The Haven On The Loch in Alexandria

The Haven On The Loch
  • Description

    Nestled at the foot of lush green mountains and only 2 minutes walk from the crystal clear waters of Loch Lomond sits The Haven on the Loch.

    We are proud to say we have been established for over 15 years now and during that time have built a strong, professional team of therapists who offer the most complete range of treatments and services, in a relaxed and comforting environment. We may not be able to guarantee glorious sunshine but we can promise you a first class experience everytime you visit.

    We work with premier brands such as Environ, Dermalogica, Jessica, Bare Minerals, Melt Candles, Lycon, Lava Shells and La Sultane de Saba to provide the very best in all areas of health, well-being and beauty.

    Whether you are in need of a pampering body treatment, a luxurious beauty boost or simply wish to switch off and forget the stresses of everyday life, you'll find exactly what you are looking for here at The Haven on the Loch.

  • Contact Details

    01389 607222

    • 1 Balloch Galleries
    • Balloch Rd
    • Balloch
    • Alexandria
    • Dunbartonshire
    • G83 8SS
  • Opening Hours

    Monday

    09.30-20.00

    Tuesday

    09.30-20.00

    Wednesday

    09.30-20.00

    Thursday

    09.30-20.00

    Friday

    09.30-18.00

    Saturday

    09.00-18.00

    Sunday

    10.00-17.00

About Us

Nestled at the foot of lush green mountains and only 2 minutes walk from the crystal clear waters of Loch Lomond sits The Haven on the Loch.

We are proud to say we have been established for over 15 years now and during that time have built a strong, professional team of therapists who offer the most complete range of treatments and services, in a relaxed and comforting environment. We may not be able to guarantee glorious sunshine but we can promise you a first class experience everytime you visit.

We work with premier brands such as Environ, Dermalogica, Jessica, Bare Minerals, Melt Candles, Lycon, Lava Shells and La Sultane de Saba to provide the very best in all areas of health, well-being and beauty.

Whether you are in need of a pampering body treatment, a luxurious beauty boost or simply wish to switch off and forget the stresses of everyday life, you'll find exactly what you are looking for here at The Haven on the Loch.

Opening Hours

  • Monday:
    09.30-20.00
  • Tuesday:
    09.30-20.00
  • Wednesday:
    09.30-20.00
  • Thursday:
    09.30-20.00
  • Friday:
    09.30-18.00
  • Saturday:
    09.00-18.00
  • Sunday:
    10.00-17.00
5.0

48 reviews

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  • 5 stars (48)
  • 4 stars
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  • 1 stars
Reviews Write A Review

Excellent treatment at the haven with Lynn who is excellent therapist my skin looks great

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I loved my massage, a great way to spend a half hour, managed to relax into it very quickly as the staff put you at ease and very friendly like I had known them for years.

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Response from The Haven On The Loch

Really pleased you enjoyed your time with us. Hopefully we'll see you again soon.
Regards
Debra

Beautiful Surpris

Adele - 24th Jul 2016

After a hectic week of work, I booked a last minute appointment for eyebrow shaping.. On way to appointment wondered if there was a remote chance of a massage, what with it being Saturday.. On arrival I asked and to my absolute delight was informed of a cancellation just before I arrived.. As always the eyebrow shaping was great and the massage.... Well, the massage was immense, I felt amazing after it.. All the staff at The Haven are brilliant, can't praise them enough.. Must make more time for myself..

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Response from The Haven On The Loch

Thanks Adele. It was just meant to be wasn't it? See you soon.
Regards
Debra

Fantastic experience

Anonymous - 24th Jul 2016

I received a voucher for my birthday from my friends at work. I chose the wellness massage.Great choice - it was an hour of bliss. Lauren was my therapist and she was very friendly and put me at ease. The salon itself was welcoming and I'll certainly be back!

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Response from The Haven On The Loch

Really pleased you enjoyed your visit. Hope to see you again soon.
Regards
Debra

Lovely salon, staff and facilities, service has been consistently professional and welcoming over the years.

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Really good , would recommend

Sophie mcled - 21st Jul 2016

The lady who was doing our eyebrow waxing was very friendly and talkative , she did a really good job and I would definetley go back

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Response from The Haven On The Loch

Thank you Sophie. It was nice to see you and hope you enjoy the rest of your holiday.
Regards
Debra

Great Spa - gentlemen friendly

Matt Gemmell - 20th Jul 2016

This is a great wee spa and is gentlemen friendly and not too girly intimidating for men. Women might not get what I mean but I bet a lot of guys would ! I have been using Haven for over a year now as part of my overall fitness and wellbeing. Sometimes it seems hard for men to find a place that feels comfortable with and for men but when I found Haven I've never looked back. I've only ever had massage so can't comment about other beauty services. I look forward to going each time
and the staff know exactly what pressure I like etc. They also are very good at spotting things like areas of soreness and today my therapist commented after that my arms were very tight. I had been using heavy power tools earlier in the week and thats a good example. I find it good value too and pay for a course of five and get one free which helps. Could not recommend enough and always feel wonderful afterwards. Its a treat yes but am I worth it ? ..... Yes and so are Haven !

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Response from The Haven On The Loch

What can I say? Such nice words Matt and its always a pleasure to see you.

Regards
Debra

Just been to the Haven for a dermatological facial. Takes about an hour but wish it was longer. Very very relaxing. Lots of pampering on your face and neck. Feel like a new person. Lovely girl Lauren.

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Response from The Haven On The Loch

Really pleased you enjoyed your Dermalogica facial so much. Next time you might want to add one of our Touch Therapies onto the end of it? Its an extra £15 for a lovely Massage or Reflexology and really rounds the facial off nicely.
Regards
Debra

Head and shoulder massage

Magdalene - 20th Jul 2016

I had been suffering from a headache for a few days, this massage was amazing, relaxing and made a huge difference on how I was feeling, headache was gone that night. Relaxing music, smells, atmosphere... Totally recommend !!

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Response from The Haven On The Loch

Really pleased it helped the headache Magdalene.
Regards

Debra

Had an amazing facial at the Haven including a head massage. Very relaxing. Came home feeling fantastic. Skin feeling lovely!

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Response from The Haven On The Loch

That's great to hear. Thanks for your review.
Regards

Debra

Visited the salon today, always receive professional service. Beauticians are friendly and put you at ease during treatments. New wax was used and full explanation giving which was greatly received, love the new wax ????

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Response from The Haven On The Loch

Hi Jody. Really pleased you love the new waxing system. We will still be using our old favourite Lycon as well but have found Epiloderm is fantastic for certain areas and hair types. Looking forward to seeing you again soon.
Regards

Debra

Heady aroma, amazing experience...

Fee J - 15th Jul 2016

I am a regular at The Haven on the Loch, I always leave looking and feeling better, this is due to the amazing treatments and warmth of all Debbie and Eric's staff. The girls are happy to see you when you arrive, the care and attention to detail shown to customers from knowing clients by name to the text message reminder for your appointment is fantastic. I would recommend treatments at The Haven on the Loch. You always have fabulous products in stock, I've bought a variety of quality products for myself and for gifts. See you again soon...
Fiona

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Response from The Haven On The Loch

Kind words Fiona. Much appreciated.
Regards
Debra

Second to none, all staff are true specialists in making every treatment a real ritual. La Sultane de Saba brand is really special, very unique. Also perfectly located for a day out in Lomond Shores. I would gladly recommend the Haven to friends and family. 5 stars

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Response from The Haven On The Loch

Thanks for your lovely comments Sacha. Looking forward to seeing you again soon. You must be due another shopping expedition soon!
Regards
Debra

Always enjoy my waxing at the haven - Lyn is lovely and makes you feel very comfortable.

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Response from The Haven On The Loch

Hi. Really pleased you enjoy our waxing ( which is not always the most relaxing treatment)! Sure you really like the new Epiloderm waxing system that we've just bought in
too. Regards.
Debra

I always love my visits to the haven, today i got my waxing done with deborah. It was my 1st time using the new wax..it was amazing. So much quicker as the wax goes on in bigger sections. My legs are lookin great.

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Response from The Haven On The Loch

Really pleased you're happy with our new waxing system Sharon. We're also delighted with the results everyone's getting from it.
See you next month.
Debra

Service at the Haven is top class with friendly staff giving good advice and assistance where needed. Would highly recommend anyone to visit the Haven.

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Response from The Haven On The Loch

Kind words Stephen. Thank you.

Regards
Debra

Met Lauren today and had a lovely time trialling make up for my wedding. She did a great job blending and matching the bare minerals foundation perfectly to my skin tone. Thank you so much for a great morning.

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Response from The Haven On The Loch

Really pleased you were happy with your visit today. Looking forward to seeing you again and thank you for trusting us with such an important event as your wedding.

See you soon
Debra

Friendly, Professional & Relaxing

Jen Scott - 11th Jul 2016

I had a wonderful facial at The Haven, I enjoyed every minute! The staff were welcoming and friendly and made me feel at ease straight away! The therapist asked all the right questions and provided an amazing facial which left me relaxed and invigorated! I can highly recommend The Haven!

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Response from The Haven On The Loch

Hi Jen. Thanks for your comments. Highly recommend trying our new Environ facials on your next visit.
See you soon
Debra

A treat for the mind, body and soul

Becca - 10th Jul 2016

I have to admit I arrived at The Haven stressed out, inpatient and sceptical, having reluctantly agreed to go for an aromatherapy massage at the insistence of my husband. I was expecting a just-another-beauty-salon type of experience. I couldn't have been more wrong. My therapist Ailie was kind and patient as she asked me what I'd like to get out of my experience. She listened intently as I began to explain how stressed I currently was and she suggested a specific blend of oils to help lift my mood. I was taken aback when ailie asked about any existing medical issues I had as she expertly began to explain to me the types of oils she could and couldn't use based on what I'd told her. I clearly (wrongly!) misjudged the level of skill and training these men and women need to be able to do their jobs so efficiently. For the remainder of my treatment, ailie made me feel truly pampered and for that hour or so I really did feel a lot of my stresses and tensions ebb away as I enjoyed that much

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Response from The Haven On The Loch

Hi Becca. Thank you so much for your lovely review. We pride ourselves on exceptionally high standards and Ailie is extremely passionate about working with oils in particular. I will make sure she reads your comments.
Regards
Debra

Best salon I've ever been to

Steffi1990 - 10th Jul 2016

Got a massage by Lauren today. She was so polite, professional and informative about the service. Her massage was outstanding, best massage I've ever had. She was a credit to the salon. The room was perfect temperature and Lauren made sure to ask how comfy I was throughout and put me at ease straight away. The reception area and rooms are spotless and gorgeously decorated. And the staff are so accomodating with appointment too. Couldn't ask for more, highly recommend.

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Response from The Haven On The Loch

Those are lovely comments. Really pleased we have exceeded your expectations and look forward to doing so again in the future.

Regards
Debra

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