I visited the Crouch End branch recently and booked in with Steve the franchisee. I had been a loyal customer of Vidal Sassoons for more than a decade. I have a phobia of hairdressers and a real knack for putting hairdressers on edge. As soon as I entered the salon Steve greeted me from a far which instantly put me at ease. During my consultation I explained my fear and he was fearless in dealing with me - which I needed. I really liked that he shampooed my hair and also dried it. Quite often in sassoons you are passed between different members of staff for different tasks. Steve was easy to talk to and I really enjoyed the conversation. I always find at the salon that I’m happy with the results but the real test is always going home and washing and styling it myself. For the first time in years I actually felt I like my hair was better after than it was before after styling myself. I am a harsh critic and this was a great cut. I’m looking forward to returning and even feel like returning more than my usual annual cut. Thankyou Steve for your patience and care and attention.
