Hair not cut as asked.
Not sure why the salon held me for 30 minutes at reception before I was seen.
Dear Anne,
Thank you for your review. we will do the best we can to rectify any feedback and issues that you have experienced.
To regain back your trust we will give you a courtesy call so you give us more feedback on how we can help.
once again I thank you for your feedback and I look forward to talking to you soon.
kind regards,
Salon Manager,
Ashley