I made my first and last visit to Hair Cafe last week. When I booked, I had specified that I wanted a balayage done but when I arrived the stylist told me she wouldn't have time so suggested I had highlights instead. As I wanted something done I agreed and told her I wanted to go darker - it took her 2 hours to apply the colour. Then when I went to have it rinsed off it was apparent there was no one available to cut my hair when I had been booked in for a cut. I asked one of the stylists when my hair would be cut and she was extremely snotty - at this point I had been there over 3 hours and had been sitting with wet hair for over half an hour. I was just about to walk out with wet hair when a very nice but stressed stylist came to cut my hair. As I needed to leave she didn't have time to blow dry it properly and once my hair was dry there was no change in colour whatsoever even though I had clearly stated I wanted to go darker. I got a 5% discount as had to wait so long for a cut and a
