Soul Hair Chester

13 Watergate St, Chester, Cheshire, CH1 2LE

About us

Soul Hair has created an oasis of calm in the centre of Chester. Since opening in 2007, Soul Hair has received rave reviews. You can relax in its contemporary and stylish surrounds, and its incredibly friendly staff will ensure you receive a truly pleasurable experience to leave you looking and feeling gorgeous.

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Opening hours

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Reviews

4.87
390 verified reviews
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LONG-TERM CHEMICAL DAMAGE – Don’t let them touch your hair!

Anonymous
23rd Nov 2022
2.5

Chemically damaged my hair with a perm, and it now has a horrible mixture of wavy and straight sections ?

**** (the manager) didn't acknowledge the actual chemical damage nor has she apologised ONCE. She ignored me and talked over me over the phone when I was trying to talk to her.

A dreadful experience, and I'm now left with this hair for around a year until it grows long enough to cut off the permed bit (I can't have it repermed due to the chemical damage)

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Client service excellent

A F
16th Mar 2022
5.0
Appointment verified by iSalon Software

My hair is afro curly so I was a bit nervous with the idea of going to a Caucasian salón but I was bluffed! Toby knew exactly what he was doing and he was very professional. The quality of the treatment was spotted! I cannot wait to bring my curly hair daughter for a nice treatment. The only mention I will add when booking is that a blow dryo and ironing for afro curly hair will not take 1h but probably 1h30, just for the next client appointment to be taken into account to avoid rushing :)

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Great colour

Michelle Wignall
28th Feb 2022
5.0
Appointment verified by iSalon Software

1st visit v impressed with the colour. Nice cut too. Overall v satisfied will go back.

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Fabulous as always

Sue Taylor
25th Feb 2022
5.0
Appointment verified by iSalon Software

Dan was fabulous as always. Really understands what you want top class service thank you

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Fantastic Soul Hair

Joanna Davies
25th Feb 2022
5.0
Appointment verified by iSalon Software

Just had my hair cut by the wonderful James at Soul Hair. As always I leave the salon with the most amazing hair. James is the best hairdresser ever!!! Not only is he a genius with the scissors, he's also the kindest, most loveliest person you could ever wish to meet. Everyone at Soul Hair is friendly, extremely professional and so welcoming.

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A good hair day

Gill Cooper
19th Feb 2022
5.0
Appointment verified by iSalon Software

Very excited to be having a cut and colour here next week. Daniel and Jade seem so knowledgeable and know exactly what I need. Can't wait!

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Excellent hair cut by Connor!

Anusha
18th Feb 2022
5.0
Appointment verified by iSalon Software

Connor was brilliant with the hair cut and styling! He has done a great job and I absolutely love my hair today! He is very passionate about his craft and is really good at what he does!
Thanks Connor!!

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Wonderful place!

Anonymous
18th Feb 2022
5.0

Thank you Emma for a wonderful job colouring my hair and James for a fantastic cut. You both really are amazing!

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New place new hair

Domonique Savi
17th Feb 2022
5.0
Appointment verified by iSalon Software

First time visited Soul Hair Chester and had very pleasant experience. Thank you Emma for hair cut and relaxing head massage. Will be back.

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Always a fab haircut with Dan

Kate Walker-SprIngett
16th Feb 2022
5.0
Appointment verified by iSalon Software

Love, love, love having my haircut with Dan at Soul Hair - the team is super friendly and welcoming. Dan is great at listening to what I need from my hair and his skills with my curly hair are awesome - his cuts always look amazing and the overall experience is always brilliant!! Can’t recommend Dan enough and the team enough - especially if you have curly hair.

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Always a pleasure

Helen Higginson
16th Feb 2022
5.0
Appointment verified by iSalon Software

It really is always a pleasure to see the team at Soul Hair Chester, being quite particular about my hair top stylist Dan Jones never lets me down.!
Everyone is professional, friendly and very welcoming. I would totally recommend Soul Hair Chester.

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Great experience

Denise Meakin
15th Feb 2022
5.0
Appointment verified by iSalon Software

Thank you so much to Connor, Toby and Jade for always looking after me so well. Such a lovely welcome and a fabulous service. ?. Can't speak highly enough of you all.

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Fabulous cut

Sheila Brownhill
13th Feb 2022
4.5
Appointment verified by iSalon Software

A wonderful haircut however sadly I doubt I can justify the £78 price for a cut and style every 5 weeks

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Colour and cut with lovely Tobie.

Carol Nicoll
12th Feb 2022
5.0
Appointment verified by iSalon Software

As always wonderful service and great atmosphere. All the staff welcome you to this great salon in Chester.
Thank you Tobie really pleased with my hair⭐️⭐️⭐️⭐️⭐️?

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Lovely experience, great cut

Rebecca
11th Feb 2022
5.0
Appointment verified by iSalon Software

My curly hair is something I’m very careful with -Dan is a specialist and thankfully I felt very confident he was the right person to come to. The cut was great and he listened to how I usually dry my hair and replicated this so I was happy with the end result.

Really impressed, will be back. Thanks Dan!

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Return to Soul

Anonymous
10th Feb 2022
5.0

Came back after 2 Covid years and was greeted warmly and treated kindly and I had a great haircut . I was pleased to see staff and customers wearing masks . I’ll be back before 2024!! Thanks Tobie.

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Cut & style

Georgina Gwilliams
8th Feb 2022
5.0
Appointment verified by iSalon Software

Lovely head message followed by a nice hot drink. Hair was cut & styled by James. James listens to what you want and talks you through what he is going to do. Giving you the opportunity to talk through any concerns. Always gives me a great cut. A genuine lovely man who will put you at ease. You know you have a good cut when it falls into place.

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Pink hair

Louise Evans
7th Feb 2022
5.0
Appointment verified by iSalon Software

Love it ! Great advice x

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First visit

Catherine Ross
7th Feb 2022
5.0
Appointment verified by iSalon Software

Impressed with layout of salon. Receptionist was very welcoming and friendly. My Stylist Tobie was extremely good at advising what style would be best for me and I wasn’t disappointed with the final result.

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5 star

Anonymous
5th Feb 2022
5.0

Georgia is wonderful

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Cut and colour

MARGARET DAVIES
27th Jan 2022
4.5
Appointment verified by iSalon Software

All great as usual

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Blow Dry

Eirian Jones
22nd Jan 2022
5.0
Appointment verified by iSalon Software

Very impressed with the outcome

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Toby

Philip Topham
22nd Jan 2022
4.5
Appointment verified by iSalon Software

Felt like I was in the hands of an expert

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Great experience

Dee Dillistone
20th Jan 2022
5.0
Appointment verified by iSalon Software

I’ve just had my colour and cut with Tobie. Really happy as always. Highly recommend Tobie and Soul!

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Super Friendly Team!

Courtney Chipchase
17th Jan 2022
5.0
Appointment verified by iSalon Software

Always a pleasant experience, I look forward to my appointments every single time! Dan is a star, so chatty and just a lovely person in general! Big thank you to the Soul Chester team, you're amazing x

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Thank you …

Jan Isbell
16th Jan 2022
5.0
Appointment verified by iSalon Software

… Dan et al. So love the Soul Experience.

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Great Hair Day

JOAN MCLEAN
14th Jan 2022
5.0
Appointment verified by iSalon Software

Had stylish cut by James and color by Connor to refresh my look following Christmas and to start the new year. Overjoyed with the update and looking forward to showing it off. Soul as always had provided great service from its fabulous team. Thank you.

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Top cut and style

Marina Carter
10th Jan 2022
4.5
Appointment verified by iSalon Software

It’s not easy to relax these days when out and about and visiting places such as salons where others are in and out, too. However I felt totally relaxed, especially after Emma gave me a wonderful head massage. I also love my short style cut and styled by Emma. Oh and thankyou for the lovely cup of hot water with lemon! Just what I needed

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First visit

Miki Manford
6th Jan 2022
5.0
Appointment verified by iSalon Software

I visited Soul for the first time today and was really impressed with the friendliness and efficiency of the staff. I would be happy to recommend Soul to friends

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Nice cut just expected a bit more!

Clare Parkes
30th Dec 2021
3.5
Appointment verified by iSalon Software

I had an appointment with Emma yesterday, can’t really complain as I liked her and the cut is great. The only thing I was really surprised about was that she didn’t ask or put any styling products on my hair prior to drying it which I would have expected being an Aveda salon?!

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Highlights, Treatment, Cut and Finish

Donna Lloyd Jones
24th Dec 2021
5.0
Appointment verified by iSalon Software

This was my first visit and certainly won’t be my last. All the staff were extremely friendly, helpful and attentive; totally pampered - a hand massage whilst having my treatment - fabulous. Thank you James & Connor - loving the haircut and colour. I would definitely recommend this hair salon.

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Very happy!

Mae Morgan
24th Dec 2021
5.0
Appointment verified by iSalon Software

James was amazing, able to take my ideas and run with them!

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Stress less hair cut!

Gill Shaw
21st Dec 2021
5.0
Appointment verified by iSalon Software

I’m a stress head about having my hair cut but Dan listened to what I want and didn’t over it my hair. My hair is thick and curly and I’ve had as many bad cuts as good ones, this was one of the best.
The head massage isn’t usually my thing as I’m so stressed but this was very relaxing as was the hand massage.
Overall worth the money and I will be back again!

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Pre Christmas Haircut

Chris Feliciello
19th Dec 2021
5.0
Appointment verified by iSalon Software

Dan looked after me - great as always! Looking forward to 2022!

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First class service

Sue Horder
18th Dec 2021
5.0

Always lovely to visit Soul in Chester. First class service and lovely staff. Shout out to the wonderful Dan and Jade who look after me x

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Always Amazing

Paige Williams
14th Dec 2021
5.0
Appointment verified by iSalon Software

Love having my hair cut and coloured with Jade. She offers a professional and friendly service and gives great advice. 100% recommended. Also did an amazing job fitting my hair extensions, I love them ?
Thank you Jade ?

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Curly Hair Cut

Clara Tucker
14th Dec 2021
5.0
Appointment verified by iSalon Software

Tobie did a fantastic job with my long curly hair, he has transformed it and gave it shape & body. It looks fantastic! Thank you Tobie & I fully recommend this salon in Chester. I will definitely be returning when I next need a cut!

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Excellent

hayley williams
12th Dec 2021
5.0

I love visiting James at soul hair, he has been cutting my hair for many years and knows my hair and style so well that I can sit back and let him work his magic whilst I enjoy my coffee ❤️

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Fantastic Soul Hair!

Joanna Davies
10th Dec 2021
5.0
Appointment verified by iSalon Software

Had my hair cut by the wonderful James Whyte at Soul Hair today. James is fantastic, so talented and always gets my bob style spot on! Love everyone at Soul Hair, the whole team are so professional, caring and friendly. Salon always looks wonderful too.
Thanks so much James for always listening and all my perfect haircuts!!!

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Transformed again!

Rosemary Beasley
10th Dec 2021
5.0
Appointment verified by iSalon Software

As always my experience at Soul Hair Chester was wonderful. I always get compliments from my friends and family on the natural looking and lovely colour thatJade skilfully conjures up. Dan has gently nurtured and encouraged my hair into an amazing full head of wavy hair. His styling today was magical as always! He is a true creative, with real ability to combine cutting and styling with a thorough understanding of colouring hair. . I went home delighted.

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New me.

Jennifer Mountcastle
8th Dec 2021
5.0
Appointment verified by iSalon Software

I had a lovely day at the salon today. And am so happy with my new hair cut. Went from long to short for me to be able to manage it more easy. Tobie done a lovely job .

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Soul Hairsalon

Andy Baertsch
8th Dec 2021
5.0

Service excellent and staff extremely friendly as always.

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Great day in Soul Hair

Caroline
8th Dec 2021
5.0
Appointment verified by iSalon Software

Had a lovely mum & daughter day having colour & cut for both of us with Jade & Tobie
Made to feel very welcome and left with stunning hair ? many thanks

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Today's appointment

Anne Lewis
3rd Dec 2021
5.0
Appointment verified by iSalon Software

Dear..team Soul!!! X.
Today's appointment.. as always.. was superb!!
Highlights with Jade x rinses and treatment..together with head massage and hand massages from young Kate. Then trim and style from Dan !! X
Thank you all. Not forgetting wonderful Kerry on reception!! X

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Magnificent!

Linda Blythen-Hall
2nd Dec 2021
5.0
Appointment verified by iSalon Software

Walked out feeling on air yet again!!
Soul Hair, the team, is my best go to for total happiness.
I ask and I get precisely what I wish for. Intemperate by the wonderful James Whyte, Jade and the team. Big up to Tobie and Danbian for just being wonderful even when they stand still!!! A family affair (love that song). Theme tune to Soul! X

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Great experience.

Catherine
2nd Dec 2021
5.0

I always enjoy a visit to Soul. I feel pampered and love my new colour and cut. Thank you!

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Excellent

Lousie Robertson
2nd Dec 2021
5.0
Appointment verified by iSalon Software

Lovely salon with amazing comfy chairs’

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1st time visitor

Christine Mahon
2nd Dec 2021
4.5
Appointment verified by iSalon Software

Excellent service from start to finish . Superb cut and consultation from Toby , Already booked my next appt .

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Hair cut?

Carol Nicoll
1st Dec 2021
5.0
Appointment verified by iSalon Software

Poor Toby was sick today but lovely Dan stepped in and did a fantastic job, love it?. Thanks Dan⭐️⭐️⭐️⭐️⭐️
Great staff and fabulous atmosphere well done Soul hair???

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Thankyou for making me feel special

Peta Merrian Pollitt
30th Nov 2021
4.5

Many Thanks had a lovely treat from my sister and pleased with my experience there..
Staff were really nice and made me feel very welcome

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