Booked as a present for myself and my daughter. The whole Spa Day experience was dreadfull. Couldn't access the pool as there was an exercise class on. Small pool was full of parents and young children screaming. Steam room broken. Workmen walking through the pool / spa area opening fire exit and leaving it open. There was mould on the tiled walls and the rail around the jacuzzi was full of rust. Lunch was sandwiches barely filled with tasteless tortilla chips. This was in the Sports bar which was not relaxing. When I gad my treatment. All you could hear was the banging from the builders. Immediately after my treatment the fire alarm when off. When it was established that the workmen has caused it we were allowed to go back in. We just wanted to go home.