The treatment was lovely as were all the staff. The day unfortunately didn't quite go to plan. The noise from the building works wasn't as relaxing as planned and my mum's treatment wasn't completed due to the noise. We did eventually manage to sort out an alternative day to come back. Would also be good to be informed of classes going on in the pool as aqua aerobics was on when we first went in the pool. We also had to keep getting out of the jacuzzi when it timed out for cleaning. During lunch my sister's didn't arrive and had to be chased and was cold when it eventually came. All small things but added together just added to the disappointed sorry.
Thank you for the review of your recent spa treatments Paula.
We will be sure to pass your feedback onto our team.
Apologies some of your experience wasn't as expected.
We do hope to see you back with us soon.