

We are so pleased you had such a positive experience at Toni&Guy Ascot.

We look forward to seeing you again.

Kind regards

Team Toni&Guy Ascot

Best salon in Ascot

Anne Gilbert - 22nd Aug 2018

Verified Appointment Verified by SALONGENIUS Software

Great cut and colour.. the salon has it all going on@

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Response from TONI&GUY Ascot

Dear Anne,

Thank you so much for taking the time to leave such a fantastic review.

We are so pleased that you were happy with your colour and cut.

We will pass your lovely comments onto the team at Toni&Guy Ascot.

Kind regards

Team Toni&Guy Ascot

Thank you Toni and Guy Ascot

Angie Tomkins - 16th Aug 2018

Verified Appointment Verified by SALONGENIUS Software

Danielle for my cut is fantastic. Saffron as always a fab colourist. Lovely atmosphere. Cant wait for my next visit in 6 weeks. Well done.

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Response from TONI&GUY Ascot

Dear Angie,

Thank you for leaving a review for Toni&Guy Ascot.

We are so glad you are happy with your colour and cut and that you enjoyed the lovely atmosphere in the salon.

We will pass your kind comments onto the team.

Toni&Guy Ascot

Verified Appointment Verified by SALONGENIUS Software

Hair cutting skills of expected standard but zero ambience and customer service - cup of tea never arrived despite a few girls in salon with seemingly nothing to do. Shame as I won’t be making a return visit.

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Response from TONI&GUY Ascot

Dear Jane,

We are sorry to hear you didn't have a great experience with us at Toni and Guy Ascot.

It is not our intention at all that clients feel like this.

If you could contact our salon support manager Danielle on 07548234852, she can look into this matter further for you and hopefully get the situation rectified.

Kind Regards,
Toni and Guy Ascot Team.

Verified Appointment Verified by SALONGENIUS Software

A great cut and colour. Thank you Saffron

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Response from TONI&GUY Ascot

Dear Liz,

Thank you for taking the time to leave a review for Toni&Guy Ascot.

We really appreciate your kind comments and will pass them onto our team.

We look forward to seeing you in the salon again soon.

Kind regards

Team Toni&Guy Ascot

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