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TONI&GUY in Ascot

TONI&GUY Ascot
  • Description

    We are a friendly, well trained team who love hairdressing. We want you to enjoy your experience at Toni & Guy Ascot, and leave our salon loving your hair!

  • Contact Details

    01344878800

    • Unit 5, 49 High St
    • Ascot
    • Berkshire
    • SL5 7HG
  • Opening Hours

    Monday

    09:00 - 18:00

    Tuesday

    08:30 - 18:00

    Wednesday

    09:00 - 18:00

    Thursday

    09:00 - 19:00

    Friday

    09:00 - 18:00

    Saturday

    08:00 - 17:00

    Sunday

About Us

We are a friendly, well trained team who love hairdressing. We want you to enjoy your experience at Toni & Guy Ascot, and leave our salon loving your hair!

Opening Hours

  • Monday:
    09:00 - 18:00
  • Tuesday:
    08:30 - 18:00
  • Wednesday:
    09:00 - 18:00
  • Thursday:
    09:00 - 19:00
  • Friday:
    09:00 - 18:00
  • Saturday:
    08:00 - 17:00
  • Sunday:
4.6

194 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (174)
  • 4 stars (8)
  • 3 stars (5)
  • 2 stars (5)
  • 1 stars (2)
Reviews Write A Review
Lovely staff & great salon

Esther Hosegood - 22nd Aug 2019

Verified Appointment Verified by SALONGENIUS Software

Paolo is just the nicest hairdresser I’ve had and really listens to what you want with your hair. My haircut was perfect!! Would definitely recommend booking in with him!

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2nd visit to this Toni and Guy. Has a great cut from Gavin. He really listened to what I wanted and I’m really pleased with the style and finish! Colour amazing too!

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Verified Appointment Verified by SALONGENIUS Software

Ladyb. Knew her jon

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Verified Appointment Verified by SALONGENIUS Software

A new image. Great cut for summer.

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Verified Appointment Verified by SALONGENIUS Software

Very pleased with my colour and hair blow dry. Would thoroughly recommend this Salon in Ascot

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Response from TONI&GUY Ascot

Thank you for you lovely 5 star review we will look foirward to seeing you again regards Hayley sdalon manager

This was my first time at this particular Toni & Guy, having recently moved to Ascot. I managed to get a last minute appointment. It should’ve been a straightforward long layers cut but the result was so poor I’ve had to book an appointment elsewhere today to get it corrected. Different lengths all over the back and no layering at all in the front. My hair looks pretty dreadful and I can’t quite believe ***** could do such a poor job. I really wanted to go in and ask for a refund but I just wanted to forget about how bad it was! Shame as other Toni & Guys branches have been good.

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Response from TONI&GUY Ascot

Dear Yvette i am so sorry to hear that you were unhappy with your cut and blow dry we aim to please all our customers and we would like a chance to disccuss this further with you I have tried to contact you and have left a message with you Regards Hayley salon manager

Good experience & cut

Nel - 11th Jul 2019

Verified Appointment Verified by SALONGENIUS Software

A very new male hairdresser, forgot his name 🤦🏽‍♀️ ,cut my son's hair beautifully, we're both very pleased with it. Thank you we'll be back!

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Good as always

Rahul - 5th Jun 2019

Verified Appointment Verified by SALONGENIUS Software

Great and prompt service.

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Response from TONI&GUY Ascot

Dear Rahul,

Thank you for taking the time to leave a review.

We are so pleased you were happy with your prompt and great service.
We look forward to seeing you again soon.

Kind Regards,
Toni and Guy Ascot Team.

Verified Appointment Verified by SALONGENIUS Software

I went to another T&G previously but always happy with my hair after having a cut and blowdry at T&G Ascot. Hayley does a great job.

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Response from TONI&GUY Ascot

Dear Claire,

Thank you for taking the time to leave a review.

We are so pleased you are happy with your hair, and we will be sure to pass on your great comments to Hayley.
We look forward to seeing you again soon.

Kind Regards,
Toni and Guy Ascot Team.

Verified Appointment Verified by SALONGENIUS Software

Fabulous cut from Hailey. Love that she creates subtle changes for me. Two nice comments from friends last night,

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Response from TONI&GUY Ascot

Dear Stephanie,

Thank you for taking the time to leave a review.

We are so pleased you had a fabulous haircut, and will pass your comments onto Hayley, who will look forward to seeing you again soon.

Kind Regards,
Toni and Guy Ascot Team.

What a team at Toni and Guy Ascot

Angie Tomkins - 19th Apr 2019

Verified Appointment Verified by SALONGENIUS Software

The whole experience and atmosphere in the salon makes the client feel so special. It is like meeting up with friends whilst being looked after by Hayley and Daniellle. Hayley is the most amazing cutter woth such a lovely smile. Big thanks to Faith qho explained all the benefits of the products she was using. This salon derserves an award

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Response from TONI&GUY Ascot

Dear Angie,

Thank you for taking the time to leave a review.

We are so pleased you had a special experience with us, we love having you visit us in the salon, and look forward to seeing you again soon.

Kind Regards,
Toni and Guy Ascot Team.

Someone who knows my hair!

Rachel Smith - 12th Apr 2019

Verified Appointment Verified by SALONGENIUS Software

Finally a hairdresser who knows what to do with my hair and make the most of it. Thanks to Hayley.
Things are improving regards atmosphere and I hope the turnover of staff will calm down and I get to sick with one hairdresser.

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Response from TONI&GUY Ascot

Dear Rachel,

Thank you for taking the time to leave a review.

We are so pleased you think our atmosphere is improving, things are definitely improving here at Ascot and beginning to settle down.
We will pass your great comments on to Hayley, who looks forward to seeing you again soon.

Kind Regards,
Toni and Guy Ascot Team.

Great atmosphere and fantastic haircut

Kinga - 6th Apr 2019

Verified Appointment Verified by SALONGENIUS Software

Hayley cut my hair fantastically. I showed her a few photos of the kind of a hair style I'd like, she offered some very good advice and the outcome is fantastic! No longer feeling invisible, my hair makes me happy now!
Definitely recommend!

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Response from TONI&GUY Ascot

Dear Kinga,

Thank you for taking the time to leave a review.

We are so pleased you are happy, and you would recommend us! We look forward to seeing you again soon.

Kind Regards,
Toni and Guy Ascot Team.

Verified Appointment Verified by SALONGENIUS Software

Staff are very friendly and helpful. Always a relaxing experience with an added bonus that one feels spoilt with wonderful service.

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Response from TONI&GUY Ascot

Dear Felicity,

Thank you for taking the time to leave a review.

We are so pleased you had a relaxing experience with a wonderful service. We cant wait to see you again soon.

Kind Regards,
Toni and Guy Ascot Team.

The wow factor of Toni and Guy has returned to Ascot High Street

Angie Tomkins - 8th Mar 2019

Verified Appointment Verified by SALONGENIUS Software

The salon has been relaunched and revamped. The atmosphere is fantastic and the staff know how to make for a truly enjoyable experience. Last nights relaunch attracted locals from Ascot with Toni and Guy providing Prosecco and delicious nibbles. Well done Danielle, Hayley and the team. Cant wait for my next appointment with Hayley in 6 weeks. A haircut to die for

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Response from TONI&GUY Ascot

Dear Angie,

Thank you for taking the time to leave a review.

We are so pleased you think the WOW factor has returned!

Its good to be back! We cant wait to see you in the salon on your next visit, see you soon.

Kind Regards,
Toni and Guy Ascot Team.

Verified Appointment Verified by SALONGENIUS Software

Always happy with my hair after a cut. Love the banter and relaxing chairs too. A bit of me time. Thanks.

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Response from TONI&GUY Ascot

Dear Claire,

Thank you for taking the time to leave a review.

We are so happy you are happy, and love having you in the salon. We look forward to seeing you on your next visit.

Kind Regards,
Toni and Guy Ascot Team.

Verified Appointment Verified by SALONGENIUS Software

The salon was untidy and dirty due to staffing issues, my hair was washed in a dirty sink covered in hair dye. Brushes were in the floor. The stylist I had was lovely but didn’t give the impression of being very experienced despite telling me he had worked for T&g for a number of years. No
Confidence that I received a good cut or wether the treatment given was in fact the right one. Hair feels less healthy than before the visit. The stylist wasn’t sure how to use the products, couldn’t work the till at the end etc. He did constantly apologise for the state of the salon but that’s not helpful when you are sitting amongst dirty pots and a floor covered in hair.

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Response from TONI&GUY Ascot

Dear Lesley,

Thank you for taking the time to leave a review.

I would like to apologise for the experience you had with us at Toni and Guy Ascot.

The salon is now under Head Office management, and it was only the next day, I went in to see the points you made were quite evident to see.

We have now redecorated and cleaned up the salon, and will be relaunching the salon this Thursday evening.

I will be there myself, along with the General Manager of Toni and Guy, if you would like to pop down and see us.

I know you have been in contact with our customer service manager Perry, and he is awaiting your response, as we would like the opportunity to rectify the disappointing experience you had with us at Ascot, if you would give us the chance.

We take everything you have said on board, and hopefully have dealt with the matters you have raised accordingly.

Kind Regards,
Danielle Salon Support Manager and the Toni and Guy Ascot Team.

Verified Appointment Verified by SALONGENIUS Software

My stylist was a gentleman called Mr MacDonald. I am absolutely delighted with my new style,, feel positively rejuvenated. Thank you so much.

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Response from TONI&GUY Ascot

Dear Marie,

Thank you for taking the time to leave a review.

We are so pleased to hear you are delighted with your new style, and look forward to your return.

Kind Regards,
Toni and Guy Ascot Team.

My daugter’s Hair cut

Anita Rees - 22nd Feb 2019

Verified Appointment Verified by SALONGENIUS Software

Excellent!

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Response from TONI&GUY Ascot

Dear Anita,

Thank you for taking the time to leave a review, we are pleased you think we are excellent, we think are clients are too!
See you again soon.

Kind Regards,
Toni and Guy Ascot Team.

Lovely Experience!

S Taylor - 18th Jan 2019

Verified Appointment Verified by SALONGENIUS Software

Great hair cut. Salon full of buzz and walked away with vouchers for next visit

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Response from TONI&GUY Ascot

Dear S Taylor,

We are glad you had a great haircut with us, and we look forward to seeing you with vouchers on your next visit.

Kind Regards,
Toni and Guy Ascot Team.

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