I gave a second chance to this salon after a friend told me she was really happy with it, and specially with Kerry. I thus decided to book myself with Kerry. I wasnt blown away by the shampooing part unfortunatly which was done by a trainee I think we can forgive... The hairdresser, Kerry was absolutely great and professional. Love the haircut I left with and the detailed explanation about my hair style and conditions. They have now a new customer in their list.