Advance booking made for wash cut & blow dry with stylist who cut my hair a couple of months ago. After being shown to the stylist's chair I was informed by the stylist that I'm NOT her client, she's got highlights to do in & that another stylist, Emma, would cut my hair. Situation was badly handled by this experienced stylist, & I did fleetingly consider walking out at this appointment lack of customer care. I'm savvy enough to know my short hair doesn't bring in as much money as highlights! Turns out to be a blessing in disguise, Emma took time & care over my hair & I'm happy with the cut. Emma has restored my already shattered faith in hairdressers &, yes, I will be going back to Absolut only because of Emma & because I'm fed up of hunting Dunoon/Greenock/Glasgow for a decent haircut.
Hence the low score on 'Service' which is certainly not aimed at Emma or the lovely young girl who made me a cup of coffee & washed my hair.
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