Unfortunately I do not remember the stylists name because I dropped in for an emergency cut.
The stylist completely went off point as to what I asked for. She did a cut and style that doesn’t fit my hair type and butchered my hair, it’s so bad that it’s all different lengths therefore I can even straighten it due to it looking obviously butchered. Gutted! I’ll have to wait until the very short bits grow longer (which will take a very longe time!) in order to have it styled by my normal mobile hairdresser. I’m never trusting Tony and Guy again. Even the lower level technician at ***** did a good job of cutting my hair straight! Never again Tony and Guy.
We always pride ourselves on giving excellent customer service and satisfaction. Our apoligies you felt this way about your visit to us. Please can you contact our franchisee's-Sophie or George on 01344 486633 and we will be happy to discuss this matter further with you.
