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Medusa Stockbridge

3.6
Appointment verified by SaloniQ Software

I loved my colour but feel that the price of the conditioning treatment should perhaps be highlighted prior to application. I did not ask how much it would be but it was certainly more than I anticipated.
I was also a little bit disappointed that my hair did not get cut, even at the ends. I wrongly assumed that a trim came with the blow dry as I felt it was a bit pricey for just being dried.
This being said, the staff were very nice and Nicola was very knowledgable about the colour and gave excellent advice.

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Response from Medusa Stockbridge

Hi Gail, Thanks for your feedback, I am glad that you loved your colour, I’m sorry that the price wasnt highlighted but if you upgrade your service it will come at an additional cost, as any other salon would do this too. We use very luxury products and our pricing is in line with all top city centre salons.
Our prices reflect our standards,experience and location.

Unfortunately a trim would be classed as a cut and blowdry and not a blowdry, if you had wanted to have a cut you would have had to book for that service.

We aim to be transparent with all our clients and i wish you had raised your concern when you were in salon, we could have gave you a receipt and a breakdown of cost.

Im glad all the staff were lovely, we are Lucky to have such incredible staff.. Nicola is very talented,
Thanks