Review

Emily
15th Apr 2019
3.0
Appointment verified by SALONGENIUS Software

I'm always pleased with my hair after visiting Emily. She takes time to listen to the style you would like and is a lovely, bubbly and smiley stylist. My only critique is that it was pricey and I question whether the stylists have enough time without the pressure of the next client arriving. This can make customers feel slightly uncomfortable too.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Dorchester

Hello and thank you for your feed back.

Please accept my apologies if you felt uncomfortable during your appointment, our timings are usually quite comfortable but in certain circumstances we can over run. I’m pleased to hear your haircut has been great and that Emily has been bubbly while listening and advising correctly!

We keep our pricing quite competitive and they reflect our stylists intensive training and skill level that we can offer to our clients.

Thank you and we hope to see you very soon!