Soul Hair Chester

13 Watergate St, Chester, Cheshire, CH1 2LE

About us

Soul Hair has created an oasis of calm in the centre of Chester. Since opening in 2007, Soul Hair has received rave reviews. You can relax in its contemporary and stylish surrounds, and its incredibly friendly staff will ensure you receive a truly pleasurable experience to leave you looking and feeling gorgeous.

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Opening hours

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 17:30
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 09:00 - 17:30
Sunday Closed

Reviews

4.87
390 verified reviews
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Great Hairdresser

Trish Tighe
5th May 2021
5.0
Appointment verified by iSalon Software

I have been going to Soul now for 3 yrs and I love it. I have a superb stylist.Friendly and very professional salon.

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Lockdown Locks.

Adele Dodd
4th May 2021
5.0

5 Star service!!! Jade did my colour and Tobie did my cut. Lovely salon experience - very pleased. Thank you.

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Great Hairdo!

DIANA
4th May 2021
5.0
Appointment verified by iSalon Software

I visited on April 29th. Had my hair cut by James, my hairdresser for many years. Great cut and a lovely atmosphere with helpful, enthusiastic staff. Thank you to the team at Soul Hair.

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Soul Hair

CATHERINE
4th May 2021
5.0
Appointment verified by iSalon Software

Thank you again Soul hair. Great colourists and stylists. Lovely colour and cut with Jade in a relaxing environment. The salon is doing everything to make you feel safe and welcome in these unusual times. All covid guidelines adhered to with regular cleaning and cleansing in operation. SOUL HAIR is a salon I would highly recommend

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Appointment with Toby

Nicky Williams
3rd May 2021
5.0
Appointment verified by iSalon Software

It’s been such a long time since visiting the salon particularly having had to cancel my last appointment.
However what a pleasure and delight my visit was. Greeted warmly by each and every staff member.
It was awful weather outside but a really warm atmosphere when entering the salon..
I am over the moon with my new hairstyle, the attention to detail shown, the personal touches and all in all well worth the travel for the amazing service given
Thankyou all @soulhair x

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Fantastic Salon

Betty Dillistone
3rd May 2021
5.0
Appointment verified by iSalon Software

I had my hair done by Jade (colour) and James (cut). They did a brilliant job, as always. Friendly and professional!

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True professionals

Patricia
3rd May 2021
5.0

First class customer service and technical competence from the lovely Sarah and Daniel. They both give sound advice but are good listeners too.
I was thrilled to return after lockdown and felt safe in the salon’s Covid measures.
Highly recommended!

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Would not go anywhere else

Christine Gordon Jones
2nd May 2021
5.0
Appointment verified by iSalon Software

I have very curly hair, James gives the best cut I have ever had. That simple.
The Salon is faultlessly kept.
The staff are professional and friendly.
I can't recommend it enough.

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My daughter and I’s haircuts.

Margo Hollywood
2nd May 2021
5.0
Appointment verified by iSalon Software

Both hairdressers listened carefully to what we wanted and carried this out beautifully in beautiful surroundings. Thank you for a lovely experience and great haircuts.

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Highly recommended

Hayley Williams
1st May 2021
5.0
Appointment verified by iSalon Software

I have been having my hair cut with James for around 20 years, he is amazing and a true artist, as are all the staff. The salon has a really personal feel. I would not go anywhere else and would highly recommend. Also Sarah is a true colour genius

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Hair experience

Diane Foulkes
1st May 2021
5.0
Appointment verified by iSalon Software

As usual a lovely relaxing experience. Very friendly salon

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Fabulous, fabulous, fabulous!

Tim Lamb
1st May 2021
5.0
Appointment verified by iSalon Software

Fabulous, so glad the team are back to doing what they do best & sorting out our unruly hair. Dan is a magician! Thank you :-)

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Fabulous Soul Hair!

Joanna Davies
1st May 2021
5.0
Appointment verified by iSalon Software

Just had my hair cut by the wonderful James at Soul Hair, I'm so happy with it - it looks amazing! James always gets it spot on, listens and takes time to really understand what I want. Thanks so much James! All the team are fab at Soul Hair, so friendly & welcoming. Excellent service all round.

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Appointment with Dan

Sue Merrill
1st May 2021
4.5
Appointment verified by iSalon Software

Only a quick appointment but Dan always makes my hair look really good & his cutting skill is exceptional. Many thanks

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Always the best experience

Ausra
30th Apr 2021
5.0
Appointment verified by iSalon Software

Thank you for making my day today, so good to be back after months and months. Always friendly and professional people around, relaxing atmosphere feels somehow healing after all the lockdowns. Very happy to be a customer of Soul Hair Chester and highly recommend to everyone.

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Always fab

Rachel R
30th Apr 2021
5.0
Appointment verified by iSalon Software

Always love coming into Soul Hair. Lovely, friendly team who are super skilled. So nice to have good hair again!!

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Curly hair

Margaret Williams
30th Apr 2021
5.0
Appointment verified by iSalon Software

Another excellent visit to Soul Hair. I have struggled for years to find someone who could deal with my unruly curly hair. Visiting Dan the first time was like receiving therapy. I can now enter the salon with no anxiety, an experience I used to dread in the numerous salons I have tried previously. Lovely friendly people and relaxed, safe environment enhance the experience. Would recommend to anyone but especially you ‘curlies’ out there .

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Wonderful Salon!

Sue Horder
29th Apr 2021
5.0

My stylist Dan is fantastic. The salon is a lovely and I wouldn’t go anywhere else. My hair is always perfect. Thanks guys

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Hair appointment

Louise
29th Apr 2021
5.0

Made to feel welcome , listened to what style I wanted , lovely atmosphere, my hair looked healthy and a friend commented how great it looked , thankyou

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More than just a hair Salon

SUSAN BONSALL
29th Apr 2021
5.0
Appointment verified by iSalon Software

Soul Hair Chester is like visiting family. Very open and friendly without being over familiar. The stylists, juniors and reception staff go out of their way to make you feel welcome. Their Covid19 protocol is exceptional, each workstation has its own box of sanitisers/wipes/hand sanitisers and the whole station is thorough cleaned before the next client is invited to sit down, I felt very safe the whole time I was there. Soul Hair Chester leaves you feeling very uplifted like you’ve had therapy. I wouldn’t go anywhere else

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Post Lockdown Restyle

LESLEY Davies-clarke
29th Apr 2021
5.0
Appointment verified by iSalon Software

So good to be back in the salon with James, fabulous restyle, pamper time and tlc. Thank you Soul Hair. XXX

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Looking glam again??

Heather Rhodes
29th Apr 2021
5.0
Appointment verified by iSalon Software

Tobie and Conor were wonderful. Walked into salon incognito in sunshades and my best Hermes scarf. Walked out head high. Tobie did a great job styling. Both v professional, skilled and charming, observing all Covid regs and more. Would confidently recommend .?

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Connor is a legend!

Hana Helvadjian
28th Apr 2021
5.0
Appointment verified by iSalon Software

As soon as I came in Connor put me at ease with his friendly manner and it’s easy especially after lockdown to feel a bit rubbish coming to the hairdressers when you have done some DIY hair styling and cutting but Connor made me feel relaxed and he communicated clearly about what he was doing and made sure I was happy. Great hairdresser I think I have found a new one!

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First Time Appointment

Pip
28th Apr 2021
5.0
Appointment verified by iSalon Software

I’m absolutely thrilled with my cut! It was a great experience, Toby was fantastic! He mentioned all the things I wanted to ask, before I said anything. Such a lovely salon, nice atmosphere... highly recommend!

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Great first impressions

Emma H
28th Apr 2021
5.0
Appointment verified by iSalon Software

Had my first visit to the salon today for a cut and blow dry with Emma. She was brilliant and has transformed my hair from limp and wispy to full of bounce and body.
Emma talked through what I wanted and made recommendations which I felt I could fully trust. Will definitely book again!

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Amazing for toddler

Rory Bow
28th Apr 2021
5.0
Appointment verified by iSalon Software

Jade was fantastic at cutting my 2 year olds hair, he looks trendy and all staff really helpful at keeping him calm. Thank you ??

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T section colour lights

Johanna Hedberg
27th Apr 2021
5.0
Appointment verified by iSalon Software

Sarah Stead is very clever how she gets colour to blend with your own hair and taking care so minimal use of colour but exceptional result with a healthy hair

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Hair revive

Andrea
27th Apr 2021
4.5
Appointment verified by iSalon Software

Enjoyed my visit to Soul today. First cut after lockdown. Tobie and team looked after me so well. Loved the shampoo and conditioning treatment and extremely pleased with my cut and restyle..would recommend this salon. Very professional

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Disappointed

Emma Worthington
27th Apr 2021
2.0
Appointment verified by iSalon Software

Soul hair had been recommended to me. I booked the appointment thinking it would be a treat to have a day out in Chester ( I live in Conwy, North Wales) and I haven't spent this much money on my hair before.
Every thing seemed rushed.
I arrived on time, the colourist came over after a short while, did a very short consultation then she was off mixing the colour before I felt I had finished explaining what I would like.
When she returned she explained that a toner and conditioning treatment would be used afterwards. While carrying out the service she left a number of times due to a problem with the till.
The colour was washed off, a toner briefly put on, but no conditioning treatment applied.
During the colour development I decided to have more cut off than originally planned.
Before the stylist began my haircut his next client arrived.
The stylist cut the length of my hair, blast dried and said he would do the layers once dry. The layering was done with thinning scissors ( I have fine wavy hair). My hair was frizzy at this point until he curled using the irons.
Having since come home and dried and straightened it I am truly unhappy with my hair. If there wasn't enough time to carry out the service I would rather been told to come back another day.
I'm now left with very yellow blond and an uneven cut.

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Worst haircut for a very long time

Victoria Cooper
23rd Sep 2020
1.5

Had my hair done by *****, she had no idea what she was doing. I booked a 45 min and was charged for 60min. She hacked away at my hair and only on arriving I saw the real horror of what she had done. It’s not blended and uneven and I am totally embarrassed. I wrote to them and they have ignored my message. Please don’t waste your money

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Aveda salon

Katherine Wilks
10th Jun 2020
5.0

I came to Soul Chester earlier onthis year for highlights,lowlights & cut & finish. I was impressed not only with the salon itself but the welcome coffee and staff who listened to what I wanted, they are professional in their approach to their clients but most of all concentrate on what they are doing...

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Just Beautiful

Sasha Hall
6th Jan 2020
5.0

The most beautiful decor and beyond words amazing staff, from the moment I step foot in the salon I am so welcomed!. I get very nervous with haircuts yet this place just makes me feel at home , and communication is fantastic .staff go above and beyond for every single client. It’s so nice to see a salon with lots of love and laughter. Amazing start to finish.
Thanks to all the beautiful staff for your hard work ?

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Fabulous

Lesley
6th Jan 2020
5.0

Where else would you go to feel so pampered, special & glamorous. Look forward to every appointment with James & Team. X

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Just amazing....

Kayleigh Harrison
5th Jan 2020
5.0

I’ve been coming to the salon since it opened and not once have I left feeling unsatisfied. Great service and smiles all round. Feel a new woman every time I go. Love you all xxx

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Fabulous service, amazing styling

Anonymous
5th Jan 2020
5.0

I love my appointments, you're made to feel special and I always leave feeling great, with my best hair!

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Fabulous haircut!

Elizabeth
17th Jul 2019
5.0

I absolutely love my new hair cut. Thank you Marco for really listening and taking so much time to find the right haircut for me. I now have a graduated, textured bob and it’s so easy to maintain! I will definitely be back!

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Amazing salon amazing cut

Kelly Brooks
12th Jun 2019
5.0

From the moment i arrived to the moment i left the service i received was first class outstanding!
Marco was absolutely brilliant i let him decide what to do and waant disappointed...i absolutely love my hair!
Can honestly say i will recommending this hidden little gem of a salon x

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Great Hairdressers

Maureen Messmarri
7th Jun 2019
5.0

Had my hair cut and blow dried today 3rd time by Toby. Excellent cut, great haircare tips, and great customer service. I cannot speak highly enough of Toby and the other stylists.

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Amazing!!

Paige
19th May 2019
5.0
Appointment verified by SALONGENIUS Software

First time to this salon, had my hair done by Jade who was amazing! She was very attentive and professional and I can’t wait to go back. Would recommend to everyone

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Cut and Colour

Alison Humphreys
14th May 2019
5.0
Appointment verified by SALONGENIUS Software

As usual Laura has sent me home with a perfect Cut and Colour ❤️

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Colour Review

Ann
12th May 2019
5.0
Appointment verified by SALONGENIUS Software

Always receive excellent service. They listen to the customer advise and deliver.

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Great result but not a great overall experience for the price

Anonymous
11th May 2019
3.5

Cut and colour is always fantastic but it’s not a luxurious experience. Appointments never start on time. Head massage is short. Never offer any additional nicities other salons offer.

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Miss

Jemma Bailey
11th May 2019
5.0
Appointment verified by SALONGENIUS Software

Absolutely amazing, as always. Sarah and Dan have worked wonders with my hair over the last 18 months. The colour is stunning and the condition is amazing allowing my hair to grow just how I’d hoped but never thought possible.

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Excellent

Christine Robinson
10th May 2019
5.0
Appointment verified by SALONGENIUS Software

Excellent haircut. Coffee and a head massage before hair is washed. Leave feeling a million dollars.

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Excellent

Cath
10th May 2019
5.0
Appointment verified by SALONGENIUS Software

Lovely visit as usual

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Best Salon

Liz
10th May 2019
5.0
Appointment verified by SALONGENIUS Software

I love getting my hair done at Soul. The entire experience is so lovely and relaxing. All of the staff are really friendly and accommodating. They are experts and I ha e always been blown away by me new hair at the end!

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A very very happy customer

Anjela Thatcher
10th May 2019
5.0
Appointment verified by SALONGENIUS Software

I have been a customer of Soul hair for a very long time and AlLWAYS love what they do, all the staff are lovely and friendly and you can feel a nice family vibe amongst them all. For the first time I had my hair coloured by Liam and my hair cut by Marco, both of whom did an incredible job. As always at Soul hair they really listened to me and I really appreciated the time spent perfecting my colour which is lush thank you!!! My hair cut is also absolutely gorgeous (if I do say so myself) Marco really impressed me and I would definitely recommend him and all the rest of the team at Soul hair if you want to be pampered and have gorgeous hair to be proud of

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Consistently Great

Maree Morgan
10th May 2019
5.0
Appointment verified by SALONGENIUS Software

James has been cutting my hair for over 3 years. I feel confident that he understands my little quirks and takes into consideration my face shape, dress style and overall lifestyle. He gave me the confidence to embrace my natural grey / white. All staff are friendly and professional.

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Relaxing and enjoyable

Paula
9th May 2019
5.0
Appointment verified by SALONGENIUS Software

Had a lovely visit to the salon today in Chester .

Everyone is so helpful and friendly.

What a great team you have and I love having a good chat with James while he worked his magic!

Really happy with my colour and cut.

Thank you

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Excellent service

Davina Owen
9th May 2019
5.0
Appointment verified by SALONGENIUS Software

Fantastic service, wonderful haircut

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