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I cannot even begin to explain how embarrassed I was yesterday 7/9/21 when visiting Marie Claire in Hull.I called in my lunch hour to cancel my granddaughter appointment for 11/9/21 and to confirm my own for the same day.Ami the salon manager along with 2 other employees were present.Ami asked me not to speak to her as she was actually on holiday? But iinterrupted the young lady who served me.by telling me I was booked for a cut and colour on the said date.I politely pointed out that it was just a cut and that it had only been under 4 weeks since my last colour.on 13/8/21 .In not so many words she called me a liar and that in her words I quote You need to be more on the ball with your appointments!!!!! Maybe she could have taken me to a quiet corner instead of humiliaty in front of her other employees? This said I cannot fault Bianca the stylist who I have visited for many years and regret this loss 😕
I found Marie Clare 4 years ago and wouldn't ever go anywhere else. I have had all the stylist cut and colour my hair and they are all amazing! I love that the products they use are exclusive to them and are vegan and eco friendly too. The salon is absolutely beautiful and I don't think I've ever had less than a 5* service.
Had a previous bad experience with lashes (not with Marie Claire Salon) so i was very nervous in the chair. This was a totally different experience, so no glue fumes in eyes. However I did not feel as if the girl listened to what I wanted and made me feel a bit silly and rushed when I was trying to explain (maybe a diagram might have helped) the glue did slightly stick my lashes together and the girlthen made an excuse to walk off. Not impressed and won't be going back.
Many thanks to the wonderful Abbie. My hair is fab, both colour and cut. Thanks to Sophie too, my nails are absolutely gorgeous and always so meticulous. It's such a pleasure to go to the salon as the whole team make me feel special. It's such a unique experience to be listened to and come out with what you ask for-even if you're not sure what you want! Could never think of going anywhere else. Thank you guys, you're all amazing X
I had my hair cut with Natalie today and she was amazing I showed her the styles I like and she was honest and told me what would suit me. Through out my cut she and I didn't stop talking. I felt relaxed and happy. At the end my hair looked like the picture best cut yet!!! Deffiantly will return and Natalie will be my hair Dresser for life.
I really love going to Marie Clare, unfortunately this time when I had my hair coloured the ends have come out a bit purple, which isn't what I wanted so isn't ideal, but she said it should wash out within 3 washes and if not to get back In touch, so then whole situation was handled very well! Great service, it's such a treat going to Marie Clare! Highly recommend!
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