TONI&GUY Chester

24, Frodsham St, Chester, Cheshire, CH1 3JL

About us

TONI&GUY Chester opened in 1997. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client.

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

Members of our Colour team hold the prestigious L’Oreal Colour Degree- their knowledge and expertise are on hand to advise you on the latest colours and techniques.

We offer many additional services including Bridal and Occasion hair and Great Length Hair extensions. Our wide range of haircare products include label.m and Kerastase.to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

TONI&GUY Chester are proud to have been in the running for Perfect Salon Status 2014.

Read more...

Opening hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Sunday Closed

Reviews

4.82
381 verified reviews
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Liz Carruthers

Anonymous
1st May 2017
5.0

Excellent service, always welcoming and relaxed atmosphere. Listen to your needs in colour and cut. Very professional.

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Cut and blow

Anonymous
30th Apr 2017
5.0

Excellent service, polite hairdresser

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Never disappoint

Anonymous
29th Apr 2017
5.0

Never disappointed walking into this salon. I'm not a once a month high maintenance kind of girl, because I'm too busy enjoying life to be taking pictures of everything but when I need to look good I walk into this salon and always walk out thinking that I need to join the revolution of monthly hair cuts. Well for the next few weeks I will feel amazing . Thanks Mel

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Excellent service

Anonymous
29th Apr 2017
5.0

Excellent,professional but friendly service all round. I love this salon.

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Relax and enjoy

Anonymous
27th Apr 2017
5.0

Fabulous staff, lovely service and quality products. A relaxing enjoyable experience. Great colour from Hannah and she did not rush me

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Superb salon, amazing staff.

Anonymous
27th Apr 2017
5.0

I have been a visiting Toni & Guy for many years and built up a lasting friendship with my regular stylist, Mel during that time. Mel has battled with my thick nylon-like hair for almost a decade and is now the only person I can trust to cut my hair on a regular basis. Each visit to Toni & Guy is an absolute pleasure and I always leave feeling rejuvenated, smart and confident ready to engage with the outside world. Highly recommended! :-)

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Haircut and colour

Anonymous
26th Apr 2017
5.0

Exellent as always

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Cut and blow dry

Anonymous
26th Apr 2017
5.0

Everyone was very attentive and helpful. Nothing was too much trouble.

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Cut and colour with Katy and Kate

Anonymous
26th Apr 2017
5.0

Excellent as usual

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Fabulous cut

Anonymous
25th Apr 2017
5.0

I booked an appointment at short notice and had a lovely experience. All the staff were really friendly and helpful. I'm really pleased with my cut, thanks to Chloe. I will definitely be back soon.

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Ruth Cooke

Anonymous
25th Apr 2017
5.0

As usual, absolutely excellent experience. Rebecca & Hannah are professional & caring with nothing too much trouble for either of them. Every member of staff is friendly & welcoming (& the coffee is delicious!)

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Couldnt be any better!

Anonymous
25th Apr 2017
5.0

Delighted with the service received today! My daughter really enjoyed herself. Will highly recommend to everyone.

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Excellent Service

Barbara
24th Apr 2017
5.0

Usual professional service which I've come to expect. Staff are always pleasant and friendly. Nothing too much trouble. Well done everyone.

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Excellent as Ever

Anonymous
24th Apr 2017
5.0

Staff are always friendly and courteous and you can guarantee an enjoyable experience alongside a very good haircut. Have had my haircut with Mel for over five years and I wouldn't go anywhere else. Thanks Again :)

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Cut and Blowdry

Anonymous
24th Apr 2017
5.0

Very pleased with new hair style. Much easier for me to manage. Katy very pleasant and styled my hair how I wanted it. Thank you.

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Cat devaney

Anonymous
23rd Apr 2017
5.0

Very pleased with cut and service

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T&G Chester

TE
22nd Apr 2017
5.0

Ive been going for years, Mel is always friendly and provides an exceptional quality cut and finish.

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Highlights and cut

Alison Hibbert
21st Apr 2017
5.0

Highlights and grey banished by Kate who has become a lovely friend after all the years I've been coming to her , fantastic job as always , she's always so attentive and always happy thanks Kate lovely , cut by Chloe , this is the second time I've seen Chloe now and she is now my favourite to cut my hair , such concentration and she really listens to what you ask for thanks Chloe , alison Hibbert x

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Exceptional Salon - Always a treat to vist

Anonymous
21st Apr 2017
5.0

Can't fault Toni & Guy Chester the quality shines out in every area from reception through to all staff whether senior or junior. My colour was as always exactly what I wanted and I felt welcome and valued as a customer. There's a really uplifting atmosphere in the salon that's often missing elsewhere.

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Amazing as always!

Anonymous
20th Apr 2017
5.0

It's always a treat to get my hair cut at Toni and Guy. As style director Mel is truly talented at what she does and creative. Mel always listens closely to what you want and I always feel valued as a customer.

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Mr trim

Anonymous
19th Apr 2017
5.0

Have been goin toni an guys for years , always get 1 st class cut , and best coffee in chester . Steve

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Amazing balayage experience

Lili Maoudis
13th Apr 2017
5.0

Technician Jess was a lovely and professional member of staff who knew what would technically look best on me. Overall my hair condition feels so healthy and I love my colour - the entire experience was friendly, the salon was clean, -and nothing was too much trouble. Perfect!

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Mel Kimpton

anon
13th Apr 2017
5.0

Absolutely fantastic !

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Haircut!

Anonymous
11th Apr 2017
5.0

Saw Abby, who always knows how I want my hair to look.

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Occasional issues but overall very good

Olderbutnotwiser
11th Apr 2017
4.0

The team are always friendly attentive and come across as genuine, they're happy to accommodate any requests and the salon is constantly being cleaned. My only issue is at times my colourist can be a bit sloppy and I notice uneaven bits in my hair. At the moment I have a section underneath that has bled so when I tie it back it looks rubbish. Sadly for my job I have to tie it back. Issues are always fixed the next time I visit but I have to put up with it for 6-8 weeks and its never called out to me even though it must be obvious to the person cutting or drying. I also think there is a disjointed service when it comes to the process of applying toner. I think this should be done by the colourist who knows where it is needed and the desired result that their client wants.

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Response from TONI&GUY Chester

As a valued client of ours i'm sorry to hear about this.We'd really prefer to resolve these issues as soon as possible as your satisfaction with your hair is our no.1 priority. Please feel free to give us a call 01244310333 we will book when's convenient for you and fix the issue straight away.Thanks for your continued custom. Kind regards Gary.

Utterly fabulous every time!

Tom D
10th Apr 2017
5.0

I've been having my hair cut and coloured at Toni & Guy Chester for 2 years and have experienced second-to-none experience from start to finish.

Gary and his lovely team have always gone the extra mile, a warm welcome at reception followed by a truly professional service from wash to blow dry. Gary and Mel have never disappointed me with their second-to-none service, hair-care tips, creativity and warmth - I would not go anywhere else! Having moved from the area, I still find the excuse to travel back every time to have my hair done at T&G Chester.

Keep up the great work! 5*
~Tom x

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Response from TONI&GUY Chester

Hi Tom, Thankyou so much for taking the time to leave this review. It really means the world to the team and I here at TONIANDGUY Chester.
I'll be sure to pass on your comments to Mel.
I'm glad to know we are a still a good excuse for you to travel to beautiful Chester!
Best regards Gary.

First class service

Anonymous
7th Apr 2017
5.0

First class service as usual.

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As good as ever

Anonymous
7th Apr 2017
5.0

I love this salon, been going there for 16 years. Really skilled staff and great atmosphere

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Response from TONI&GUY Chester

Love hearing we have clients from 2001. This means everything to us-(me especially) Great times in hair x Thank you.

Hair cut

Anonymous
6th Apr 2017
5.0

Excellent, as always. Very very happy with my cut and blow dry. Everyone very attentive.

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Brilliant

Anonymous
5th Apr 2017
4.5

Rebecca gave me exactly the cut I was hoping for - shape, a bit funky, and a really excellent cut. Thank you. I'll be back. Trish

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Response from TONI&GUY Chester

Brilliant

Anonymous
5th Apr 2017
4.5

Rebecca gave me exactly the cut I was hoping for - shape, a bit funky, and a really excellent cut. Thank you. I'll be back. Trish

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Response from TONI&GUY Chester

Hi Trish, Thanks for taking the time for leaving the review. We are really glad you like your haircut. Can't wait to welcome you back to TONI&GUY Chester soon. Best wishes Gary.

Brilliant

Anonymous
5th Apr 2017
4.5

Rebecca gave me exactly the cut I was hoping for - shape, a bit funky, and a really excellent cut. Thank you. I'll be back. Trish

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Response from TONI&GUY Chester

Thanks for taking the time to review your Haircut Trish. Really pleased you like it. Look forward to welcoming you back soon. Gary at TONI&GUY Chester.

hair dye gone wrong

Anonymous
19th May 2012
1.5

OMG what a disaster, paid £105 for colour and cut and it ended up being dyed 3 times before they got it right... never again

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Response from TONI&GUY Chester

Very sorry to hear this just now. If you'd like to contact the salon then please do so and ask for Gary. Thank you.