i had been recommended this salon due to my usual salon closing down, at first it was nice atmopshere and everyone was very friendly, however i came out with the exact same look i had before i had got anything done which was not what i was asking for... i complained and called up the next day saying i didnt see any difference for the amount i paid, so they said they would happily get it to how i want it for no charge which i was very happy with of course. when i went the second time for correction, i had a different lady who did it alot more extreme so it did actually look different this time... not to mention coming out with it still damp and heavy with unrinsed conditioner still in my hair i was then charged at the desk an extra £50!...
a couple of weeks later and my hair colour has basically all washed out.
