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TONI&GUY Reading

16, Cross St, Reading, Berkshire, RG1 1SN

About us

TONI&GUY Reading opened in May 1995. A passionate and innovative team we pride ourselves on delivering the highest standards of customer service. Our dynamic team of Stylists have worked alongside the International Artistic Team at key events including London Fashion Week and The Clothes Show Live. Our creative technical team boast a wealth of experience and our Technical Director has been with the company 12 years.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday 10:00 - 16:00

Reviews

4.78
991 verified reviews
Service
Value
Result
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Atmosphere
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Amazing Wedding Look

Sugandha Jindal
20th Aug 2020
Stylist: Bobbie
5.0

I have been coming here for over five years and never disappointed. The place was very clean and followed all the social distancing rules. I booked my appointment for a cut and blow dry for the wedding ceremony and Bobbie was wonderful. She listened to what I wanted and gave me hair cut and blow dry which was perfect. It stayed until the next day and she also helped style to wear a Veil just before the ceremony. Thank you so much for making the day perfect ?

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Poor value/shoddy end to the appointment

Liz
10th Aug 2020
2.5

Colourist did a nice job colouring. However I was stunned to be handed a brush and hairdryer by another stylist and told there were no juniors to dry my hair. She said if I wanted a blowdry I would have to book and pay for it as an extra. I paid £114 for colour. I went out looking like a gooseberry bush with damp hair after I gave up trying to do it myself.
I had my hair cut a couple of weeks ago and decided to go for colour. I wasn't trying to be cheapskate. I've been a customer for years. I was disgusted the other stylist was obviously "too senior/busy" to dry hair despite disappearing off into the staff room. Unlikely to return, ever.

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Response from TONI&GUY Reading

Dear Liz,
Thank you for letting us know as we take all reviews seriously.
I’m sorry to hear about your recent experience was not the most pleasant one due to the blow dry service not being fulfilled.Under the current circumstances with restricted amount of staff and social distancing in place our priority is to keep clients safe with minimum contact with staff members and therefore all our appointments are different.As a consequence all colour services should either be booked back to a stylist as an extra service and this should have been explained when your booking was made. I apologise that this may have not been made clear.
However I’m pleased that you are happy with your colour and cut and that hopefully bearing this in mind you will reconsider your next visit. Thank you so much for your feedback and custom.
Kind regards
Marco & the team

Haircut

Anonymous
20th Jul 2020
2.0

I had my haircut with Michelle a couple days ago and I have to say, to pay £62 for an hour appointment I just felt it was so rushed! I felt she didn’t make any effort and her section wasn’t the cleanest. Not happy.

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Response from TONI&GUY Reading

Hi!..I’m sorry to hear about your experience the other day. I am happy to redo the cut for you with no charge. I will certainly bring this to Michelle’s attention. Please contact us at your earliest convenience to arrange this.
Many thanks. Marco.

Great, as always

Anonymous
23rd Mar 2020
5.0

I have been visiting Mara at Toni and Guy for several years. She always has a smile, great advice and gives a great hair colour result. This weekend was a little different due to Coronavirus precautions but the whole salon was upbeat and soldiering on. Very happy with the result

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Response from TONI&GUY Reading

Thank you for your custom and support

Mara did an excellent job

Sam H
21st Mar 2020
Stylist: Mara
5.0
Appointment verified by SALONGENIUS Software

Mara did a brilliant job on my hair. I love it. I have had many compliments already. Everyone is so friendly and welcoming at the salon, always ensuring I am looked after. Mara gave me the exact colour I wanted. Fab job, thank you very much

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Response from TONI&GUY Reading

Thank you for your custom and support

FANTASTIC

Maureen Stride
19th Mar 2020
Stylist: Bobbie
5.0
Appointment verified by SALONGENIUS Software

Thank so much for being there for me today! Great cut and super conversation. Thanks also to all staff being there today.

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Response from TONI&GUY Reading

Thank you for your custom and support

Good service

Lynne hall
15th Mar 2020
Stylist: Holly
4.5
Appointment verified by SALONGENIUS Software

Good cut & blow dry

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Value
Result
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Review

Audrey Iribarren
14th Mar 2020
Stylist: Michelle
5.0
Appointment verified by SALONGENIUS Software

Perfect

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Value
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Hair cut

Susanne McInnes
13th Mar 2020
Stylist: Marco
4.5
Appointment verified by SALONGENIUS Software

Really good haircut a bit shorter than I expected but it will grow !

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Good therapy

Liz Williams
13th Mar 2020
Stylist: Bobbie
4.5
Appointment verified by SALONGENIUS Software

An uplifting experience as usual and a great hair cut as well! I also bought yet another new Kerastase product!

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Value
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Bit disappointed

brian fennelly
12th Mar 2020
2.0
Appointment verified by SALONGENIUS Software

I’ve been a Customer of Toni and guy since 1985! I booked my regular appointment with a girl called ***** who obviously wasn’t even born then! She seemed to be totally baffled that I wanted my usual shoeshine colour and cut. ( I got the impression she thought that some old bloke wants a haircut for his daughters wedding ahhhh! )
When I got there the colour wasn’t booked. I then was treated like some senile old bloke in a care home. One girl said “ he doesn’t always have it coloured and I don’t think he needs it now !! Whaaaa! She was rubbing her hands through my hair at the time btw and not even acknowledging me
Anyway I handed over £77 for a haircut. My mates who pay about £8 for a haircut think I’m mad . I’m also beginning to wonder

Do you still want 61 year old codgers I your shops, or what ?

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Response from TONI&GUY Reading

Dear Brian,
Thank you for your feed back and custom over the years.We are very disappointed to learn of your dissatisfaction with your recent visit to the salon and would like to offer our apologies for this.All reviews are of paramount importance to us and we will take any steps necessary to prevent any further problems of this nature.We have every desire to address your needs and provide you the best solutions available to resolve your issue as soon as possible.
We will be contacting you in the coming days to make our best attempt in regaining your confidence in our salon.In addition,we will further evaluate how we can prevent this problem from occurring again in the future.Please accept our sincerest apology for any trouble or inconvenience we have caused you.Again,we highly appreciate your feedback as it will assist us in becoming better at what we do.As with any business like ours,the greatest advertising we can have is word of mouth from a satisfied client.It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Thank you
Marco Proietti (Salon Franchisee)

Never disappointed

Steph
12th Mar 2020
Stylist: Michelle
5.0
Appointment verified by SALONGENIUS Software

Excellent service from Mara and Michelle as always.

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Response from TONI&GUY Reading

Thank you for your custom and feedback.

Go and see Michelle!!

Monnie
11th Mar 2020
Stylist: Michelle
5.0
Appointment verified by SALONGENIUS Software

As always I love my blow dry! Michelle is always so lovely and professional and she’s defo my fave!! Thank you for my beautiful hair ❤️

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Value
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Response from TONI&GUY Reading

Thank you for your custom and feedback

Cut and colour

Samantha lockyer
11th Mar 2020
Stylist: Holly
4.5
Appointment verified by SALONGENIUS Software

Although a student did both cut and colour it was overseen

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Response from TONI&GUY Reading

Thanks Stuart

Trainee cut

Stuart Lockyer
10th Mar 2020
5.0
Appointment verified by SALONGENIUS Software

Excellent relaxing well tutored

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Response from TONI&GUY Reading

Thank you

Lovely salon visit

Sophie
9th Mar 2020
Stylist: Kim
5.0
Appointment verified by SALONGENIUS Software

Kim done my highlights really well and Holly I done my hair cut very nice

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Value
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Hair cut

Dawn
9th Mar 2020
Stylist: Michelle
5.0
Appointment verified by SALONGENIUS Software

Michelle did a fantastic job on my hair I was happy with the out come and the service ?

Service
Value
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Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom

My experience

Lynn Keel
9th Mar 2020
Stylist: Bobbie
5.0
Appointment verified by SALONGENIUS Software

As always Bobbie is very professional and I was very pleased with my cut ! Also the lady who washed my hair was brilliant- thank you ?

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Value
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Beautiful colour by Mara

Sam
5th Mar 2020
Stylist: Mara
5.0
Appointment verified by SALONGENIUS Software

Very happy with the lovely colour Mara did for me. She is very friendly and always takes great care of my hair. I highly recommend this friendly salon

Service
Value
Result
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Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom

Cut and blow dry

Wendy Griffith
3rd Mar 2020
Stylist: Bobbie
5.0
Appointment verified by SALONGENIUS Software

Lovely cut from bobbie, always listens to how i would like my hair, excellent result as always, also Ashley on reception is lovely and professional

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Superb as always

Lisa
3rd Mar 2020
Stylist: Bobbie
5.0
Appointment verified by SALONGENIUS Software

Great visit, thank you bobbie :)

Service
Value
Result
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Experience

Sheila Dear
3rd Mar 2020
Stylist: Marco
5.0
Appointment verified by SALONGENIUS Software

It is always an experience getting my hair cut as a model with Helen overseen by Marco

Service
Value
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Response from TONI&GUY Reading

Thank you for your feedback and custom

I recommend Toni&Guy service

Vilma
3rd Mar 2020
Stylist: Mara
5.0

I love the salon atmosphere and service. Mara always looks after my hair colour(already about 4 years),Holly helps to keep it stylish. They both do a brilliant job,always suggest what is better for your hair that would be look great and healthy...I love it and always happy to come back...

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Response from TONI&GUY Reading

Thank you for your feedback and custom

Marco is great!

Todd Brown
3rd Mar 2020
Stylist: Marco
5.0
Appointment verified by SALONGENIUS Software

Great haircut as always from Marco.

Service
Value
Result
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Atmosphere
Response from TONI&GUY Reading

Thank you so much for your feedback and custom

Regrowth

Linda Livingstone
1st Mar 2020
Stylist: Kim
5.0
Appointment verified by SALONGENIUS Software

Brilliant as usual. I have total confidence in Kim

Service
Value
Result
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Great hair, great service

Alex Williams
29th Feb 2020
Stylist: Marc
5.0
Appointment verified by SALONGENIUS Software

Had my hair done this morning with Marc. Wasn’t a rushed appointment felt pampered and came out feeling great.

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Value
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Excellent service!!

Themis S
28th Feb 2020
Stylist: Michelle
5.0
Appointment verified by SALONGENIUS Software

Excellent service with a great haircut and an amazing person!!

Service
Value
Result
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Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom

Legend!

Pamela Chilvers
28th Feb 2020
5.0
Appointment verified by SALONGENIUS Software

Amanda is a legend; I wouldn’t trust anyone but her or husband Marco with my hair!

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Value
Result
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Great cut

Frances
28th Feb 2020
Stylist: Bobbie
4.0
Appointment verified by SALONGENIUS Software

Bobbie listened carefully to what I wanted and did a great cut and Blow Dry. I'll be going back. :-)

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Value
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Mrs

Ecem Altan
27th Feb 2020
Stylist: Marc
4.5
Appointment verified by SALONGENIUS Software

Clearly understood what I want and applied! Result is perfect

Service
Value
Result
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Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom

Fantastic work

Niamh
26th Feb 2020
Stylist: Kiki
5.0
Appointment verified by SALONGENIUS Software

I was so pleased with my hair (cut and colour) today. The knowledge and experience of the hairdressers (particularly Kiki) was great especially as I came from another a salon with really terrible colour work. I strongly recommend this salon and love the atmosphere.

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Value
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Great experience!!!

Fenia
26th Feb 2020
Stylist: Marc
5.0
Appointment verified by SALONGENIUS Software

Had one of the nicest haircuts ever! Marc was very friendly and did exactly what I had in mind. Thank you Marc :)

Service
Value
Result
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Best cut ever

David ahern
25th Feb 2020
Stylist: Marc
5.0
Appointment verified by SALONGENIUS Software

I’ve had my hair cut by Mark several time now and he is far the best stylist I’ve ever been to. Highly recommend.

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Value
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Full head highlights

Alina
25th Feb 2020
Stylist: Mara
5.0
Appointment verified by SALONGENIUS Software

Mara was amazing. Very knowledgeable and professional.

Service
Value
Result
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Atmosphere
Response from TONI&GUY Reading

Thank you for your custom and feedback.

Great cut and colour

Kate Robinson
23rd Feb 2020
Stylist: Marc
5.0
Appointment verified by SALONGENIUS Software

Marc was so friendly and I am so pleased with my new style!

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Value
Result
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Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom

NaturalGloss

Corrina
23rd Feb 2020
5.0
Appointment verified by SALONGENIUS Software

Excellent

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom

Amazing Salon

Andy Ward
22nd Feb 2020
Stylist: Michelle
5.0
Appointment verified by SALONGENIUS Software

As someone who has been trying to find the perfect salon and hair experience for years, I have found it in Toni & Guy Reading. From the moment you walk into the salon they make you feel welcome and a VIP. They care. Michelle i would so highly recommend as a stylist and as someone that is so welcoming. As is everyone in the Reading salon. Cannot recommend it more highly!!!

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Value
Result
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Response from TONI&GUY Reading

Thank you so much for your feedback and custom

Haircut

Penny
22nd Feb 2020
Stylist: Michelle
5.0
Appointment verified by SALONGENIUS Software

Great service- i have had consistently good hair cuts from Michelle and always feel confident that Michelle will give good advice about treatment and I have left today with healthy looking hair.

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Value
Result
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Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom

1st time - not the last time.

Lise
22nd Feb 2020
Stylist: Marc
5.0
Appointment verified by SALONGENIUS Software

I have been using the same hairdresser for 12 years and due to moving had to find a new one. I have been to various salons in Reading and have not liked any of them. This was my first time at Toni&Guy and I left so happy. Kiki did my foils and she is amazing. The colour is so lovely. Such a nice girl too. Marc cut my hair and told me what the plan should be for the next 12 months to strengthen my hair. Top guy and top cut. I loved my visit and have booked to come back in 12 weeks time. Already looking forward to it x

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Response from TONI&GUY Reading

Thank you for your feedback and custom

1st time - not the last time.

Lise
22nd Feb 2020
Stylist: Marc
5.0
Appointment verified by SALONGENIUS Software

I have been using the same hairdresser for 12 years and due to moving had to find a new one. I have been to various salons in Reading and have not liked any of them. This was my first time at Toni&Guy and I left so happy. Kiki did my foils and she is amazing. The colour is so lovely. Such a nice girl too. Marc cut my hair and told me what the plan should be for the next 12 months to strengthen my hair. Top guy and top cut. I loved my visit and have booked to come back in 12 weeks time. Already looking forward to it x

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Value
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Excellent Service!

Shelley Clark
22nd Feb 2020
5.0
Appointment verified by SALONGENIUS Software

I'm not sure what the other stylist's name is, but thank you for the fringe trim and blow dry. My hair looks lovely!

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Value
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Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom

Excellent!!

Shelley Clark
22nd Feb 2020
Stylist: Kiki
5.0
Appointment verified by SALONGENIUS Software

Wonderful colour! Feel like a new person, thank you!!

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Value
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Response from TONI&GUY Reading

Thank you for your feedback and custom

Fantastic

Gina
22nd Feb 2020
Stylist: Michelle
5.0
Appointment verified by SALONGENIUS Software

Michelle made my experience at toni and guy very warm and welcoming plus I left with great hair. Just a shame I got rained on all night.

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Response from TONI&GUY Reading

Sorry to hear about that.
Thank you for your feedback and custom

Love my stylist

Maureen Stride
21st Feb 2020
Stylist: Bobbie
4.5
Appointment verified by SALONGENIUS Software

Bobbie ALWAYS discusses how my hair has been and what I was not crazy about. She then suggested what she could do and the result is fantastic! Everyone loves it! Thanks Bobbie

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Value
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Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom

Haircut

Anonymous
21st Feb 2020
4.0

Very Good Experience

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Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom

Mrs

Anjali
19th Feb 2020
Stylist: Kiki
4.0
Appointment verified by SALONGENIUS Software

Excellent she is so lovely and I always book when she is available

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom

Miss

Aimee
14th Feb 2020
Stylist: Mara
5.0
Appointment verified by SALONGENIUS Software

Mara is just so talented with colour and she’s also lovely company; calm, caring and a good listener. The other staff I’ve met are also friendly and helpful.

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Value
Result
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Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom

Hair cut and blow dry.

Winnie Hartley
14th Feb 2020
Stylist: Bobbie
5.0
Appointment verified by SALONGENIUS Software

Lovely friendly atmosphere. Always very pleased with my visit. Thank you ? Bobble

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom

Hair cut and blow dry.

Winnie Hartley
14th Feb 2020
Stylist: Bobbie
5.0
Appointment verified by SALONGENIUS Software

Lovely friendly atmosphere. Always very pleased with my visit. Thank you ? Bobble

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom

Lowlights with kim

Sandra Goosey
13th Feb 2020
Stylist: Kim
4.5
Appointment verified by SALONGENIUS Software

Great service as always. Kim is amazing colourist

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Reading

Thank you for your feedback and custom