Been using Toni & Guy after they corrected issues from Essentials. Haven’t had hair cut in over a year but all the staff were lovely & despite the time lapse still addressed me by name. Mel washed, cut & blow dried my hair just as I like it. She. always checks I’m happy & I was going to book a longer appointment next time as I wanted a change but Mel was happy to advise me today, meaning I can book straight in for a change..Mel also brought Jade over to discuss the hair colouring I wanted. Between them they have written down what I need to book in for at my next appointment to have my hair as I want. I have never had bad service from Mel, Jade, or Chelsea who have been outstanding whenever they have performed any work. All the reception staff are also to be praised, i won’t be leaving it as long between appointments. My husband also uses Toni & Guy & always has Mel cut his hair and he is very particular about his hair.
