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TONI&GUY in Stockton Heath

TONI&GUY Stockton Heath
  • Description

    TONI&GUY Stockton Heath opened in the town in 2004.

    We are committed to providing the ultimate salon experience, paying great attention to customer service. Our talented team of stylists and technicians are on hand to give you expert advice on the latest trends and services.

    Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

    Members of our Colour team hold the prestigious L’Oreal Colour Degree- their knowledge and expertise are on hand to advise you on the latest colours and techniques.

    We offer many additional services including Bridal and Occasion hair, the NanoKeratin Smoothing blow-dry and Raccoon Hair extensions. Our wide range of haircare products include label.m, Kerastase, GHD, Moroccan Oil, L’Oreal, Tangle Teezer to keep your hair salon perfect until your next visit.

    For more information on our services please speak to our friendly reception team who will be happy to help.

    TONI&GUY Stockton Heath are so proud to have been awarded Perfect Salon Status for 2015/16!

    TONI&GUY Stockton Heath Win Perfect Salon Status 2014

    TONI&GUY Stockton Heath Win Perfect Salon Status 2013

    STRENGTH IN STYLE
    Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

  • Contact Details

    01925 212900

    • 4c London Rd
    • Victoria square
    • Stockton Heath
    • Cheshire
    • WA4 6LG
  • Opening Hours

    Monday

    09:00 - 19:00

    Tuesday

    09:00 - 19:00

    Wednesday

    09:00 - 21:00

    Thursday

    09:00 - 20:00

    Friday

    09:00 - 19:00

    Saturday

    08:00 - 18:00

    Sunday

    10:00 - 16:00

About Us

TONI&GUY Stockton Heath opened in the town in 2004.

We are committed to providing the ultimate salon experience, paying great attention to customer service. Our talented team of stylists and technicians are on hand to give you expert advice on the latest trends and services.

Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

Members of our Colour team hold the prestigious L’Oreal Colour Degree- their knowledge and expertise are on hand to advise you on the latest colours and techniques.

We offer many additional services including Bridal and Occasion hair, the NanoKeratin Smoothing blow-dry and Raccoon Hair extensions. Our wide range of haircare products include label.m, Kerastase, GHD, Moroccan Oil, L’Oreal, Tangle Teezer to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

TONI&GUY Stockton Heath are so proud to have been awarded Perfect Salon Status for 2015/16!

TONI&GUY Stockton Heath Win Perfect Salon Status 2014

TONI&GUY Stockton Heath Win Perfect Salon Status 2013

STRENGTH IN STYLE
Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

Opening Hours

  • Monday:
    09:00 - 19:00
  • Tuesday:
    09:00 - 19:00
  • Wednesday:
    09:00 - 21:00
  • Thursday:
    09:00 - 20:00
  • Friday:
    09:00 - 19:00
  • Saturday:
    08:00 - 18:00
  • Sunday:
    10:00 - 16:00
4.9

1,021 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (977)
  • 4 stars (29)
  • 3 stars (12)
  • 2 stars (3)
  • 1 stars
Reviews Write A Review
Verified Appointment Verified by SALONGENIUS Software

Elle is a very kind and thoughtful young lady, excellent treatment, lovely manners and above all fantastic stylis, my hair stays in for days after Elle has done her magic on it.

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Best salon and hairdresser in the UK

Anji - 17th Oct 2018

Verified Appointment Verified by SALONGENIUS Software

I travel from London to get my hair cut/coloured here-I have done for years. Not found a single salon or hairdresser in London as good as this. Without doubt the best salon I have been to, great customer service and staff are wonderful.

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Response from TONI&GUY Stockton Heath

Hi Anji,

Thank you so much for an incredible review- this will be passed on :)
Thank you again for your on going loyalty, we love having you in salon-
Safe journey back & hope to see you soon

Best, Amelia TONI&GUY Stockton Heath

I had my hair done a few weeks ago and wasn’t entirely happy. I told the salon about my experience and they resolved everything and Lauren did it exactly how I wanted it. Will definitely be booking in again!

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Response from TONI&GUY Stockton Heath

Hi CLaire,

Thank you for taking your time to review us. I'm so pleased your happy with your final result & we endeavour to provide the best possible service. I will be sure to pass this on to Lauren!

Thank You, All the best,

Amelia @TONI&GUY Stockton Heath

Excellent wouldn’t go anywhere else!!

Nicola - 11th Oct 2018

Verified Appointment Verified by SALONGENIUS Software

Lilley is incredible welcoming and excellent stylist couldn’t be happier and would want ever go anywhere else!!

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Response from TONI&GUY Stockton Heath

Hi Nicola,

What a fantastic review. So happy you love your hair, i'll be sure to pass this on to Lilley. 5* too wow :)

Thank You, Amelia @TONI&GUY Stockton Heath

Verified Appointment Verified by SALONGENIUS Software

Very pleased with the colour and service.

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Response from TONI&GUY Stockton Heath

Hi Samantha,

Thank you for the 5* review, glad you love your hair!
Will pass this on to the team.

See you soon, Amelia @TONI&GUY Stockton Heath

My first time at Toni & Guy

Anne Harrison - 11th Oct 2018

Verified Appointment Verified by SALONGENIUS Software

Loved how Elle explained every step of the way what she was going to do and kept checking I was happy with it. Also grateful for the tips she gave me on how to style it. Can’t promise it’ll look the same tomorrow but I’ll give it a good go! Thank you xx

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Response from TONI&GUY Stockton Heath

Hi Anne.

Thnak you for taking your time to review us.
So pleased you love your hair, this will be passed on to Elle.

All the best, Amelia @TONI&GUY Stockton Heath

Brilliant

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Response from TONI&GUY Stockton Heath

Hi Karen,

Thank you for taking your time to review us - 5* too.

See you soon,

All the best, Amelia @TONI&GUY Stockton Heath

So pleased with my colour!!

Barbara - 9th Oct 2018

Verified Appointment Verified by SALONGENIUS Software

Elle did an amazing job on my hair today. First time having a colour at Toni & Guy, had baylayage and was a bit nervous after colouring my own hair for last few years, but I was so glad I had it done, looks fantastic, thank you Elle!

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Response from TONI&GUY Stockton Heath

Hi Barbara

What a fabulous review, Thank you so much for choosing us & taking your time to review us. Elle is an amazing technician, i'll be sure to pass this on to her.

Thank you again,

Amelia @TONI&GUY Stockton Heath

Love Katy and Kai

Debbie - 8th Oct 2018

Verified Appointment Verified by SALONGENIUS Software

Katy and Kai are the best and fabulous stylists and I got jelly beans so I’m happy ????

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Response from TONI&GUY Stockton Heath

Hi Debbie!
Thank you so much for this fab 5* review and rating.
I will pass your kind words on to Kai & Katie and we are happy to hear you enjoyed the jelly beans!
See you at your next appointment,
Peaches @TONI&GUY Stockton Heath

Verified Appointment Verified by SALONGENIUS Software

Love going for my hair done. Great chat with Elle wonderful head massage love the sear at the hair wash. Best of all Elle dose my hair just perfect she understands my hair type

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Response from TONI&GUY Stockton Heath

Hi Helena!
We are so glad to hear you loved your TONI&GUY experience and you love coming to see the team.
I will pass on your kind words to Elle, she is a credit to the team.
Thanks again and we will see you soon,
Peaches @TONI&GUY Stockton Heath

Really pleased with cut ,colour and keratin treatment.

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Response from TONI&GUY Stockton Heath

Hi Bev,
Thank you for this fab rating and review!
We are pleased to hear you enjoyed your time with us and love the final result.
We will see you at your next appointment,
Peaches @TONI&GUY Stockton Heath

Verified Appointment Verified by SALONGENIUS Software

Had my hair done by Chloe and She did a great job. However, I then asked if I could have my hair trimmed and I was told this would be an additional £20. A lady called joe cut my hair and again she slightly trimmed my hair to how It was desired. When I then went to pay the costings came to £150. When questioning this I was told that it was because I had my hair done by a senior stylist. I thought this was unfair as I didn’t ask for this or know Joe was a senior stylist. This was at around 6oclock and there was no managers to discuss the issue. The girl who I was having the discussion with looked around 18 and was the only one left in the salon so I didn’t feel comfortable discussing my frustration with her as I knew there was nothing she could do. I paid the £150 but I thought it was very unfair as this was no where near what I was quoted.

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Response from TONI&GUY Stockton Heath

Hi Claire,

Thank you for taking your time to review us & bringing this to our attention.

If you could please email us @ toniandguystocktonheath@gmail.com so we are able to address this further. We endeavour to provide the best possible service & would be more than happy to investigate in to this.

Thank You,

Kind Regards,

Amelia Connor @TONI&GUY Stockton Heath

Verified Appointment Verified by SALONGENIUS Software

Lauren made my hair look fabulous and was a joy to have as my stylist. Lauren was very easy to talk to and knew exactly what i needed to look my best. I highly recommend being a customer for her talents.
I also had a very positive experience with all the other team members I had contact with at my appointment.

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Response from TONI&GUY Stockton Heath

Hi Donna,
Thank you for such a fab review and rating! I will pass your kind words on to the team.
Lauren is a great stylist and technician and is a credit to us.
We will see you at your next appointment,
Peaches @TONI&GUY Stockton Heath.

Verified Appointment Verified by SALONGENIUS Software

Jo continues to be the best stylist ever- always on trend always a great cut and always listens to what I want yet giving me the modern twist I need.

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Response from TONI&GUY Stockton Heath

Hi Janet,
We just want to say a big thank you for leaving this fab 5* review and rating!
Jo is a credit to the team and knows exactly how to provide her clients with the amazing result they've wanted.
I will pass on your kind words to her.
We will see you at your next appointment,
Peaches @TONI&GUY Stockton Heath.

Didn’t listen to what I wanted I asked for the specific colours I wanted using the colour chart have coloured my hair since I was 16 advised not to use those colours persuaded to use a different method consequently hair not the right colour explained didn’t like it and she put more highlights in didn’t put enough in and I’m still not happy with the colour cost an extortionate amount of money for this I’m very disappointed. Wish she had just listened to me I know my hair would now have been okay

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Response from TONI&GUY Stockton Heath

Dear Cathy,

Thank you for your review. We are sorry to hear of your dissappointment with your recent visit at TONI&GUY Stockton Heath.

We endeavour to offer and exceed the highest possible standards of service throughout the TONI&GUY organisation and we would welcome the opportunity to regain your goodwill. Although I do understand you have lost some confidence in us, I do believe given the opportunity you will be more than satisfied with the high standard of hairdressing and customer care we always aim to provide.

Our main aim is to ensure all of our clients are happy with their hair and for this reason, if a client is not happy with their hair, we will offer to redo it free of charge. However, we hope you can appreciate this would need to be within a reasonable time scale to ensure we can assess your hair properly.

I would love to see you back at the salon with Liz, she is our L'Oreal Colour Specialist and it would all be free of charge.
If you'd prefer, we can organise for you to go to our sister salon TONI&GUY Altrincham.

Please would you be able to contact myself at toniandguystockton@gmail.com and I can assist you further with your options. Alternatively, if you would prefer me to call, please let me know what the best contact number is to reach you on.

Kindest Regards,
Claire
Salon Franchisee

Excellent Hair Salon

Gill Morrison - 27th Sep 2018

Verified Appointment Verified by SALONGENIUS Software

Brilliant, cut, blow and colour

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Response from TONI&GUY Stockton Heath

Hi Gill,
We'd just like to thank you for the 5* rating and kind review!
Your loyalty means a lot to us and we are so happy you enjoy your experience with the team every time.
Have a fab day and we will see you at your next appointment,
Peaches @TONI&GUY Stockton Heath

Excellent Hair Salon

Gill Morrison - 27th Sep 2018

Verified Appointment Verified by SALONGENIUS Software

Brilliant, cut, blow and colour

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Response from TONI&GUY Stockton Heath

Hi Gill,
We'd just like to thank you for the 5* rating and kind review!
Your loyalty means a lot to us and we are so happy you enjoy your experience with the team every time.
Have a fab day and we will see you at your next appointment,
Peaches @TONI&GUY Stockton Heath

Verified Appointment Verified by SALONGENIUS Software

Amy is a brilliant stylist and always gets my hair spot on ...

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Response from TONI&GUY Stockton Heath

Hi Kim,
Thank you so much for this fab 5* rating and review!
We are so happy to hear you loved your appointment with Amy and always leave us feeling great.
See you soon,
Peaches @TONI&GUY Stockton Heath

First time at T&G Stockton Heath.

Lara Da Rocha Faria - 25th Sep 2018

Verified Appointment Verified by SALONGENIUS Software

Changing hairdressers can be as nerve-wracking as a blind date. But Claire and the girls at the salon made it easy.
I went for a big chop and I absolutely loved it. Already booked in for my next appointment. Highly recommend.

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Response from TONI&GUY Stockton Heath

Hi Lara,
Thank you for this fab 5* rating and review, we really appreciate it!
Changing your usual hair routine can always be stressful but we, as a team, aim to make your experience as relaxing as possible.
The re-style and finish looked fab and we are so pleased you love it.
We will see you at your next appointment,
Peaches @TONI&GUY Stockton Heath

Brilliant experience every time. Chloe is very thorough and explains everything along the way which I find very comforting and helpful for when I do my hair myself. She always remembers what I have been up to and is very funny - I feel like I am coming to see a friend not my hairdresser!
The headmassage and reclining chairs are brilliant too I could almost fall asleep!!

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Response from TONI&GUY Stockton Heath

Hi Grace,
We are SO happy to hear that you enjoy visiting us and love the salon experience every time.
Thank you for the 5* rating and kind review, i will be sure to pass it on to everyone.
Chloe is an excellent stylist and a credit to our team. She explains each step along the way so her clients can relax during their time with the team.
We will see you at your next appointment,
Peaches @TONI&GUY Stockton Heath

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