TONI&GUY Chester

24, Frodsham St, Chester, Cheshire, CH1 3JL

About us

TONI&GUY Chester opened in 1997. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client.

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

Members of our Colour team hold the prestigious L’Oreal Colour Degree- their knowledge and expertise are on hand to advise you on the latest colours and techniques.

We offer many additional services including Bridal and Occasion hair and Great Length Hair extensions. Our wide range of haircare products include label.m and Kerastase.to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

TONI&GUY Chester are proud to have been in the running for Perfect Salon Status 2014.

Read more...

Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Sunday Closed

Reviews

4.82
381 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

First haircut during Covid

Robert Chacksfield
8th Jul 2020
Stylist: Rebecca
5.0
Appointment verified by SALONGENIUS Software

Very professional, excellent cut

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Thank you for your lovely review. Much appreciated.

Roscoe

Tracey
4th Jul 2020
5.0

Excellent processes and protocols today on the first day back of opening after lockdown.
Highly trained reception staff briefed us on safety measures in place, work areas were sanitised regularly, staff and customers protected with PPE.
Colour and cut of usual high standard.
Well done team!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Thank you Tracey, Glad you felt comfortable with us. Hope to see you again soon. Gary and the team at TONI&GUY Chester

Excellent

Anonymous
11th Mar 2020
Stylist: Katie
5.0

She did a fantastic job

Service
Value
Result
Cleanliness
Atmosphere

Hair restyle

Jayne wheatley
11th Mar 2020
Stylist: Sian
5.0
Appointment verified by SALONGENIUS Software

Lovely friendly and love my haircut

Service
Value
Result
Cleanliness
Atmosphere

Objective complete

Thomas Fairfield
7th Mar 2020
Stylist: Katie
4.0

Good, not had my haircut in over a year, was long and unruly but now manageable and helps project a better me than what it was did

Service
Value
Result
Cleanliness
Atmosphere

Thank you

Lesley Amos
3rd Mar 2020
Stylist: Katie
5.0
Appointment verified by SALONGENIUS Software

Brilliant cut and advice

Service
Value
Result
Cleanliness
Atmosphere

Mr

Anonymous
29th Feb 2020
5.0

Brilliant

Service
Value
Result
Cleanliness
Atmosphere

Bros

M
29th Feb 2020
Stylist: Gary
5.0
Appointment verified by SALONGENIUS Software

Great service value for money good customer care

Service
Value
Result
Cleanliness
Atmosphere

Best cut

Sheryl
28th Feb 2020
Stylist: Rebecca
5.0
Appointment verified by SALONGENIUS Software

Fantastic hair cut. Best I've ever had.rebecca took her time to get the best cut. Really happy.

Service
Value
Result
Cleanliness
Atmosphere

Disapointed

Elizabeth
24th Feb 2020
2.0
Appointment verified by SALONGENIUS Software

Having spent 3 months growing out a poor style from another salon to get a fresh start. I spent considerable time discussing my new style. What I was given was the same style I went in with only shorter!! Pretty shocked having washed £47.00 and 3 months. If it were a jumper I'd take it back.

Service
Value
Result
Cleanliness
Atmosphere

Brilliant service

Alwen
22nd Feb 2020
Stylist: Lib
5.0
Appointment verified by SALONGENIUS Software

My first time at Toni & Guy. Had a cut and blow dry from Lib which is exactly what I wanted. I have Great Lengths micro bonds in which Lib handled with perfection. Many hairdressers won’t cut hair with extensions so I was so pleased to find Lib (and she’s so nice) The whole experience was great. Thank you

Service
Value
Result
Cleanliness
Atmosphere

My hair cut

Tina pfeiffer
21st Feb 2020
Stylist: Katie
5.0
Appointment verified by SALONGENIUS Software

My hair cut out of 10. Must be a 10 plus thank you

Service
Value
Result
Cleanliness
Atmosphere

My hair cut

Tina pfeiffer
21st Feb 2020
5.0
Appointment verified by SALONGENIUS Software

My hair cut out of 10. Must be a 10 plus thank you

Service
Value
Result
Cleanliness
Atmosphere

Excellent Service

Vidhya
21st Feb 2020
Stylist: Lib
5.0
Appointment verified by SALONGENIUS Software

Elizabeth had listened all my hair concern and done a great job to bring the output the way I wanted...wonderful service.

Service
Value
Result
Cleanliness
Atmosphere

New Salon

Alison Sproston
13th Feb 2020
Stylist: Lib
5.0
Appointment verified by SALONGENIUS Software

Libby was very professional, giving me advice on how I could change my hair style

Service
Value
Result
Cleanliness
Atmosphere

Fantastic haircut

Deborah
4th Feb 2020
Stylist: Katie
5.0
Appointment verified by SALONGENIUS Software

Katie was lovely, listened carefully to what I wanted, and did an amazing job. I love the result!

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Thank you for your review. Hope to see you again soon!

Mrs

Annie Andrews
3rd Feb 2020
Stylist: Lib
4.0
Appointment verified by SALONGENIUS Software

Punctual professional and friendly

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Good to hear. Thank you for your review.

New customer

Jeanette
29th Jan 2020
Stylist: Mel
5.0

Mel, dealt with my consultation really well,she helped me decide the look I wanted, love it.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Thank you for your review. Hope to see you again soon!

Child hair cut

Alice Collova
28th Jan 2020
4.0
Appointment verified by SALONGENIUS Software

I do not remember the name of the girl that cut my daughter 'hair, but she was really nice with her and she did a very good job.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Glad you're both happy!

Perfect haircut

Tracey Youens
24th Jan 2020
Stylist: Lib
4.5
Appointment verified by SALONGENIUS Software

Lovely haircut today, really friendly staff who made me feel really comfortable even though I don’t normally go there.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Thank you for your review. Hope to see you again soon!

Hair cut

Alison johnson
23rd Jan 2020
5.0
Appointment verified by SALONGENIUS Software

Rebecca

Service
Value
Result
Cleanliness
Atmosphere

Fabulous experience

Sue
21st Jan 2020
Stylist: Katie
5.0
Appointment verified by SALONGENIUS Software

I had the pleasure of having my hair cut by Katie today. Apart from ending up with a great restyle, which I’m over the moon about, I also had a lovely time chatting to Katie. I enjoyed the whole experience, she also give me advice of my hair care and a lesson on surfer waves. A+ all the way round.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Thank you for your review. Hope to see you again soon!

Lovely staff and a relaxing environment

Emily
16th Jan 2020
Stylist: Katie
5.0
Appointment verified by SALONGENIUS Software

A really lovely salon in Chester. All staff are welcoming and friendly. Katie Ryder was excellent and professional and did a great job with my hair. Great advice on upkeep. Very exciting that the chairs for hair washing are massage chairs!

Service
Value
Result
Cleanliness
Atmosphere

Cut & Blow dry

. Marian Gibbons
10th Jan 2020
Stylist: Katie
5.0
Appointment verified by SALONGENIUS Software

Excellent

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Thank you for your review. Hope to see you again soon!

Great as always

Emma
10th Jan 2020
Stylist: Mel
5.0
Appointment verified by SALONGENIUS Software

As always Mel was great!

Service
Value
Result
Cleanliness
Atmosphere

Lovely experience

Pauline
10th Jan 2020
Stylist: Lib
5.0
Appointment verified by SALONGENIUS Software

First visit to salon friendly welcome.
Stylist listened to my requirements, very attentive.
I felt very relaxed and confident, more than pleased with result Therefore definitely return visit

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Thank you for your review. Hope to see you again soon!

Good experience

Sue Stollery
6th Jan 2020
Stylist: Mel
5.0
Appointment verified by SALONGENIUS Software

I popped in on the off chance they had an appointment. I got one within 2 hours with Mel.
All the staff were extremely friendly and helpful. Mel was lovely and I’m really pleased with my hair.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Adam Owens
3rd Jan 2020
Stylist: Sian
5.0
Appointment verified by SALONGENIUS Software

Faultless from start to finish

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Thank you for your review. Hope to see you again soon!

Hair cut

Samantha Turner
3rd Jan 2020
Stylist: Katy
5.0
Appointment verified by SALONGENIUS Software

Amazing. My hair was damaged and broken. Love my new hair cut and Katy is absolutely lovely. Would highly recommend

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow dry

Anne Taylor
30th Dec 2019
Stylist: Katy
5.0
Appointment verified by SALONGENIUS Software

Very pleasant stylist and staff.V. good cut if a bit short! but can see how it will settle in a few weeks. The Katy I had had long dark hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Thank you for your review. Hope to see you again soon!

Excellent service

Hannah Barnett
30th Dec 2019
Stylist: Katy
5.0
Appointment verified by SALONGENIUS Software

Katy is incredible, the only person I trust to cut my hair and it is perfect every time.

Service
Value
Result
Cleanliness
Atmosphere

Five star service

Eniko
29th Dec 2019
Stylist: Lib
5.0
Appointment verified by SALONGENIUS Software

I had an excellent experience ,staff were friendly,really professional,fabulous haircut and blowdry.So pleased with my hair.Thank you all x

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Thank you for your review. Hope to see you again soon!

Fab

Megan
27th Dec 2019
4.5
Appointment verified by SALONGENIUS Software

All members of staff were lovely and friendly. A wonderful experience from start to finish. Had blow dry and curl.

Service
Value
Result
Cleanliness
Atmosphere

Quality & professional haircut

Jean-Paul
15th Dec 2019
Stylist: Lib
4.5
Appointment verified by SALONGENIUS Software

Very good cut, in professional, modern & pleasant environment. Might just have found my new stylist again.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Thank you for your review. Hope to see you again soon!

First visit

Sarah
15th Dec 2019
3.0
Appointment verified by SALONGENIUS Software

An enthusiastic, confident, skilful and professional stylist. Provided a superb cut with a lovely finish. Was also able to advise on hair care due to having superb product knowledge.

Service
Value
Result
Cleanliness
Atmosphere

Impressed!

Sue Glover
11th Dec 2019
Stylist: Katy
5.0
Appointment verified by SALONGENIUS Software

Never had a haircut with Katy before, but, after a good chat, got exactly what I wanted. Very pleased with my new look. Thank you, Katy!
Also impressed with Dylan. Had a lovely gentle hairwash, instead of the usual pummeling!

Service
Value
Result
Cleanliness
Atmosphere

Thanks!

Sue Clayton
10th Dec 2019
Stylist: Katy
5.0
Appointment verified by SALONGENIUS Software

It was my first time at Tony and Guy Chester. Katy B was great, she got what I was after immediately and wasted no time in producing a perfect cut for me. I will be returning!
Merry Christmas to all.

Service
Value
Result
Cleanliness
Atmosphere

Amazing

James A
8th Dec 2019
Stylist: Mel
5.0
Appointment verified by SALONGENIUS Software

A great and friendly service, that did an amazing job!

Service
Value
Result
Cleanliness
Atmosphere

Great Salon!

Eva
3rd Dec 2019
5.0

Lovely service,she paid attention to little details what others usually don't. Best hairdresser I have been at in the last few years. Thank you :)
(Stylist name wasn't in the list: Elizabeth G)

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Lovely to hear this! Thank you for the 5 star review. Hope to see you again soon.

Short cut

Tracy Hobson
30th Nov 2019
Stylist: Katie
5.0
Appointment verified by SALONGENIUS Software

Well I had booked Gary but he was off so Jason recommended Katie. Don't think she was expecting a clipper 1 on a Thursday afternoon but she rose to the challenge... I am extremely happy with my Katy Perryish look

Service
Value
Result
Cleanliness
Atmosphere

Great cut by a great stylist

Paul
29th Nov 2019
Stylist: Katie
5.0
Appointment verified by SALONGENIUS Software

Fantastic, quick, friendly service by Katie. Fitted me in on the off chance. Great cut, exactly what i wanted

Service
Value
Result
Cleanliness
Atmosphere

Highly commended stylist

Sharon Lethbridge
14th Nov 2019
Stylist: Katie
5.0
Appointment verified by SALONGENIUS Software

I have been a customer of Katie Ryder for just eight months but during that time I have come to trust the way she cuts and styles my hair and the advice she gives me as we make changes to my look. It’s always a lovely chat and a thoroughly enjoyable experience.

Service
Value
Result
Cleanliness
Atmosphere

Elite Service

Lynn
14th Nov 2019
Stylist: Mel
5.0
Appointment verified by SALONGENIUS Software

Excellent customer service, totally above and beyond! Total professionalism all round! Mel was absolute top notch and in tune delivering the total different hairstyle I wanted , went in long come out with a fantastic short cut that was even better than the picture I’d shown! Pricing was extremely reasonable for the service and the result!

Service
Value
Result
Cleanliness
Atmosphere

Amazing blow dry

Alicia
12th Nov 2019
Stylist: Katie
5.0
Appointment verified by SALONGENIUS Software

Booked a last minute blow dry today and was amazing!
Welcoming staff on reception, lovely stylist and loved my hair ☺️

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Perfect! Thank you for your feedback! Hope to see you again soon.

Mrs

Beverly redhead
1st Nov 2019
Stylist: Sian
5.0
Appointment verified by SALONGENIUS Software

Very nice totally understanding and giving good advice

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Really good to hear this. We aim to please. Hope to see you again soon.

Let's go curly!

Pamela
30th Oct 2019
Stylist: Sian
5.0
Appointment verified by SALONGENIUS Software

Had a wonderful time with Sian deciding whether or not to go naturally curly. Great cut. Great service. Curly works. ?

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

We love curly hair! Thank you.

Hair wash and re-shape.

Anna Edwards
28th Oct 2019
Stylist: Katy
5.0
Appointment verified by SALONGENIUS Software

Katy is fab. Really personable and friendly. Many have remarked on my hair cut already. Can’t thank her enough. I have booked in with her again to avoid disappointment.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Perfect! Thank you for your feedback! Looking forward to seeing you again soon.

Hair cut

victoria roberts
28th Oct 2019
Stylist: Katy
5.0
Appointment verified by SALONGENIUS Software

Very impressed by Katy b she did fantastic cut and knew exactly how to handle curly hair, thank you

Service
Value
Result
Cleanliness
Atmosphere

Great first experience

KL
21st Oct 2019
Stylist: Katie
5.0
Appointment verified by SALONGENIUS Software

I booked an appointment at Toni and Guy because my “go to” hairdresser in Chester had closed down. Katie was great, understood what I wanted and gave me a great cut and finish. She was also really sensitive to the fact I had a family funeral to attend later that day. I will go back again.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Chester

Glad we could help. Thank you for your review. Hope to see you again soon.

Hair up

Rita jordan
19th Oct 2019
Stylist: Katie
5.0
Appointment verified by SALONGENIUS Software

Not sure which Katie- sorry. But the one with amazingly long hair- beautiful! Katie got exactly what I wanted and did it to perfection. Well pleased!! Thank you x x

Service
Value
Result
Cleanliness
Atmosphere