Village Spa in Edinburgh

Not very well organised, not shown to changing area before treatment so carried bag about, no offer of robe to put on after massage with oil. Had to queue for a shower afterwards.......

Not sure of the girls name. I thought it was Jen or something like that but I've maybe heard wrong. she was amazing. so talented and professional and I left feeling like a new person. sorry I can't remember the exact name. she was young and had blonde hair

Really professional and made me feel at ease. Definitely going to be addicted to waxing as Holly has said!

Staff were all very professional also very kind, will definitely be back

I was very pleased with the service. The spa had a very relaxed atmosphere. I would recommend the holistic back, face and head massage.

My spa experience was great, would highly recommend

Lovely therapist who was from Hungary, hope I chose the name correct

April was most caring, patient and professional with me despite the stress I have caused to everybody by calling so many times to be able to change my appointment which I know is not easily done. Would recommend the place and will come back without hassle next time.

The salon is bright clean comfortable and relaxing. The staff were really helpful and pleasant and went out of their way to make sure my daughter and I had a relaxing time. Thank you to Becca and Clair

Really disappointed in this experience. We booked two 30 minute massages and "spa access"- we got taken through to a room and sat there not sure if we could go get changed or had to just wait. About 5/10 minutes after the first appointment was meant to start someone (I think Abby but not 100%) came through but the appointment didn't go on over the time so only lasted about twenty minutes. The actual massages were really good, can't fault the therapist.

We paid to access the facilities but the jacuzzi and sauna were out of order, there was no mention of this when we booked or paid. We weren't shown where to get towels or where to go etc.
So it was just a busy swimming pool and a steam room, it really wasn't a relaxing spa day experience as advertised on the website.

We went for food after going for a swim. It was £8 for chips and a coke, the food was okay but the service was non existent. There were staff standing around everywhere but we had to go find our own condiments, napkins and cutlery. Happy with self service but not sure why there were staff standing around everywhere chatting while we fended for ourselves.

If you want a relaxing spa experience I definitely wouldn't recommend going here. If you want a good massage where you go in for an appointment then leave it would be fine. I wouldn't go back, I think you can get much more for the same cost elsewhere.

Had eye lashes tinted and eyebrow shape.
Both done really well no stinging no dye in my eye! Totally recommend the Spa.

I had the most wonderful massage today, my back pain from work has eased massively and the amount of relaxation I felt from 25 minutes was incredible. Thank you

Found the overall experience was very relaxing and the staff very pleasant. Enjoyed it thoroughly.

I have been a regular customer of Holly’s for a couple of years now. Can not recommend her highly enough for waxing. She’s careful but efficient and always clear about what she’s doing - great if you hate waxes but love the result!! She’s always friendly and puts you right at ease.

Good welcoming staff in reception n good they did the Traitment for my Skin

Holly is fabulous....so professional....just gets it right.

April is a fantastic beauty therapist. Professional, amiable and quite excellent at her job.

Think so name of my therapist was Jane. She was great and very profession, trying do best with my back. Thank ypu

Excellent massage and super, luxury facial

I’m not sure of the therapists name. Massage was poor, I’ve had lots of massages here and they have always been great. Asked the therapist to work firmly to release a little bit of tension in shoulders and neck, I walked out with the same amount of
tension as I walked in with. She didn’t work on any knots, just stroked the skin. As I said I’ve been for lots of massages here that have been great. I felt this
therapist was inexperienced, and I left very disappointed.