Massage was great, facilities were nice and staff were friendly. The lunch was terrible, there was confusion in the morning about the ovens working so we had to order cold wraps. When we arrived for lunch we waited at the bar for 10 minutes before a lady spotted us and sat us down. She was really nice and apolgised for the confusion over lunch. We then reordered a hot wrap which took half an hour to come, we got some free chips which were nice but the wraps were really bad. We were planning on having dinner in the restaurant but we're out off by the poor quality of the food. However, all staff were lovely and I would definitely use the facilities and spa again, but not the restaurant.
It was either Hannah or Lauren I had. Both me and my boyfriend enjoyed the treatments but felt the massage could have been a bit better in the sense it felt very routined. Areas were worked on but didn’t feel the whole back was done, both sides could have been massaged at same time a bit more but all in all a nice treatment that was well needed. Also my boyfriend said he told his therapist to use firmer pressure on the lower back/lighter on the top and she did it opposite way round. When I was turned over for facial my feet were not covered and were cold
A very relaxing treatment. Spa area had a lovely atmosphere and was well designed and comfortable. Would suggest disposable slipper for spa guest when going between spa and changing rooms. Very relaxing day. Treatment was really good
Definitely will be back! Lovely facilities, fab massage, sore in a good way! Steam room awesome, hairdryer and straighteners a bonus. Let down in the restaurant afterwards due to slow service but wouldn't put me off. Thank you for a lovely few hours. X