Aruba Hair Group Wadebridge

BEWARE! The owner is very unprofessional. I booked 3 blow drys and make up for one person for my wedding day paying £210 in full. Sadly we had to postpone our wedding as my mother had a terrible accident and is unable to attend. I gave 19 days notice that we would need to cancel. As the church, organist, florist, cake maker, caterer and the wonderful st enedoc hotel had all given us a full refund despite our invoices to them being much larger - and had sent such kind words of sympathy to me over such a sad turn of events- I was expecting a simple refund from the salon. Unfortunately I have been treated very unkindly and unprofessionally by the owner, I paid in full and I will not be given my deposit back despite never signing any contract being aware of or agreeing to those terms AND because I paid in full I won't receive the rest of the money back either unless she fills the spots. I even asked her to donate the money to charity and she refused and hung up on me twice on the phone. I am also 6 months pregnant so this is really upsetting and adding to the misery of an injured mother and cancelled wedding. I will be seeking legal advice but I wanted you all to know that this is how they treat people at Aruba.

Service
Value
Result
Cleanliness
Atmosphere