The stylists were good but not the customer service. I booked an appoiment for my bhirtday and I am no happy with the service..as soon as I arrived they told me there was a problem in the reservation. The stylists that were for me were with another client. So I accept it, considering that I booked dyeing, cutting and drying for £ 104 (my budget). So they fix the problem and put a senior stylist.
The stylist came and suggested lighting in my hair, which I agreed with.The whole process was good until the time I paid I was charged
"£128" for a haircut, a few highlights and dried on my hair...a lot more that I expected for what I got...they charge me £10 for a SmartBond bond... I have no idea what was and I was no asking for...no coming back you have prices even higher than London...considering the size and lifestyle of Belfast. I lived in London over 3 years and I never paid such a huge amount...no coming back... Thanks...
