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TONI&GUY Bristol

1-2 St Augustines Parade, Bristol, Bristol, BS1 4XJ

About us

About TONI&GUY Bristol Located at the bottom of Park Street, one of Bristol’s most fashionable shopping areas and home to some of the city centre’s most popular bars and restaurants, as well as just a few doors away from The Hippodrome the salon is ideally situated. With its modern design and highly talented team you’ll be guaranteed the ultimate TONI&GUY experience! We have been successfully running the Bristol salon since 1998. Together with our experienced team of stylists and technicians, we are dedicated to providing clients with the highest level of service in a relaxed environment. Whether you are looking for a new style, colour, extensions, professional product range or simply require some hair advice, you can depend on us to make your hair look & feel fantastic! PARKING Trenchard Street Lodge St, Bristol, City of Bristol BS1 5AN OR Millenium Square @ Bristol Car Park located at Bristol BS1 5LL SOCIAL MEDIA Follow us on Facebook - CLICK HERE to go to our page TONI&GUY HAIRSPA Bring out the best in your hair and wellbeing with the indulgent TONI&GUY HAIRSPA. We have six hair and scalp restoring in-salon treatments available. Hairspa has been designed to target your specific needs, whether it’s a deep condition to nourish your dry hair or a revitalising scalp treatment. Using expert head massage techniques combined with the award-winning label.m professional haircare range and hot towel wrap; you will feel and notice the improvement instantaneously. With tailored aftercare available to take home, you will continue to benefit from your treatment until your next appointment. RELAXATION HEAD MASSAGES Invigorate – a revitalising scalp treatment for all types Moisture – deep conditioning treatment for dry hair in need of extra moisture Rejuvinate – a replenishing hair therapy for dry, weak and dull hair TARGETED TREATMENT HEAD MASSAGES Soothe Treatment – relieves inflammation and itching associated with scalp conditions or irritation from a colour service Repair Treatment – repairs, smoothes, replenishes and provides inner strength for very dry and damaged hair Colour Protect Treatment – revitalises healthy texture and shine and locks in colour to repair colour damaged hair If you and your hair deserve some extra special attention, call the salon to book a free expert HAIRSPA consultation today. Strength in Style Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

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Opening hours

Monday 09:00 - 18:30
Tuesday 09:00 - 19:30
Wednesday 09:00 - 19:30
Thursday 09:00 - 19:30
Friday 09:00 - 18:30
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.77
1,607 verified reviews
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Value
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Filter by rating

Quality

Maddy
26th May 2018
5.0
Appointment verified by SALONGENIUS Software

I think it's actually impossible to get a bad haircut from Toni & Guy. They are the Best in Bristol for sure.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Ben

Helen Price
25th May 2018
4.0
Appointment verified by SALONGENIUS Software

Fantastic! Creative!

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Value
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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Ben

Helen Price
25th May 2018
4.0
Appointment verified by SALONGENIUS Software

Fantastic! Creative!

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Value
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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Tony & Guy compensation policy

Sarah Christopher
25th May 2018
2.0

I recently visited the salon for a scalp bleach & cut/blow dry, I normally have the treatment first but on the recommendation of the technician I was booked in to have the cut first as he was concerned about the condition of my hair - I do keep it short but have been bleaching it for over 30 yrs, the last 15 or so at T&G.
I always have a toner applied after the bleach as I prefer an ashen tone. It was applied by a trainee, which I have no issue with, but on this occasion it was left on far too long (alarm bells should have rung when she asked if I usually had it that colour ????).
When I first saw the colour I was horrified, not only was it a dark slate grey colour but parts had taken more than others so it was patchy. My stylist wasn’t around to do the blow dry, which was another gripe as (even if the colour had been right) she had no idea how to style.
I expressed my concern & she suggested we just blow it dry to see if things improved - they didn’t.
The technician was called over & the result was that I had to have bleach applied again to remove the toner & then another toner applied - four treatments in all to hair that we already knew was damaged.
Thankfully the resulting colour was good, albeit I flew away on holiday the day after & have spent the week paranoid about going in the water & I’m as glued to my hat as kids are to their phones.
I was in the salon for over an hour longer than I should have been & had to get home for my dogs so had no time to complain but at no point was I offered any sort of compensation, even if it was for parking charges or a conditioning treatment to help repair the damage.
Is this a standard policy?
I never complain but felt compelled on this occasion as I pay for a premium service & that’s not what I felt I got.
I know there are risks with bleaching which is why I use you & historically the results have been good so my issue is not with the technician. Thx Sarah

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Good

Irena Woodger
25th May 2018
3.5
Appointment verified by SALONGENIUS Software

Very nice atmosphere, but It took very long time to do half head highlights and just blow dry (without the cut) hair, my hair is very fine and not very long, appointment was 12:40 and I get out of the salon 15:25. They seams to have to many people at the same time, constantly checking others.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Awesome as always

Stuart Sinclair
25th May 2018
5.0
Appointment verified by SALONGENIUS Software

Consistently the best place I’ve ever been, jimmy does a top job.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Outstanding cut!

Dave
19th May 2018
5.0
Appointment verified by SALONGENIUS Software

Hadn’t been to Toni & Guy Bristol for a while to to work commitments and had been using various other branches. Without doubt, Ben is by far the best in any of the 20 or so branches I’ve used. Like a quality postman...he always delivers! Excellent service.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Trim and blow dry

Anna
18th May 2018
5.0
Appointment verified by SALONGENIUS Software

Yes very pleasant and liked the result

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

It's always a treat . .

Shaon
17th May 2018
5.0
Appointment verified by SALONGENIUS Software

. . . going to Toni & Guy in Bristol, the staff are super friendly, I never worry about who's gonna do me, cos I've always received the best all round service over the years I've been going there

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Happy Maternity Rosie!

Jonathan Morgan
17th May 2018
5.0
Appointment verified by SALONGENIUS Software

Rosie was brilliant as ever and gave a great cut....will really miss her over her imminent 10 months off....but so pleased for her snd hope all goes well with her first baby!!Rosie ia a real credit to the Bristol salon!

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Rosie at Toni and Guy Bristol

Nick James
17th May 2018
5.0
Appointment verified by SALONGENIUS Software

Rosie is always friendly and polite. An excellent stylist. Rosie is a credit and an asset to Toni and Guy.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Men’s hair cut and style

@middo82
15th May 2018
5.0
Appointment verified by SALONGENIUS Software

Great customer service, friendly staff, professional stylist who did a great job. All round pleasurable experience

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Challenging hair cut

Sacheen
15th May 2018
5.0
Appointment verified by SALONGENIUS Software

I've been visiting Toni & Guy for the past year although the last 2 hair cuts I have been unable to get to the salon, Ben has been cutting my mop and my goodness it is a challenge for him but he knows exactly how to cut it.. He's brilliant and is THE only hair stylist that can cut it the way I want it to go!!

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Cut

Mark Bickerstaffe
14th May 2018
5.0
Appointment verified by SALONGENIUS Software

Brilliant as ever. Thanks Ben

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Pleased

Rose
14th May 2018
5.0
Appointment verified by SALONGENIUS Software

More than happy with my experience as always. Been a couple of times now and never had a bad thing to say. This time however it was slightly dampened by the girls who wash the hair. Most of them are lovely but I found the one washing mine really rough with my hair and looked like she was in a foul mood. Loved my stylist however and will always go back. Guess it was just unlucky

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Faultless as always.

Sarah Ross
10th May 2018
5.0
Appointment verified by SALONGENIUS Software

I have been a client At Tony and Guys for many years as has my partner.
I have never had a poor experience there and yesterday was no exception.
Daisy who always colours my hair is so helpful and Patient with my changing thoughts on “ which colour I will have this time” .. I think this time is my favourite..... Daisy was right “ let’s go a bit darker “ I love it !
Nicole. Patient patient patient !! ( my time keeping isn’t always the best ) always happy to see me and great fun ! She knows exactly how to work with my baby fine hair and always gets the best result for me. Very professional as are all the crew at Bristol’s Tony and guy. Thank you. I will be back soon. Sarah.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Cut and blow dry

Robin
4th May 2018
5.0
Appointment verified by SALONGENIUS Software

As always very pleased with the result.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

wash cut and blow dry by Emilyand Joanne

Pamela Jones
4th May 2018
5.0
Appointment verified by SALONGENIUS Software

I was made to feel welcome. Emily washed my hair and was friendly and did good head massage with nice latte. Joanne was excellent ..give me a good consultation prior to haircut and did an excellent job.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Ben

Sam Crossley
4th May 2018
5.0

Ben is a real craftsman. He’s been cutting hair most of his life and it shows. He’s got real skills.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

My Experience @ Toni&Guy

Deborah Crispin
2nd May 2018
5.0
Appointment verified by SALONGENIUS Software

A Unique experience where the focus is solely on the client. A very personal & very intune relationship with the client.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Great service

Ken Trowbridge
2nd May 2018
5.0
Appointment verified by SALONGENIUS Software

Am never disappointed by the welcome, the service and the quality

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

My Experience @ Tony & Guy

Deborah Crispin
2nd May 2018
5.0
Appointment verified by SALONGENIUS Software

A very personal approach that is always a winner. Very intune with the client & always putting the client first.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Poor outcome on highlights

Very unhappy customer
30th Apr 2018
2.0
Appointment verified by SALONGENIUS Software

Very disappointed with outcome on my full head of highlights. No change to my hair colour when I was ensured their would be. Asked to go blonde but no bleach but does not even look like I have had anything done. Sat in the chair for the whole process of colour for over 2hrs and ended up with bad neck pain due to no support in the chairs and having to have my head tilted for half the process. Wasted money on this service and will not be returning.

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Response from TONI&GUY Bristol

We are really sorry to hear of your disappointment following your colour service. We would very much value the opportunity to put things right & regain your confidence. Please contact the salon to discuss further. TONI&GUY

Fab highlights!

Mariette
30th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Charlie is fantastic as usual when highlighting my long hair. I would totally recommend her in choosing the perfect colours and doing a fab job!

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Faye is fabulous

Bethan Rowlands
28th Apr 2018
4.5
Appointment verified by SALONGENIUS Software

Faye has been on maternity leave and I have really missed her. Tried another recommended hairdresser. Ok. Now happy and loving my hair now she's back. Love her.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Faye is fabulous

Bethan Rowlands
28th Apr 2018
4.5
Appointment verified by SALONGENIUS Software

Faye has been on maternity leave and I have really missed her. Tried another recommended hairdresser. Ok. Now happy and loving my hair now she's back. Love her.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Review

-
28th Apr 2018
4.0

Loved my hair at finish but stylist was rough with my hair and pulled a lot felt very rushed. None of the staff smiled once either!

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Response from TONI&GUY Bristol

Thank you for your feedback. We are sorry and disappointed that you felt your visit was unfriendly and rushed. Pleased be assured that we will discuss your comments with our team in order to improve our service in the future. TONI&GUY

Appointmrnt

June phillips
26th Apr 2018
4.5
Appointment verified by SALONGENIUS Software

Great service, friendly, efficient and good styling

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

ok

Dora
26th Apr 2018
4.5
Appointment verified by SALONGENIUS Software

ok

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Cut & highlights

Sue Hooper
24th Apr 2018
5.0

Very professional, attentive and cups of tea on offer!

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Lovely professional cut

Cathy
20th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Fab salon, clean and relaxed. I was really happy with the cut from Rosie and I’d definitely return.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

best haircut

liz bailey
20th Apr 2018
4.0
Appointment verified by SALONGENIUS Software

Worth 5 stars for value at 30% off, otherwise out of my budget. Prefer to come less often than go somewhere else because of expert cutting on my difficult hair. One star for atmosphere because of LOUD music particularly stressful by basins.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Great stuff!

Rose
20th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Loved the salon my hairdresser Daisy was so friendly and with the discount it was a fantastic price for great highlights! Thank you!

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Vickers

Caroline
20th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Ben was brilliant as usual and all of the staff and so friendly and helpful

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

A great result every time

Alison Heaton
19th Apr 2018
4.5
Appointment verified by SALONGENIUS Software

As usual staff were courteous, friendly and efficient. Daisy and Rosie always take notice of what I want and do a great job.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

The friendly salon

Moira
18th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Always friendly and try to go the extra mile.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Awesome haircut, great experience again

Ioana
17th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Saw Ben - my usual haircut artist for last few years- fantastic haircut- so happy each time
Would recommend seeing him

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Cut n Tint 30% off

Sarah Price
16th Apr 2018
3.5
Appointment verified by SALONGENIUS Software

Very good and professional service. Cut was just what I wanted and colour too . Good job team ????

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Fabulous

Zoe Evans
14th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Had a cut with Rosie. Hair growing back after cancer treatment. Rosie is kind, caring and compassionate and I love what she did with my hair. Fantastic service.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Not what I'm used to

Nicola Pratt
14th Apr 2018
3.0
Appointment verified by SALONGENIUS Software

I was quite taken aback when I went to have a cut and blow dry today.
First of all I was told that my appointment would be with someone different to whom I'd booked it with. Not asked if it was ok or given any explanation, just told.
I tried to ask the hairdresser a pleasant question but received a very quick response and then she didn't talk to me for the rest of the visit other than to ask me to move my head as necessary and finally to ask me if it was ok at the end. It wasn't a very pleasent visit which is a shame because I have been coming for many years and have always been very happy.

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Response from TONI&GUY Bristol

Hi Nicola, thanks for your feedback. We are truly sorry that your stylist was changed without explanation and your experience was not up to our usual standard. We will look into this and discuss your comments with our team. TONI&GUY

Amazing

Rianna
14th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Stylist Fern knew exactly what I wanted without having to explain for ages. I felt happy and confident with her cutting my hair. And I was so happy with the result.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Outstanding service from Nicole☺️

simona -nicole
14th Apr 2018
4.5
Appointment verified by SALONGENIUS Software

best service ever!!!!

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Mrs

Elena Shedov
14th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Best of the best

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

A+

Fleurre
13th Apr 2018
5.0

As always a perfect experience. Friendly staff who remembered conversations from months ago, clear communication of style goals and perfect end result! Even styled my hair so I didn't have to do it before my date later, perfect!

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Hair cut

Alexander Wilson-Evans
12th Apr 2018
5.0

good price with student discount ????

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Hair tint/regrowth

Nicola çetinoğlu
12th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Great,first class

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Very happy

Charlotte
11th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Nicole cut my hair for me today, she did a brilliant job and happily adhered to my unusual hair routine.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Colour,regrowth

NICOLA Cetinoglu
10th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

Great,everything perfect

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

Cut and colour

Kate maratty
8th Apr 2018
4.5
Appointment verified by SALONGENIUS Software

Rosie and Charlie have done a fantastic job on my hair again. I trust them completely with there knowledge and have great results every time.

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY

BEST Haircut Ever

Lisa Richards
7th Apr 2018
5.0
Appointment verified by SALONGENIUS Software

So I have been going to Toni and Guys for nearly 8 years now and I love it! I always have a lovely time there the staff are friendly and chatty, and Rosie who cuts my hair is amazing! I have thick hair and a lot of it but she always knows how to cut the weight out without doing what previous hairdressers have done in the past! (Which is give me millions of layers) fully recommend T&G without a doubt

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Response from TONI&GUY Bristol

Thanks for choosing TONI&GUY