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Saks Hair Barnard Castle

2, Market Place, Barnard Castle, Durham, DL12 8ND

About us

Treat yourself, relax and enjoy a warm welcome from Simon Folkes and our team of stylists in our Barnard Castle hair salon. If you’re looking for a new look, come to us! Expertly educated, our stylists deliver superior hair, every time.

Read more...

Opening hours

Monday 10:00 - 17:00
Tuesday 10:00 - 17:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 17:30
Saturday 09:00 - 16:30
Sunday Closed

Reviews

4.85
308 verified reviews
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Thank you

Joanna Tait
27th Mar 2024
Stylist: Andrew
5.0
Appointment verified by SaloniQ Software

Excellent service as usual - much appreciated

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Response from Saks Hair Barnard Castle

Hi Joanna Tait,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had an excellent experience with us.

We appreciate your continuous support and we look forward to seeing you again soon! Thank you for choosing us and for being a valued member of our Saks Hair family.

Warmly,
The team at Saks Hair Barnard Castle

David

David Cowell
27th Mar 2024
Stylist: Andrew
5.0
Appointment verified by SaloniQ Software

Excellent haircut as always

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Response from Saks Hair Barnard Castle

Hi David,

Thank you for taking the time to leave us such a positive review! We are thrilled that you are happy with your haircut and that we were able to meet your expectations.

We look forward to welcoming you back to our salon for your future appointments.

Take care,
The team at Saks Hair Barnard Castle

Brilliant!

Hillary Harris
26th Mar 2024
Stylist: Andrew
5.0
Appointment verified by SaloniQ Software

As always a brilliant cut and colour from Andrew. I always love coming to the salon as apart from the service I get there is always such a friendly and welcoming atmosphere.

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Response from Saks Hair Barnard Castle

Hello Hillary,

Thank you so much for taking the time to write this lovely review! We're thrilled to hear that you had a great experience at our salon with Andrew. We strive to provide top-notch service and a warm, welcoming atmosphere to each of our clients.

We can't wait to see you again for your next cut and color!

Wishing you the best,

The team at Saks Hair Barnard Castle

Fabulous

Emma Martin
25th Mar 2024
Stylist: Andrew
5.0
Appointment verified by SaloniQ Software

Brilliant from start to finish from all of the team!

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Response from Saks Hair Barnard Castle

Hi Emma,

Thank you for leaving us such a lovely review. We are thrilled to hear that you had a brilliant experience with our team at Saks Hair.

We value our clients and their satisfaction is our top priority. We are grateful for your kind words and we hope to welcome you back to our salon soon.

Thank you again for your positive feedback.

Best regards,
The team at Saks Hair Barnard Castle

Amazing

Jess Bassett
25th Mar 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Amazing completely fixed my hair and amazing service!

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Response from Saks Hair Barnard Castle

Hi Jess Bassett,
Thank you for your lovely review! We're thrilled to hear that our team at Saks Hair Barnard Castle was able to completely fix your hair and provide you with amazing service.
Our goal is always to leave our clients feeling satisfied and fabulous.
Thank you for choosing our salon and we look forward to seeing you again soon!
Best regards,
The Team at Saks Hair Barnard Castle

Very happy

Mrs Sheri Wild
21st Mar 2024
Stylist: Sarah
5.0

Sarah is a brilliant cutter and stylist. Her knowledge and advice is really helpful too. My previous appointment was a complete change; shoulder-length hair to short “pixie style layer cut. Sarah did a super job and my hair for 1st time in ages was both easily manageable as well as adaptable to different styles. Today was a trim and finish. Another great job. Thank you Sarah.

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Response from Saks Hair Barnard Castle

Dear Mrs Sheri Wild,

Thank you so much for your kind review! We are thrilled to hear that you had a positive experience with Sarah during your recent appointments.

We are delighted to hear that you were pleased with your complete hair transformation and that you are enjoying your new shorter style. It's always our goal to ensure that our clients leave the salon feeling confident and happy with their hair.

We would like to thank you for choosing our salon and for your continued support. We look forward to seeing you again soon for your next trim and finish!

Best wishes,
The team at Saks Hair Barnard Castle

Monthly haircut

Nick Raper
20th Mar 2024
Stylist: Andrew
5.0

Excellent as usual

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Response from Saks Hair Barnard Castle

Hi Nick, thank you for your lovely review!
We are thrilled to hear that your experience at our salon is consistently excellent.
Your continuous support and satisfaction mean a lot to us.
Thank you for choosing us and we look forward to seeing you next month!

Best wishes.
from the team at Saks Hair Barnard Castle.

Great hairdresser

Jill Newcombe
18th Mar 2024
Stylist: Jess
5.0
Appointment verified by SaloniQ Software

Always does what you ask with excellent results.
Jess has cut my hair for the last nine years.

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Response from Saks Hair Barnard Castle

Dear Jill,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that Jess has consistently delivered excellent results for your hair over the last nine years.

We are grateful for your continued trust and support in our services.

Warmly,
The Saks Hair Team at Barnard Castle

Hair colour and cut, blow dry

Elizabeth Knott
14th Mar 2024
Stylist: Andrew
5.0
Appointment verified by SaloniQ Software

As ever a very relaxing, pleasant visit

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Response from Saks Hair Barnard Castle

Hi Elizabeth, thank you so much for taking the time to leave us a review!
We are delighted to hear that your visit was relaxing and pleasant. It means a lot to us that you continue to choose our salon for your hair care needs.
We hope to see you again soon!
Take care, the team at Saks Hair Barnard Castle

Fabulous salon

Sharon Louise Stokell
14th Mar 2024
Stylist: Andrew
5.0
Appointment verified by SaloniQ Software

Great first visit to Saks. My hair feels amazing and healthy. I felt Andrew listened to me and advised on best cut and options. Very happy.

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Response from Saks Hair Barnard Castle

Hi Sharon,

Thank you so much for your lovely feedback! We are thrilled to hear that you had a great first visit at our salon and that your hair feels amazing and healthy. It sounds like Andrew did a fantastic job listening to your needs and advising you on the best options.

We are always happy to hear that our clients are happy with their experience and we can't wait to see you again for your next visit. Thank you for choosing our salon and for giving us the opportunity to take care of your hair.

Take care!

The team at Saks Hair Barnard Castle

Six week visit

Julie Sedgewick
13th Mar 2024
Stylist: Simon
5.0
Appointment verified by SaloniQ Software

Lovely relaxing experience

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Response from Saks Hair Barnard Castle

Dear Julie,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a lovely and relaxing experience at our salon.

Your kind words are greatly appreciated and we are grateful for your feedback. We hope to see you again soon and continue providing you with exceptional services.

Best Regards,
The Team at Saks Hair Barnard Castle

Quality time for me

MG
12th Mar 2024
Stylist: Jess
5.0
Appointment verified by SaloniQ Software

I love my visits to Saks, it’s some of the only time I get for just me in my busy life. Jess and the team always make the experience a positive one and in the 30+ years altogether that I have visited Saks regularly, I have never had cause for complaint. Thank you 💕

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Response from Saks Hair Barnard Castle

Dear MG,

Thank you so much for taking the time to leave us such a lovely review. It means a lot to us to hear that you enjoy your visits to our salon and that we have been a positive part of your life for over 30 years. We are so glad that you always have a great experience with Jess and our team.

We appreciate your continued support and we look forward to seeing you again soon for some more of that much-needed "me time".

Take care,

The team at Saks Hair Barnard Castle

Fab as always!

Pippa Long
11th Mar 2024
Stylist: Ann-Elise
5.0
Appointment verified by SaloniQ Software

I’ve been getting my hair cut and styled by Lisie for a while now, and I always have an enjoyable experience! She’s really knowledgeable and always makes me feel comfortable.

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Response from Saks Hair Barnard Castle

Hi Pippa,
Thank you so much for taking the time to leave a lovely review about your experience with Lisie at our salon. We are pleased to hear that you have been receiving great haircuts and styling services from her.
We are thrilled to have Lisie on our team and we are glad to hear that her knowledge and expertise makes you feel comfortable during your visits.
We appreciate your continued support and we look forward to seeing you again soon at our salon.
Best wishes,
The Team at Saks Hair Barnard Castle

Hair cut

Elaine Warren
9th Mar 2024
Stylist: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Excellent.

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Response from Saks Hair Barnard Castle

Dear Elaine,

Thank you so much for taking the time to leave such a kind review. We are thrilled to hear that you had an excellent experience at our salon.

Thank you again for your kind words and for choosing our salon. We hope to see you again soon for another great experience.

Best regards,
The team at Saks Hair Barnard Castle

Always a treat

Jane Sammells
5th Mar 2024
Stylist: Jess
5.0
Appointment verified by SaloniQ Software

Always a lovely experience.

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Response from Saks Hair Barnard Castle

Hi Jane,
We are so happy to hear that you had a lovely experience at our salon.
Thank you for taking the time to share your positive feedback.

Thank you for choosing us and we look forward to seeing you again soon.

The team at Saks Hair Barnard Castle

Restyle

Tracey Day
5th Mar 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah was so lovely, discussed all options and did a wonderful job

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Response from Saks Hair Barnard Castle

Hi Tracey Day,

We are thrilled to hear that you had such a positive experience with Sarah at our salon.
It's great to know that Sarah was able to discuss all the options with you and do a wonderful job. Thank you for taking the time to share your feedback with us.

We look forward to seeing you again soon for your next hair appointment.

Best regards,
The Team at Saks Hair Barnard Castle

First time at SAKS

Fran Belli
1st Mar 2024
Stylist: Ann-Elise
5.0
Appointment verified by SaloniQ Software

This was my first time coming to SAKS, I was a really positive experience and Ann-Elise was really great and gave me exactly what I asked for. Will definitely recommend to friends/family and will be coming back.

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Response from Saks Hair Barnard Castle

Dear Fran Belli,

Thank you so much for taking the time to leave us a review. We are delighted to hear that your first experience at our salon was a positive one. We are so glad that Ann-Elise was able to give you exactly what you asked for.

We are thrilled that you will be recommending us to your friends and family. We look forward to welcoming you back to our salon in the future.

Warm regards,
The Team at Saks Hair Barnard Castle

First visit

Nicola Wigington
28th Feb 2024
Stylist: Ann-Elise
5.0
Appointment verified by SaloniQ Software

It was my first visit to this particular Saks salon today after recently moving to the area. The service was professional, attentive and friendly. I’m really pleased with my colour, cut and style. I’ll definitely be returning. It was so relaxing and such a treat.

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Response from Saks Hair Barnard Castle

Hi Nicola, we are so glad to hear that you had such a positive experience at our salon!
We are thrilled that you are pleased with your colour, cut, and style.
We are glad that you found your visit to be relaxing and a treat. Thank you for choosing to come to us for your hair needs, and we look forward to seeing you again soon!
Take care,
The team at Saks Hair Barnard Castle.

Barnard castle Sax

Walter McCandlish
28th Feb 2024
Stylist: Sarah
4.5

Great cut and great service thank you so much ! a stylist I can trust.

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Response from Saks Hair Barnard Castle

Hi Walter, thank you for leaving us such a lovely review!
We're glad to hear that you had a great experience with us and that you feel you can trust our stylists.
We appreciate your support and hope to see you again soon!

Warmly,
The team at Saks Hair Barnard Castle

If you want to feel great….

Joyce Franks
27th Feb 2024
Stylist: Andrew
5.0
Appointment verified by SaloniQ Software

From my experience if you have Andrew doing your hair you’ll leave feeling fabulous and not just about your hair, i had a great experience at this salin

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If you want to feel great….

Joyce Franks
27th Feb 2024
Stylist: Andrew
4.5
Appointment verified by SaloniQ Software

From my experience if you have Andrew doing your hair you’ll leave feeling fabulous and not just about your hair, i had a great experience at this salin

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Response from Saks Hair Barnard Castle

Dear Joyce,

Thank you for leaving such a kind review of your recent experience with us. We are so pleased to hear that you left our salon feeling fabulous, not only about your hair but also about your overall experience.

We are happy to hear that Andrew was able to meet your expectations and ensured that you had a great time at our salon.

We are grateful for your support and hope to see you again soon.

Best regards,
The team at Saks Hair Barnard Castle

You get what you pay for

Stoney
24th Feb 2024
Stylist: Jess
5.0
Appointment verified by SaloniQ Software

Excellent at cutting.
Initial chat was very good. She knew what I wanted and more than delivered.
Will return.

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Response from Saks Hair Barnard Castle

Hello,

Thank you so much for taking the time to leave us this lovely review! We are delighted to hear that you had an excellent experience at our salon. We are thrilled that you are happy with the result. We're also glad that the initial chat helped to understand your desired look.

Thank you for choosing us and for your support.

Warm regards,

The Team at Saks Hair Barnard Castle

Excellent

Jon Lock
24th Feb 2024
Stylist: Andrew
5.0
Appointment verified by SaloniQ Software

Pleasant atmosphere, great staff and great haircut!

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Response from Saks Hair Barnard Castle

Hi Jon,

Thank you so much for leaving us such a kind review! We're so happy to hear that you enjoyed your experience at our salon and that you were pleased with your haircut.

We truly appreciate your support and we look forward to seeing you again soon for your next hair appointment. Thank you for choosing our salon!

Warmly,
The team at Saks Hair Barnard Castle

Always Attentive

Sam Mccormack
23rd Feb 2024
Stylist: Jess
5.0
Appointment verified by SaloniQ Software

Jess always takes the time to talk through what you might want for your hair as well as giving advice about how to care for your hair, scalp and style too.

I love the cut she did. As my hair grows it always maintains its style thanks to the quality of her work.

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Response from Saks Hair Barnard Castle

Hi Sam,

Thanks for taking the time to leave such a lovely review! We are thrilled to hear that you had a positive experience with Jess at our salon.

We are so glad that you are happy with the cut she gave you and that it has maintained its style as your hair grows.

Your feedback means a lot to us and we can't wait to see you again at our salon for your next appointment.

Best regards,
The Team at Saks Hair Barnard Castle

Hair rescue needed

Lesley Aldrech
23rd Feb 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Went in to book an appointment and luckily Sarah was free. I’m very lazy with my curly hair and it was out of control. Sarah took time to discuss my lifestyle and provided the perfect cut that suited my curls and my way of life. Excellent service in a clean and well presented salon. Highly recommended

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Response from Saks Hair Barnard Castle

Hi Lesley,

Thank you for your lovely review! We're so glad to hear that you had a positive experience with Sarah at our salon. We're happy that Sarah was able to give you a cut that suits your curls and lifestyle.

Thank you for highly recommending us!
We look forward to seeing you at our salon again soon.

Best regards,

The team at Saks Hair Barnard Castle

Ace cut

Bertie Trevor
21st Feb 2024
Stylist: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Lovely customer service, very good with my 7yr old boy.

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Response from Saks Hair Barnard Castle

Hey Bertie!

Thanks for taking the time to leave us a review. We really appreciate it! We're so glad to hear that you had a great experience with our team. We hope that your 7-year-old boy had a great time at our salon.

Thanks again for the positive feedback. We can't wait to see you and your family again soon!

Take care,
The Saks Hair Barnard Castle Team

Fabulous as always !

Rima Chatterjee
16th Feb 2024
Stylist: Jess
5.0
Appointment verified by SaloniQ Software

Never disappoint! I always come out of there feeling wonderful!

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Response from Saks Hair Barnard Castle

Dear Rima,

Thank you so much for leaving us such a lovely review. We are thrilled to hear that you always leave our salon feeling wonderful.
We appreciate your continued support and loyalty to our salon. It means a lot to us that we have consistently met your expectations. Our team works hard to provide the best service possible and we are so grateful to have such kind and satisfied customers like you.

Thank you again for choosing our salon and for leaving us such a kind review. We can't wait to welcome you back for your next visit.

Best regards,

The team at Saks Hair Barnard Castle

Always great service

Gary Hosey
16th Feb 2024
Stylist: Jess
5.0
Appointment verified by SaloniQ Software

Simply the best!

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Response from Saks Hair Barnard Castle

Dear Gary,

Thank you so much for your kind words and for taking the time to leave a review.
We appreciate your support and we look forward to seeing you again soon.

Best regards,
The Saks Barnard Castle team

Haircut

Will Bartholomew
16th Feb 2024
Stylist: Jess
5.0
Appointment verified by SaloniQ Software

Jess has cut my hair for c.3 years and consistently does a great job. Jess is very personable and I wouldn’t hesitate to recommend her to anyone.

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Response from Saks Hair Barnard Castle

Hi Will,
Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that Jess has consistently done a great job cutting your hair over the past 3 years.

We truly appreciate your recommendation and look forward to welcoming you back to our salon.

Warmly,
The Team at Saks Hair Barnard Castle

Good cut

Karen
12th Feb 2024
Stylist: Sarah
4.5
Appointment verified by SaloniQ Software

Sarah cut my hair today and did a great job. She listened attentively to how I wanted it styled and did it exactly as I asked - I’ve had some bad experiences in the past at other salons where the hairdressers haven’t really listened and come out with a very different hair cut to want I envisaged - thank you Sarah. Great cut and great customer service

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Response from Saks Hair Barnard Castle

Hi Karen,

Thank you so much for taking the time to write this lovely review! We are thrilled to hear that Sarah provided you with a great haircut and attentive service. We pride ourselves on listening to our clients and ensuring they leave with the perfect style they envision.

We are grateful for your support and look forward to seeing you again at our salon.

Best regards,
The Saks Hair Barnard Castle team

Just perfect 🤩

Keely Clement
10th Feb 2024
Stylist: Jess
5.0
Appointment verified by SaloniQ Software

Jess really listens to what you want and helps make sure the style and shape suits your face. Ella washed my dye off and gave a lovely massage. My hair always looks and feels lovely after visiting the salon. All the staff are friendly offering drinks and conversation whilst you wait or during dying stages.

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Response from Saks Hair Barnard Castle

Dear Keely,

Thank you so much for your wonderful review!

We are thrilled to hear that Jess listened to your desires and provided you with a hairstyle that suits your face perfectly. So glad that you enjoyed Ella's massage as well.
We strive to make our clients feel comfortable and welcome, and it's great to hear that our friendly staff and conversations helped make your visit even more pleasant.

We appreciate your support and look forward to seeing you again at our salon.

Warmly,
The team at Saks Hair Barnard Castle

A good experience

Christine Richardson
7th Feb 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

I haven't been to Saks Barnard Castle before. I will go again because I had a great experience. Sarah cut my hair well and was gentle. I can't fault her customer service.

I felt relaxed and in good hands.

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Response from Saks Hair Barnard Castle

Hi Christine,

Thank you so much for visiting our salon and taking the time to leave us a review. We are delighted to hear that you had a great experience with us and that Sarah took good care of you and your hair.

We look forward to seeing you again soon at Saks Hair Barnard Castle!

Best wishes,

The team at Saks Hair Barnard Castle

Outstanding

Pat Doherty
7th Feb 2024
Stylist: Ann-Elise
4.5
Appointment verified by SaloniQ Software

An outstanding stylist and cutter, Ann-Elise cuts my difficult hair to perfection. She herself regards it as a challenge and she rises to it every time. An excellent hairdresser and colourist, I'm so lucky to have found her. Perfect strangers frequently comment on how well it is cut and coloured.

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Response from Saks Hair Barnard Castle

Hi Pat,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had such a positive experience with Ann-Elise at our salon.

We are glad that Ann-Elise was able to rise to the challenge of cutting and styling your difficult hair, and we are even happier to hear that you receive compliments from strangers on your cut and color. Our goal is for all our clients to leave our salon feeling confident and happy with their hair.

We truly appreciate your comments and we look forward to seeing you again for your next appointment.

Best regards,
The Saks Hair Barnard Castle team

Disappointed

Margret Lee
1st Feb 2024
3.5
Appointment verified by SaloniQ Software

I thought it was over priced and I am not satisfied with the colour.

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Response from Saks Hair Barnard Castle

Dear Margret,

Thanks for taking the time to leave us a review. We're sorry to hear that you were not completely satisfied with the cost and color of your visit with us.

We would love to discuss your concerns further and see if there is any way we can make it up to you. Our goal is for every client to leave feeling happy and confident with their hair.

Thank you again for your feedback and we hope to have the opportunity to make it right for you in the future.

Best regards,

The team at Saks Hair Barnard Castle

Great Visit

Sue Hovington
27th Jan 2024
Stylist: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Great visit as usual.

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Response from Saks Hair Barnard Castle

Hi Sue,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that your visit to our salon was great, as usual!
We look forward to seeing you again soon!

Best regards,
The team at Saks Hair Barnard Castle

Latest visit

Valerie Reynolds
27th Jan 2024
Stylist: Jess
5.0
Appointment verified by SaloniQ Software

My visits are always enjoyable. Jess has a very pleasing demeanour and excellent professional attitude. I love the style we have come up with

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Response from Saks Hair Barnard Castle

Dear Valerie,

Thank you so much for taking the time to leave us a review! We are delighted to hear that your visits to our salon have been enjoyable. Jess is a valued member of our team and we are glad to hear that her pleasing demeanour and professionalism have contributed to your positive experience.

We are thrilled that you love the style that you and Jess have come up with. Our team at Saks Hair Barnard Castle strives to create personalized and stylish looks for all our clients, so hearing that we have achieved this with you is wonderful.

We appreciate your support and we look forward to seeing you again soon for another enjoyable visit.

Best regards,
The team at Saks Hair Barnard Castle

Cut and finish

Jayne Worley
27th Jan 2024
Stylist: Ann-Elise
5.0
Appointment verified by SaloniQ Software

I was asked if I would like a drink as soon as I sat in the chair. Ann-Elise came over asked what I would like doing with my hair. Cut great as usual and curled beautifully

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Response from Saks Hair Barnard Castle

Dear Jayne,

Thank you so much for taking the time to write this lovely review! We are delighted to hear that you had a great experience with our stylist Ann-Elise. We are happy that you enjoyed your visit.

It's great to hear that you were pleased with your haircut and styling.

Thank you once again for choosing our salon, and we look forward to seeing you again soon!

Best regards,
The Saks Hair Barnard Castle Team

Excellent

Sue Hannam
20th Jan 2024
Stylist: Jess
5.0
Appointment verified by SaloniQ Software

I visited the salon for the first time and can say Jess was excellent
I am always worry going to the hairdresser's as I have such fine hair but Jess was amazing
Very pleased thank you

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Response from Saks Hair Barnard Castle

Hi Sue,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you enjoyed your first visit to our salon
We understand that having fine hair can be a concern, but we're glad to hear that Jess was able to put you at ease and give you a great experience. We appreciate your kind words and are happy to know that you left feeling pleased.

Thank you for choosing our salon and we look forward to seeing you again soon!

Take care,

The team at Saks Hair Barnard Castle.

Very Happy

Gill Baxter
20th Jan 2024
Stylist: Simon
5.0
Appointment verified by SaloniQ Software

Happy Atmosphere
Very attentive
Pleased with cut
Arrived not feeling too good left with a smile

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Response from Saks Hair Barnard Castle

Hi Gill,

Thank you so much for leaving us a lovely review! We are delighted to hear that you felt the atmosphere was happy and that you received attentive service during your visit.
We are very happy to hear that we were able to turn your day around and leave you with a smile on your face. Thank you for choosing our salon.

Warmly,
The Saks Hair Barnard Castle team

Great

Pauline Hutchinson
18th Jan 2024
Stylist: Andrew
5.0
Appointment verified by SaloniQ Software

Great

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Response from Saks Hair Barnard Castle

Hi Pauline,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon.

We appreciate your kind words and we are honored that you chose our salon for your hair needs. We hope to see you again soon for another great experience.

Warmly,
The Saks Hair Barnard Castle Team

A treat as always…

Richard Hindle
17th Jan 2024
Stylist: Simon
5.0
Appointment verified by SaloniQ Software

Always a great experience, … don’t change a thing, …perfect!!

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Response from Saks Hair Barnard Castle

Hi Richard,

Thanks for taking the time to leave us such a lovely review! We're thrilled to hear that you always have a great experience at our salon. It means a lot to us that you appreciate our services and that you don't want us to change a thing.

Our team at Saks Hair Barnard Castle take pride in providing the best experience for our clients, and it's feedback like yours that motivates us to keep doing what we do. We can't wait to see you again soon!

Warmly,

The team at Saks Hair Barnard Castle

A great experience

Hilary Harris
17th Jan 2024
Stylist: Andrew
5.0

Great colour and cut. The cut that Andrew does is always so good; my hair keeps its style perfectly from one cut to the next and it is so easy for me to manage. All the staff make the salon a friendly and comfortable place to visit.

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Response from Saks Hair Barnard Castle

Dear Hilary,

Thank you for your lovely review! We're thrilled to know that you had a great experience at our salon. We're also glad that you find our salon to be friendly and comfortable; creating a welcoming atmosphere for our clients is important to us.

Thank you for choosing our salon for your haircare needs. We look forward to seeing you again soon!

Best regards,

The team at Saks Hair Barnard Castle

Amazing as always!

Leanne Juler
13th Jan 2024
Stylist: Ann-Elise
5.0
Appointment verified by SaloniQ Software

I always feel pampered. Looked after. Considered. I love the staff and the salon and would never go to anyone else xxx

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Response from Saks Hair Barnard Castle

Hi Leanne,

Thank you so much for your lovely review. We are thrilled to hear that you always feel pampered and looked after during your visits with us. It means the world to our team that you love our salon and wouldn't go anywhere else. We truly appreciate your loyalty and support.

Best regards,
The team at Saks Hair Barnard Castle

A lovely treat

Samantha Tookey
11th Jan 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

I had a lovely relaxed time, Sarah cut and styled my hair beautifully and listened to my needs. Everything about my experience was lovely, it’s a lovely salon, I’ll make another appointment with Sarah soon

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Response from Saks Hair Barnard Castle

Hi Samantha,

Thank you for taking the time to leave us a review. We're glad to hear that you had a lovely and relaxed experience with us at our salon. It's great to know that Sarah was able to cut and style your hair to your liking and listened to your needs.

We appreciate your support and look forward to seeing you again for your next appointment with Sarah

Best regards,

The team at Saks Hair Barnard Castle

Love my hair appointments

Klara Whiley
9th Jan 2024
Stylist: Ann-Elise
5.0
Appointment verified by SaloniQ Software

Lovely relaxing, friendly hair appointment.

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Response from Saks Hair Barnard Castle

Hi Klara,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a lovely and relaxing experience during your recent hair appointment with us. We appreciate your positive feedback and hope to see you again soon. Take care!
Sincerely,
the team at Saks Hair Barnard Castle

Stylist

Jill Newcombe
8th Jan 2024
Stylist: Jess
5.0
Appointment verified by SaloniQ Software

Jess has cut my hair since 2014 and has always given me a perfect haircut.
She also cuts my daughter and granddaughter’s hair, she is that good.

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Response from Saks Hair Barnard Castle

Hi Jill,

Thank you so much for leaving us such a kind review! We are thrilled to hear that Jess has been your go-to stylist since 2014! We appreciate your loyalty and trust in our salon.

It's wonderful to know that Jess also takes care of your daughter and granddaughter's hair and has earned their trust as well.

We look forward to seeing you all again soon and providing you with more great haircuts!

Best Regards,
The Saks Hair Barnard Castle team

Excellent!

Judith Toland
8th Jan 2024
Stylist: Sarah
4.0
Appointment verified by SaloniQ Software

Excellent

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Response from Saks Hair Barnard Castle

Dear Judith,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had an excellent experience at our salon.

On behalf of the entire team at Saks Hair Barnard Castle, we sincerely appreciate your kind words. Your satisfaction means everything to us, and we are always here to help you look and feel your best. We look forward to seeing you again soon!

Best regards,

The Saks Hair Barnard Castle Team

Excellent

Diane Farrell
8th Jan 2024
Stylist: Jess
5.0
Appointment verified by SaloniQ Software

Excellent cut and experience as always

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Response from Saks Hair Barnard Castle

Dear Diane,

Thank you so much for your lovely review! We are very happy to hear that you had an excellent experience with us.

We look forward to seeing you at the salon again soon. If there is anything else we can do to make your visit even better, please do not hesitate to let us know.

Have a wonderful day!

Sincerely,
The Team at Saks Hair Barnard Castle

Always the best

Emily Kelly
6th Jan 2024
Stylist: Ann-Elise
5.0
Appointment verified by SaloniQ Software

I have been with Ann-Elise for about 3 years now, and I am forever changing my mind on what I want. She always delivers and I leave loving my hair every single time.

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Response from Saks Hair Barnard Castle

Hi Emily,
We are so happy to hear that you have been a loyal customer for the past 3 years and that Ann-Elise has been able to continually deliver on your changing hairstyle preferences. We are glad to know that you always leave our salon with hair that you love. Thank you for taking the time to leave us such a positive review. We look forward to seeing you during your next visit to our salon.

Thankyou,
The Saks Hair Barnard Castle Team

Exceptional staff

Anonymous
5th Jan 2024
Stylist: Jess
5.0

As usual Jess was exceptional at understanding my requirements and coming up with a colour and cut to meet them - thank you!

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Response from Saks Hair Barnard Castle

Hey there,

Thank you so much for taking the time to leave a review for our salon!
We're delighted to hear that Jess once again did a fantastic job in understanding your needs and creating a perfect color and cut for you.
We truly appreciate your continued support and can't thank you enough for choosing us.

The team at Saks Hair Barnard Castle