I have been a customer here for over five years. It used to be so good but the way a customer is treated is drastically going down hill.
After getting my hair washed my clothes are always wet. My top always has to be dried with a hair dryer, it's not good enough. My stylist disappears for a long time, whilst your left waiting, adding more time onto your day. This hasn't happened once it has now been the last few appointments. If the staff cared they would not treat their customers like this, if Andrew cared he would notice the little things going on around him.
