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Finishing Touch

3.40
57 Medomsley Rd, Consett, Durham, DH8 5HQ

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3.40
1 verified reviews
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Nice but overpriced

A N Other
2nd Jan 2018
3.5

The girls are lovely and bend over backwards, it doesn’t matter who you see they are all professional and friendly. I do think it has gone downhill since 5/10 Year’s ago when it really was like going to a 5 star spa treatment to have a massage and manicure. Now it is double the price for waxing and nails and no better than other good salons. I have been a regular for years at this salon and couldn’t believe it when I went for an eyebrow wax and eyelash tint somewhere else - the saving was astonishing. I also had a massage and put my head through the hole to see a used half of a cotton bud on the floor and greasy marks on the arm rest (this would never have happened a few years ago). The massage oil was bog standard, no nice aromatherapy oils and no scented candles or mood lighting, all a bit flat.
My opinion is that the pricing is to put people off these cheaper treatments and to focus on the higher priced laser, 3D sculpting and fillers etc. The high price does not cover medical liability insurance and this will come at a cost when one of the clients comes to harm and sues. My advice to Susan is to do your market research and stop putting all of your eggs in one basket and focus on the holistic treatments and the feeling that you used to get when walking into a luxury spa, meanwhile my advice to clients is shop around.
Stayed anonymous as don’t want to identify the lovely girl that did my massage - not her fault.

Service
Value
Result
Cleanliness
Atmosphere