I am disappointed that no one contacted me prior to my appointment to check if it would be ok for the trainee to be looking after me instead of the hairdresser I had originally booked in with.
I tought it would not be fair to make her feel awkward so I let her look after me but the service was not as detailed as before. No offer of a drink on arrival, no offer of the usual massage, I had to explain which products to use, no one checked my roots had been well covered before I left and I believe I still paid the same price as of a fully qualified hairdresser i.e£40.
The trainee did a good job but I would have liked to be informed that my hairdresser could not see me and be given the options to rebook or to have the trainee.
Now I'm not gonna lie I have alot of hair it's incredibly thick and long. I've been to many hairdressers over the year and you can see it in there eyes it's going to be and arm ache to deal with. Im also useless at going to the hairdressers so it's always a real mess when I get there. But the lovely hairdressers at Butterfly room hair design tackle my main with smile and do a stunning job she even curled it for me at the end leaving my hair comparable to that of a princess'. I love it been swishing it back and forth all afternoon :) thank you so much xx