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Ellen Conlin Hair & Beauty Hyndland

First visit to Ellen Conlins
3.8
Appointment verified by SALONGENIUS Software

Lovely salon, very friendly staff. Only issue which I suppose was a biggie considering I was there to get my hair cut. Rachael was lovely however, she did not listen to what I wanted she had a style in her head and explained it to me but i told her what I wanted and she just didn’t listen ?

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Response from Ellen Conlin Hair & Beauty Hyndland

Dear Ellen, Firstly thanks for taking time to review your visit. I can only apologise that you were unhappy with the final result. Rachel is a perfectionist and has never had this type of feedback. Can I invite you back into the salon and we can have a look at your hair cut? If you phone the salon we can arrange a suitable date and time. Hope that this is acceptable to you?
Best wishes
Ken