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Rush Clapham High Street

1.0

I visited Rush Clapham on 29 October 2016 and experienced the worst service I have ever encountered. Firstly, I had to wait for 30 minutes before being seen - there had been a double booking and I was forced to change my afternoon plans. Several times I was pointed at, stared at, asked my name, but not once did anyone apologise of explain why I was waiting. Eventually a girl came to wash my hair; I didnt really understand what she was saying and she was incredibly blunt in her manner. She was incredibly slow. Another colleague then came into the washing room and told her 'to take her time'.. She took 20 minutes to wash my hair, burning my scalp and getting my clothes wet. She then dumped a towel on top of my head so I couldn't see and walked out. Nice. Eventually, almost 50 minutes after I arrived I was seen by a hairdresser. He did an okay job, but his 5 minute trim was not worth the for £59 i paid for it, neither was the service.

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