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TONI&GUY in Chester

TONI&GUY Chester
  • Description

    TONI&GUY Chester opened in 1997. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client.

    Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

    Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

    Members of our Colour team hold the prestigious L’Oreal Colour Degree- their knowledge and expertise are on hand to advise you on the latest colours and techniques.

    We offer many additional services including Bridal and Occasion hair and Great Length Hair extensions. Our wide range of haircare products include label.m and Kerastase.to keep your hair salon perfect until your next visit.

    For more information on our services please speak to our friendly reception team who will be happy to help.

    TONI&GUY Chester are proud to have been in the running for Perfect Salon Status 2014.

  • Contact Details

    01244310333

    • 24, Frodsham St
    • Chester
    • Cheshire
    • CH1 3JL
  • Opening Hours

    Monday

    09:30-17:45

    Tuesday

    09:30-17:45

    Wednesday

    09:30-17:45

    Thursday

    09:45-19:30

    Friday

    09:30-19:15

    Saturday

    09:00-18:00

    Sunday

    CLOSED

About Us

TONI&GUY Chester opened in 1997. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client.

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

Members of our Colour team hold the prestigious L’Oreal Colour Degree- their knowledge and expertise are on hand to advise you on the latest colours and techniques.

We offer many additional services including Bridal and Occasion hair and Great Length Hair extensions. Our wide range of haircare products include label.m and Kerastase.to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

TONI&GUY Chester are proud to have been in the running for Perfect Salon Status 2014.

Opening Hours

  • Monday:
    09:30-17:45
  • Tuesday:
    09:30-17:45
  • Wednesday:
    09:30-17:45
  • Thursday:
    09:45-19:30
  • Friday:
    09:30-19:15
  • Saturday:
    09:00-18:00
  • Sunday:
    CLOSED
4.7

38 reviews

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  • Value
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  • 5 stars (27)
  • 4 stars (8)
  • 3 stars
  • 2 stars (1)
  • 1 stars (2)
Reviews Write A Review
Not the colour I wanted

Anonymous - 19th Oct 2017

I asked for ash blonde/grey balayage. My hair is brown and I know it can be difficult to take to light colours. I wasn't told at all before I had my hair done by the receptionist or my hairdresser that there is a possibility it will go yellow/copper blonde. I was only told it might not go as light as I wanted, which I was fine with as long as it was the ashy grey I wanted. I even had a bit of my hair taken to test the dye beforehand and didn't get a call back saying it didn't work. I was told there is no problem if I don't get a call back. So it is now a yellowy balayage which looks embarrassing and I've been told it needs going over another 1-2 times to achieve the ash colour I want, which I can't afford for £108 a go. I also feel massively ripped off as I payed a £25 deposit and was told it would be £100. It ran over an hour and a half and I'm assuming that's why I've been charged more. I also thought the deposit would be taken off the full price so was expecting to pay £75 on the day not £108. So I've paid £133 for a colour that I'm really not happy with and have to pay more money now to get it sorted. If I had been more informed on the possible outcomes before the dye was on my head I wouldn't be as upset.

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10/10 would visit again

Gavin - 8th Sep 2017

I command my hair to grow longer just so I can venture back to toni&guy. For weeks I long to feel sians soft hands caressing through my scruffy locks.

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Fantastic stylist and Sian is hillarious. Repeat customer fo' sho'.

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This was a disappointing visit. My hair cut was 47pound and I have had to go elsewhere to fix it!. The appointment was booked with and senior stylist. I can't see how someone so young can be a senior stylist especially given this hair cut. I am true believer that it's difficult to get a bad hair cut its more ... who's cutting style you prefer. I can hand over heart say this was a bad cut. And was wrong. Everything with the cut was fine (not what I asked for but fine) until my hair was dry. A further inch was taken off my new bob length with no sectioning so... its not straight. Then the chipping in started. Sian held my hair to close to the root and cut into it Wrong!! So.... I am left with a bowl layer completely disconnected to the length and very short. **** was that oblivious to her actions that she even commented that my fringe can from far back..... NO IT DIDNT. This treat has cost me a fortune. I'm gutted as I thought going to toni and guy would be a nice treat.

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Response from TONI&GUY Chester

Very sorry to hear you were not happy with the service you had with Sian. She has been with Toni&guy for many years and is a well established senior stylist. We do offer complimentary services within a 2 week period from the original service if you are not entirely satisfied. Once again please accept our apologies, and we are sorry we did not get the opportunity to resolve this issue.

Excellent salon, always looked after and always happy with staff and stylists

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Love going to Toni and Guy.

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Great haircut lovely people

Anonymous - 4th May 2017

Haircut is great as always but the people make such a nice atmosphere in the salon. I keep coming back no matter how far I need to travel. Great advice for new styles and colours too.

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Excellent service, always welcoming and relaxed atmosphere. Listen to your needs in colour and cut. Very professional.

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Excellent service, polite hairdresser

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Never disappointed walking into this salon. I'm not a once a month high maintenance kind of girl, because I'm too busy enjoying life to be taking pictures of everything but when I need to look good I walk into this salon and always walk out thinking that I need to join the revolution of monthly hair cuts. Well for the next few weeks I will feel amazing . Thanks Mel

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Excellent service

Anonymous - 29th Apr 2017

Excellent,professional but friendly service all round. I love this salon.

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Fabulous staff, lovely service and quality products. A relaxing enjoyable experience. Great colour from Hannah and she did not rush me

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Superb salon, amazing staff.

Anonymous - 27th Apr 2017

I have been a visiting Toni & Guy for many years and built up a lasting friendship with my regular stylist, Mel during that time. Mel has battled with my thick nylon-like hair for almost a decade and is now the only person I can trust to cut my hair on a regular basis. Each visit to Toni & Guy is an absolute pleasure and I always leave feeling rejuvenated, smart and confident ready to engage with the outside world. Highly recommended! :-)

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Haircut and colour

Anonymous - 26th Apr 2017

Exellent as always

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Everyone was very attentive and helpful. Nothing was too much trouble.

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Cut and colour with Katy and Kate

Anonymous - 26th Apr 2017

Excellent as usual

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I booked an appointment at short notice and had a lovely experience. All the staff were really friendly and helpful. I'm really pleased with my cut, thanks to Chloe. I will definitely be back soon.

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As usual, absolutely excellent experience. Rebecca & Hannah are professional & caring with nothing too much trouble for either of them. Every member of staff is friendly & welcoming (& the coffee is delicious!)

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Couldnt be any better!

Anonymous - 25th Apr 2017

Delighted with the service received today! My daughter really enjoyed herself. Will highly recommend to everyone.

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Excellent Service

Barbara - 24th Apr 2017

Usual professional service which I've come to expect. Staff are always pleasant and friendly. Nothing too much trouble. Well done everyone.

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