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Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Choosing a new hair and beauty salon can be as daunting as choosing a new hair style! Here at Serenity in the heart of the Hastings Old Town we offer a warm and relaxed atmosphere with a professional team that are dedicated to ensure each and every client leaves fully satisfied and looking forward to their next visit, whether its they're first or hundredth. We are home to your entire hair and beauty needs. So whether you are treating yourself or a loved one you are sure to find the perfect treatment when you pay us a visit. We are all highly experienced and fully qualified stylists and beauty therapists who offer a professional, creative service and will listen and advise you either on a hair style, beauty treatment or a tanning session. Our team focuses on keeping customers looking good by knowing the latest trends, innovative treatments and experiences and using the best of our wide range of products. Our journey here at Serenity started when Julie Young (salon owner) decided to open her first salon business after being a hairdresser since the age of 16. Years down the line we have exceeded many of our salons ambitions by tripling our clientele, expanding our premises and winning ‘Salon of the Year’ three times throughout our years of business. Julie excels at making sure each and every member of her team shows professionalism to the highest of standards with excellent knowledge in their specialist area. Julie breathes a continued passion into thriving business with a loyal team and great customers.
• Free wifi
• Complimentary fringe maintenance
• Gift vouchers available
• Complimentary head massage with all hair washes
• Upto 20% student discount on all hair and beauty treatments with selected stylists and beauticians
• Complimentary refreshments
• With all pedicures we offer a complimentary massage on our Spa recliner chairs
• Home care advice available with every service/treatment
• Complimentary colour and cutting consultations

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 00:00 - 00:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.92
2,119 verified reviews
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Elemis Biotec

Hyacynth Peddar
16th Mar 2024
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Awww what can I say!!
Always a wonderful session.
To appreciate, it has to be an hour,
Ellinor is the perfect therapist she takes time to ask how your health has been and what your requirements are.
I’m so happy to know Ellinor is still there yeah!!

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Response from Serenity Hair & Beauty Rooms

Dear Hyacynth,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you had a wonderful session with our therapist, Ellinor. She truly cares about her clients and always goes above and beyond to ensure that they feel comfortable and heard.

We're glad to know that you appreciate the time she takes to ask about your health and requirements. It is important to us that our clients feel taken care of and receive the best possible service.

We're happy to inform you that Ellinor is still a part of our team and will continue to provide exceptional treatments for our clients. We hope to see you again soon at Serenity.

Best Regards,
The Team at Serenity Hair & Beauty Rooms

Cut blow dry

Pat Williams
14th Mar 2024
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Brilliant cut as usual

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Response from Serenity Hair & Beauty Rooms

Hi Pat,

Thank you for taking the time to leave us such a lovely review! We're glad to hear that you had another brilliant cut with us. We always strive to provide our clients with the best hair and beauty services.

We hope to see you again soon at Serenity for your next appointment. Until then, have a great day!

Best wishes,
The team at Serenity Hair & Beauty Rooms

Highly recommended!

Lucy Carter
14th Mar 2024
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor was so friendly, calm and professional, totally put me at ease throughout my wax (especially with it being a Brazilian so quite intimate!), I would 100% recommend her and will be returning! Great therapist, thank you!

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Response from Serenity Hair & Beauty Rooms

Hi Lucy,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a positive experience at our salon and that Ellinor made you feel comfortable during your Brazilian wax. We pride ourselves on providing a professional and calming environment for all our clients, so it's great to know that we were able to put you at ease. We truly appreciate your recommendation and look forward to welcoming you back in the future.

Best regards,

The team at Serenity Hair & Beauty Rooms

Beautiful work

Sharon demmon
12th Mar 2024
Stylist: Michael
5.0

Perfect result as always! Michael is wonderful.! 😊

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Response from Serenity Hair & Beauty Rooms

Dear Sharon,

Thank you for your lovely review and compliments about our team member, Michael! We are thrilled to hear that he provided you with a perfect result once again. 😊

Here at Serenity Hair & Beauty Rooms, our top priority is ensuring our clients leave feeling happy and satisfied with their experience. We are lucky to have talented and dedicated members like Michael on our team who go above and beyond for our customers.

We appreciate you taking the time to share your positive experience with us and we hope to see you again soon.

Warmly,
The team at Serenity Hair & Beauty Rooms

Hairdo

Nora Maunsell
11th Mar 2024
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

As my usual stylist was Ill, Michael did my hair. He listened to what I wanted and I was pleased with the outcome. Beth washed my hair and gave me an excellent head massage.

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Response from Serenity Hair & Beauty Rooms

Hi Nora, thank you so much for your lovely review! It was a pleasure having you at our salon and we're glad to hear that Michael and Beth gave you a positive experience. Our team always strives to provide excellent service and we're happy to hear that you were pleased with the outcome of your hair. We hope you will consider coming back in the future, and don't hesitate to let us know if there's anything else we can do for you. All the best from the team at Serenity Hair & Beauty Rooms.

A+

Sylvia Baker
9th Mar 2024
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

I had been on a hair journey that had left me unhappy. Today Abbie has helped me like my hair again. She knew exactly what I needed and I am so grateful for todays 1st of many appointments and feel Abbie has all the technical skills to get me to my vision 🤩 Thank you Abbie A+

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Response from Serenity Hair & Beauty Rooms

Hi Sylvia,

Thank you so much for taking the time to share your positive experience with us at Serenity Hair & Beauty Rooms. We are thrilled to hear that Abbie was able to help you on your hair journey and bring back your confidence. We pride ourselves on providing top-notch service and we are happy that Abbie was able to showcase her technical skills and exceed your expectations.

We look forward to seeing you again for your future appointments and helping you achieve your hair goals. Thank you for choosing us and for trusting Abbie with your hair. We appreciate your support and we will make sure to pass your kind words along to her.

All the best,
The Serenity Hair & Beauty Rooms team.

Cut and blow dry

Kerrie Robinson
5th Mar 2024
Stylist: Daniel
5.0
Appointment verified by SaloniQ Software

So pleased with my cut/blow dry today. Daniel is a true professional. Fantastic appointment from start to finish.

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Cut&blow Dry

Sheila Nixon
5th Mar 2024
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Perfect as always cheers

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Response from Serenity Hair & Beauty Rooms

Hi Sheila,

We are so happy to hear that you had a perfect experience with us! Thank you for taking the time to leave us such a lovely review. Your kind words mean a lot to our team at Serenity Hair & Beauty Rooms.

We always strive to provide our clients with the best service possible. We are glad to hear that this was reflected in your visit. We hope to see you again soon!

Best wishes from the team at Serenity Hair & Beauty Rooms.

2nd visit

Paula Cross
4th Mar 2024
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

Lovely 2nd visit to the salon. Lia did a great job exactly what I wanted with my cut and colour

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Response from Serenity Hair & Beauty Rooms

Hi Paula,

Thank you for taking the time to leave us a review! We're so happy to hear that you had a lovely experience during your second visit to our salon. We're glad that Lia was able to give you the cut and color that you wanted, she always does a fantastic job.

If there is anything else we can do to make your visits even better, please don't hesitate to let us know. Our team at Serenity Hair & Beauty Rooms always strives to ensure our clients leave feeling satisfied and beautiful.

Thanks again for choosing our salon. We look forward to welcoming you back for your next visit.

Best,
The team at Serenity Hair & Beauty Rooms

Happy customer

Paula Cross
4th Mar 2024
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

Lovely to see Lia again for my 2nd visit. Cut and colour exactly what I wanted

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Response from Serenity Hair & Beauty Rooms

Hi Paula, thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience during your second visit with Lia. Our team at Serenity Hair & Beauty Rooms strives to provide our customers with exactly what they want, so we're happy to know that we were able to do just that for you. We can't wait to have you back for your next visit with us! Have a wonderful day!
- The team at Serenity Hair & Beauty Rooms

Mrs

JJoan Pearce
4th Mar 2024
Stylist: Kim
5.0

She is perfect. At all the beauty treatments. My nails look lovely and today I had some waxing. She is so caring And thoughtful. Thank you Kim xx

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Response from Serenity Hair & Beauty Rooms

Dear Joan,

Thank you so much for taking the time to leave us a review! We're so glad to hear that you had a great experience at our salon and that you were pleased with your treatments by our team member, Kim. Our goal is to make sure that all our clients feel cared for and leave feeling refreshed and beautiful.

We take pride in offering a variety of high-quality beauty services, including nail treatments and waxing, and we're happy to hear that you were happy with the results. Your kind words will certainly be passed along to Kim, and we hope to see you again soon at Serenity Hair & Beauty Rooms.

Warmest regards,
Team at Serenity Hair & Beauty Rooms

Eyebrow tint

Sue Swaffer
27th Feb 2024
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Always a pleasure to see have my evebrows done by Ellinor, she is so friendly and very professional!

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Response from Serenity Hair & Beauty Rooms

Hi Sue,

Thank you for taking the time to leave us a review. We are so glad to hear that you had a great experience with Ellinor while getting your eyebrows done. She truly is a powerful combination of friendly and professional, and we are lucky to have her on our team.

We will be sure to pass along your kind words to Ellinor. She will be thrilled to hear that you appreciated her service. We hope to see you for your next visit and provide you with the same level of excellent service.

Thank you again for your support. Have a wonderful day!

Best,
The Team at Serenity Hair & Beauty Rooms

More than a trim

Rachel
26th Feb 2024
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Came in for a trim and got a restyle that I love! Thanks Abbie

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Response from Serenity Hair & Beauty Rooms

Hi Rachel,

Thanks for taking the time to leave us a review. We are so glad to hear that you love your new restyle by Abbie! Our team at Serenity Hair & Beauty Rooms always strives to give our clients their desired look, and we are happy that Abbie was able to deliver that for you.

We hope to see you again soon at our salon and are excited to hear about your experience with us. If there is anything else we can assist you with, please do not hesitate to let us know. Thank you again for choosing us for your hair needs.

Best regards,
The team at Serenity Hair & Beauty Rooms

Lovely blow dry today

Jo Pavitt
23rd Feb 2024
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

Lovely blow dry today provided by Lia. My hair always looks & feels very good afterwards.

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Response from Serenity Hair & Beauty Rooms

Hi Jo,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a lovely blow dry with Lia at our salon.

It's wonderful to know that your hair always looks and feels great after visiting us. Our team at Serenity Hair & Beauty Rooms takes pride in providing top-quality services to all of our clients.

We look forward to seeing you again soon for your next appointment. Take care!

Best,
The team at Serenity Hair & Beauty Rooms

Fantastic

Louisa Crosby
23rd Feb 2024
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

I always enjoy coming to see Ellinor, she’s a really lovely person and is extremely quick which is a quality I appreciate when having a wax!

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Response from Serenity Hair & Beauty Rooms

Dear Louisa,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had a positive experience with our team member, Ellinor. She is truly a gem and we are lucky to have her as part of our team.

We're glad to know that you appreciate her quick and efficient service, especially during waxing appointments. Her gentle and friendly demeanor definitely adds to the overall experience.

We can't wait to see you back at the salon and we'll make sure to pass on your kind words to Ellinor. Take care and have a wonderful day!

Warmly,
The team at Serenity Hair & Beauty Rooms

Highly recommend

Melissa Manley-Clark
19th Feb 2024
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

I’ve been seeing Elinor for my waxing for some time now. She is lovely always friendly and very thorough and puts you at ease when it comes to the more intimate areas. I would highly recommend her 🙂

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Response from Serenity Hair & Beauty Rooms

Hi Melissa Manley-Clark,

Thank you for taking the time to share your experience with Elinor at our salon. We are thrilled to hear that you have been consistently satisfied with her service for your waxing needs. We appreciate your kind words about Ellinor's friendly and thorough approach. We are grateful for your recommendation as well.

We are glad to have Ellinor as part of our team and we will make sure to pass on your kind words to her. We look forward to seeing you soon at Serenity Hair & Beauty Rooms for your future appointments.

Warmly,
The team at Serenity Hair & Beauty Rooms

Loving my new look!

Alastair Fairley
17th Feb 2024
Stylist: Mark
5.0
Appointment verified by SaloniQ Software

Reached that tricky time for a bloke with greying hair and not wanting to try to look younger by dyeing it dark. Mark helped me so much with testing my hair to see if it might take going platinum. Happy it would, booked in for a great hair cut followed by the treatment to transform my look into an arty creative white blond which is exactly what I wanted. He explains everything so well about what he’s doing and I’m delighted with the results. It’s a new me!

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Response from Serenity Hair & Beauty Rooms

Hi Alastair,

Thank you for taking the time to leave us such a kind review. We are so glad that Mark was able to help you achieve your desired look without compromising on your natural hair. We strive to provide a comfortable and informative experience for all our clients, so your positive feedback means a lot to us.

We are thrilled to have been a part of your transformation into an arty creative white blond, and we are delighted that you are happy with the results. It's always a pleasure to see our clients leave our salon feeling like a new version of themselves.

We appreciate your support and hope to see you again soon.

Best,
The team at Serenity Hair & Beauty Rooms

Another great haircut, and all round relaxing experience

Jane Lawson
17th Feb 2024
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

I just had my first haircut with Abbie , and I’m so pleased with it. She did quite a restyle on my very long hair, , and came up with some very helpful suggestions, as I wasn’t quite sure what I wanted done.
It looks great, and it was such a pleasure to spend time in her company.
I have had several haircuts at Serenity.. twice with Ashleigh, once with Lea, and now once with Abbie. I always asked for the same stylist that I had last time, but that person wasn’t available so I try someone new. I would not hesitate to recommend any of them and would definitely go back and have my haircut by any of them.
Serenity is such a relaxing place to be, and the young woman who washed my hair (I’m sorry I forget get her name) also really nice and knowledgable – I asked her quite a few questions about hair and products.
Highly recommended to visit this salon.

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Response from Serenity Hair & Beauty Rooms

Dear Jane Lawson,

Thank you for taking the time to leave a lovely review. We are so glad to hear that you had a great experience with Abbie during your recent visit to our salon. It's great to know that she was able to give you a restyle and make helpful suggestions for your hair. We strive to make every client's visit special and we're happy to hear that Abbie did just that with you.

We also appreciate your kind words about the rest of our team, including Ashleigh, Lia, and our lovely hair-washer Rachel. It means a lot to us that you trust our stylists and enjoy your time in our salon. We aim to create a relaxing and enjoyable atmosphere for all our clients.

Thank you for recommending our salon and we look forward to seeing you again for your next haircut.

Best,
The team at Serenity Hair & Beauty Rooms.

Wonderful Michael

Stephen Bartlett
16th Feb 2024
Stylist: Michael
4.5
Appointment verified by SaloniQ Software

Michael’s simply a great professional who I recommend to everyone!

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Response from Serenity Hair & Beauty Rooms

Hi Stephen,

Thank you so much for recommending Michael! We appreciate your kind words and are glad to hear that you had a positive experience with him. We strive to provide excellent services to all of our clients and it's always wonderful to hear when it's noticed and appreciated.
We hope to see you again soon!
Best regards,
The team at Serenity Hair & Beauty Rooms

5 star excellent service

Georgia Pankhurst
16th Feb 2024
Stylist: Daniel
5.0
Appointment verified by SaloniQ Software

I recently had my hair done by Daniel. He was very friendly, charming and clearly knowledgeable. I highly recommend him to anyone looking for a new stylist!
He took the time to look at my hair and listen thoroughly to what I was looking for, using his expertise and experience to make a couple of helpful suggestions too. I was very happy with my hair cut and it looks even better than I imagined it would. Thank you so much! I will definitely be back.

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Response from Serenity Hair & Beauty Rooms

Hi Georgia,

Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you were happy with your hair done by Daniel. He is truly a talented stylist and we are lucky to have him as part of our team.

We appreciate you pointing out his friendly and knowledgeable demeanor, as well as his helpful suggestions. Our team takes great pride in listening to our clients' needs and using our expertise to provide the best results.

We are thrilled that your hair turned out even better than you imagined it would. It is always our goal to exceed expectations and we are happy to hear we did just that. We look forward to welcoming you back to our salon in the future.

Best,
The Team at Serenity Hair & Beauty Rooms

Really wonderful

Zohar Bahir
15th Feb 2024
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Superb file & paint from Ellinor. 12/10 ! I’m always So pleased with the results.

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Response from Serenity Hair & Beauty Rooms

Dear Zohar, we are delighted to hear that you had a superb experience with Ellinor at our salon. We pride ourselves on providing top-notch services and it brings us great joy to know that you are always pleased with the results. Thank you for taking the time to share your positive feedback with us. We look forward to seeing you again soon! Take care.

Best wishes from the team at Serenity Hair & Beauty Rooms.

Serenity experience

Sarah
12th Feb 2024
Stylist: Daniel
5.0

I have been going to Serenity for a while now and the service is always very good. This time Daniel did my hair and I am always nervous when someone else does my hair, as I have been with Vicky for a long time, but Daniel was great, he was friendly and chatty, he has a passion for what he does. I felt made at ease straight away. Daniel knew exactly how I wanted my hair cut and he delivered. Thank you Daniel and thank you to team Serenity.

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Response from Serenity Hair & Beauty Rooms

Dear Sarah,

Thank you so much for taking the time to share your experience at our salon. We are so glad that you have been a loyal customer and that you continue to enjoy our services.

We are thrilled to hear that Daniel took excellent care of you during your visit. It means a lot to us that you felt at ease and that he was able to deliver exactly what you wanted for your hair. We will be sure to pass along your kind words to him.

Thank you for being a part of our Serenity family and we look forward to seeing you again soon!

Warmly,
The team at Serenity Hair & Beauty Rooms

Love love it!

Jenny Perrault
12th Feb 2024
Stylist: Daniel
5.0
Appointment verified by SaloniQ Software

Had my first appointment with Daniel who was just brilliant. I asked for suggestions for a new style as stuck in a rut, and loved his ideas and suggestions, He understood what I wanted and came away rocking a fabulous new style which I adore! Highly recommend Daniel, thank you!😁

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Response from Serenity Hair & Beauty Rooms

Hi Jenny,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Daniel during your first appointment with us. We are glad that he was able to give you some great suggestions and that you love your new style. That's what we strive for at our salon - to help our customers break out of their hair rut and feel fabulous!

We appreciate your recommendation and we will be sure to pass on your kind words to Daniel. We hope to see you again soon and help you maintain your fabulous new look.

Best,
The team at Serenity Hair & Beauty Rooms

Lovely haircut

Alice
12th Feb 2024
Stylist: Daniel
5.0

Loved the cut, Daniel was brilliant. Thank you.

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Response from Serenity Hair & Beauty Rooms

Dear Alice,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you loved your cut and that Daniel did such a brilliant job. We will be sure to pass on your kind words to him.

We strive to provide the best services for our clients and we are happy to know that we have succeeded in making you happy. We hope to have the pleasure of welcoming you back soon for another amazing experience.

Best wishes from the team at Serenity Hair & Beauty Rooms.

Hair cut

Karen Roskell
10th Feb 2024
Stylist: Lia
4.0
Appointment verified by SaloniQ Software

Very happy with my cut, and with Lia.

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Response from Serenity Hair & Beauty Rooms

Dear Karen,

Thank you so much for taking the time to share your experience at our salon with us! We are thrilled to hear that you are happy with your haircut and with Lia, our talented stylist. We will make sure to pass along your compliments to her.

We are dedicated to providing our clients with the best possible service and it is always encouraging to hear positive feedback. Thank you for choosing our salon for your hair needs and we look forward to seeing you again soon!

Warm regards,

The team at Serenity Hair & Beauty Rooms

Excellent service

Michelle Finch
10th Feb 2024
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Very polite, friendly and excellent job done very attentive would highly recommend

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Response from Serenity Hair & Beauty Rooms

Hi Michelle,

Thank you for taking the time to leave us a review. We are so happy to hear that you had a pleasant experience at our salon. Our team always strives to provide a welcoming and friendly atmosphere for our clients, and we are glad that it reflected in your visit.

It's wonderful to hear that you were satisfied with the service and attention given during your appointment. We truly appreciate your recommendation and hope to see you again soon.

Best regards,

The Team at Serenity Hair & Beauty Rooms

Beautiful haircut, lovely salon visit

Pen Wilcock
10th Feb 2024
Stylist: Daniel
5.0
Appointment verified by SaloniQ Software

I have had such a happy day. I've been ill for 2 years, hardly going out anywhere, but have begun to get gradually better and finally up to making a hairdresser appointment. I still get very tired, and managing my long hair felt like one extra burden I didn't need; so I made an appointment with Daniel to have it cut short. It was all just lovely. He was so gentle and kind as well as being a BRILLIANT hairdresser. He restyled my hair into the most fab and groovy pixie cut, and I absolutely love it. Not only that but everybody at that salon is so lovely, it has such a peaceful energy, a really happy vibe. Serenity by name and nature. Thank you so much Daniel and all the team. xx

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Response from Serenity Hair & Beauty Rooms

Dear Pen,

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you had a happy and pleasant experience at our salon. It brings us joy to see our clients feeling confident and satisfied with their new hairstyle.

We are thrilled that you entrusted Daniel with your hair and we are glad to hear that he did an amazing job. We pride ourselves on providing high-quality services in a peaceful and welcoming environment, and we are glad to hear that you felt that energy during your visit.

We hope that your new pixie cut is easy to maintain and that it has lifted some of the burden off your shoulders. It's our pleasure to have you as a client, and we can't wait to see you again. Thank you for choosing our salon.

Warmly,

The team at Serenity Hair & Beauty Rooms

My hair has been transformed & I feel great!

Asha
10th Feb 2024
Stylist: Daniel
5.0
Appointment verified by SaloniQ Software

I had an appointment with Daniel who started at the salon just a couple weeks ago, and wow! You can tell he is really passionate about what he does. I discussed my idea’s for a new style and he took it up a notch - he was honest and advised the best thing for me and my hair/face shape and took such good care of me. Such a great energy & a breath of fresh air; a really lovely person. Everyone I bumped into afterwards commented on how wonderful my hair looked and I had a pep in my step for the rest of my day. Thank you so much Daniel, from me and my zchuh’d hair!

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Response from Serenity Hair & Beauty Rooms

Dear Asha,

Thank you for sharing your lovely review with us. We are so glad to hear that you had a wonderful experience with Daniel. We take great pride in having passionate and talented stylists like him in our team.

We are happy to hear that Daniel was able to take your ideas and elevate them to a whole new level. His honesty and advice on the best style for you and your hair/face shape shows his dedication to providing top-notch service to our clients. We are thrilled that you left our salon with a pep in your step and received compliments on your hair throughout the day.

Thank you for choosing us for your hair and beauty needs. We look forward to seeing you again soon.

Best,
Serenity Hair & Beauty Rooms team

Wonderful …

Christine Shephard
9th Feb 2024
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

What a lovely way to end the week … a masssge from Elinor. Neck pain eased, shoulders feeling less tight and I feel more relaxed. Thank you

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Response from Serenity Hair & Beauty Rooms

Hello Christine,

Thank you for taking the time to leave such a kind review of your massage experience with Ellinor. We are delighted to hear that the treatment was able to ease your neck pain and loosen your shoulder muscles, leaving you feeling more relaxed. Your positive feedback means a lot to us and we are so happy to have been able to contribute to your wellbeing.

We look forward to welcoming you back to our salon for another rejuvenating experience in the future.

Best,
The Team at Serenity Hair & Beauty Rooms

Excellent

Lucy Fyrett
6th Feb 2024
Stylist: Daniel
5.0
Appointment verified by SaloniQ Software

So today the lovely Daniel gave my hair a much needed makeover. I am beyond happy with the results. He made me feel very comfortable and really looked after me as did the others members of staff. I would highly recommend and will definitely go back in the future.

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Response from Serenity Hair & Beauty Rooms

Dear Lucy,
We are so thrilled to read your lovely review about Daniel's services at our salon. We are glad to hear that he gave you a much-needed makeover and that you are beyond happy with the results. It's our goal to make our clients feel comfortable and well taken care of, and we are delighted to hear that our team did just that.
We really appreciate your recommendation and are looking forward to welcoming you back in the future. Thank you for choosing our salon for your hair and beauty needs.
Best regards,
The team at Serenity Hair & Beauty Rooms

Can't wait to come back

Lucy Fox
6th Feb 2024
Stylist: Daniel
5.0
Appointment verified by SaloniQ Software

From consultation to the end result I felt looked after and well informed.
My hair was in a dire state however Daniel achieved beyond what I thought was possible. The attention to detail, conversation, everything was perfect.
Thank you so much!

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Response from Serenity Hair & Beauty Rooms

Hi Lucy,

Thank you so much for taking the time to leave us such positive feedback! We are thrilled to hear that you had a great experience at our salon. Learning that our team was able to make you feel informed and well taken care of from start to finish brings us great joy.

We are especially glad to hear that Daniel was able to exceed your expectations and achieve a result that you thought was not possible for your hair. Our team takes great pride in paying attention to detail and creating an enjoyable conversation for our clients. We are happy to have met your standards and provided a perfect experience for you.

Thank you again for your kind words and for choosing our salon. We hope to have the opportunity to pamper you again soon!

Best regards,

The team at Serenity Hair & Beauty Rooms

Amazing!

Bianca Bueno
5th Feb 2024
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor consistently demonstrates utmost professionalism and excels at her job remarkably. You are incredibly fortunate to have such a talented individual on your team!

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Response from Serenity Hair & Beauty Rooms

Hi Bianca,

Thank you so much for your kind words about Ellinor! We are thrilled to hear that she provided you with such a wonderful experience. At Serenity Hair & Beauty Rooms, we strive to have a team of dedicated and talented individuals who are passionate about their work. It means a lot to us that Ellinor's professionalism and skills were appreciated by you. We are definitely lucky to have her on our team!

Thank you for taking the time to leave a review and for choosing our salon for your beauty needs. We appreciate your support and we can't wait to see you again soon!

Warmly,
The Team at Serenity Hair & Beauty Rooms

Perfect hair cut

Sara
5th Feb 2024
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

I’m so happy with my hair cut from Lia! I’ve booked in again. Would highly recommend x

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Response from Serenity Hair & Beauty Rooms

Hi Sara,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you are happy with your haircut from Lia and have already booked in again. Thanks for recommending us, we truly appreciate it! We look forward to welcoming you back on your next visit.

Sincerely,
The team at Serenity Hair & Beauty Rooms

Great place

Louise Robbins
3rd Feb 2024
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie was great, listened to me about my hair and also gave her professional opinion which I really appreciated.
Relaxing time - fab head massage and a great haircut!
Thanks Abbie ☺️

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Response from Serenity Hair & Beauty Rooms

Dear Louise,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a wonderful experience with Abbie at our salon. We pride ourselves on providing top-notch services and it's always rewarding to see when our clients leave feeling happy and satisfied.

We are glad that Abbie listened to your hair needs and also offered her professional opinion. That's what we strive for - to give our clients a personalized and enjoyable experience. We are also happy that you were able to relax during your visit and enjoyed the head massage. And of course, we can't forget the great haircut! We will be sure to pass on your kind words to Abbie.

We hope to see you again soon for another pampering session. Thank you for choosing Serenity Hair & Beauty Rooms.

Warm regards,

The team at Serenity Hair & Beauty Rooms

Facial

Jenny Roth
3rd Feb 2024
5.0

Great atmosphere, I feel amazing, just making the time for myself is a must and
Ellinor is just amazing thank you once again

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Response from Serenity Hair & Beauty Rooms

Hi Jenny,

Thank you so much for your lovely review! We are thrilled to hear that you had such a positive experience at our salon. We couldn't agree more that taking time for yourself is essential, and we are glad that we could be a part of that for you.

We will be sure to pass along your kind words to Ellinor. She is a valued member of our team, and we are lucky to have her.

Thank you for choosing our salon for some much-needed self-care. We look forward to seeing you again soon!

Best,
The team at Serenity Hair & Beauty Rooms

Great

Anonymous
30th Jan 2024
5.0

Thank you

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Response from Serenity Hair & Beauty Rooms

Dear reviewer,

Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed your experience at our salon. It's our goal to provide our clients with top-notch service and we are glad to see that we achieved that with you.

We appreciate your feedback and will definitely pass it along to our team. We are always looking to improve and your input is greatly valued.

We hope to see you again soon at Serenity Hair & Beauty Rooms. Thank you once again for choosing us and for leaving us a review.

Warm regards,
Team at Serenity Hair & Beauty Rooms

Trim & cut

C Mallindine
27th Jan 2024
Stylist: Michael
5.0

Brilliant- as always! Thank you, Michael! :)

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Response from Serenity Hair & Beauty Rooms

Hi C Mallindine,

Thank you so much for taking the time to leave us such a kind review! We are delighted that you had a brilliant experience at our salon and that you were happy with Michael's service.

We always strive to provide top-notch hair and beauty services to all our clients, and we are thrilled to know that we were able to meet your expectations. Your satisfaction means a lot to us.

We look forward to welcoming you back to our salon in the future. Thank you for choosing us for your hair and beauty needs!

Best wishes,
The Serenity Hair & Beauty Rooms team

Another brilliant treatment

Alison Levinson
27th Jan 2024
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Fantastic neck and back massage as ever and a lovely relaxing pedicure. No wonder I keep coming back, Ellinor is such a gifted therapist!

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Response from Serenity Hair & Beauty Rooms

Hi Alison,

We are delighted to hear that you had a fantastic experience at our salon. Thank you for taking the time to leave us a review. We appreciate your support and loyalty.

It brings us joy to know that you enjoyed your neck and back massage and found our therapist, Ellinor, to be gifted. We take great pride in providing our clients with relaxing treatments.

Thank you for choosing our salon for your pedicure. We look forward to welcoming you back for another wonderful experience.

Best regards,
The team at Serenity Hair & Beauty Rooms

Hairdo

Nora Maunsell
25th Jan 2024
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Having my hair done at Serenity is always a lovely experience. Abbie always listens to what I want and offers advice if necessary. Today Rachel washed my hair and massaged my scalp which was very soothing. Thank you!

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Response from Serenity Hair & Beauty Rooms

Hi Nora,

Thank you so much for taking the time to leave us a review. We're delighted to hear that you had a lovely experience at our salon.
We're glad that Abbie could meet your expectations and provide you with the service you wanted. It's great to know that you also enjoyed the scalp massage from Rachel – we'll make sure to pass on your kind words to her.

We appreciate your support and look forward to seeing you again soon.

Best,
The Team at Serenity Hair & Beauty Rooms

Great service as always

Tara Flood
23rd Jan 2024
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Elinor is brilliant at her job, super professional and great customer service

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Response from Serenity Hair & Beauty Rooms

Hi Tara,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with Elinor. Our team at Serenity Hair & Beauty Rooms strives to provide top-notch services with a personal touch.

We'll be sure to pass on your kind words to Ellinor, she'll be delighted to hear them. We hope to see you again soon and continue to provide you with the professional and friendly service you deserve.

Take care,
The Serenity Hair & Beauty Rooms team

Quality

Anonymous
23rd Jan 2024
5.0

Amazing service and talented stylist

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Response from Serenity Hair & Beauty Rooms

Dear valued customer,

We are so glad to hear that you had an amazing experience at our salon with one of our talented stylists. Thank you for taking the time to leave us such a kind review. Our team takes great pride in delivering exceptional service and we are thrilled that we could exceed your expectations.

We hope to have the pleasure of welcoming you back to our salon in the future. In the meantime, if there is anything we can do for you, please do not hesitate to reach out. Your continued support means a lot to us.

Until next time, with warm regards,

The Serenity Hair & Beauty Rooms team.

5 Star Salon

Louise Constable
20th Jan 2024
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Michael is a superb hairdresser.

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Response from Serenity Hair & Beauty Rooms

Dear Louise,

Thank you so much for taking the time to leave a review for our salon. It means a lot to us to hear that you enjoyed your experience with Michael. We are lucky to have such a talented stylist on our team who always strives to make our clients look and feel their best.

We appreciate your kind words and hope to continue providing you with excellent service in the future. If you ever have any suggestions or requests, please don't hesitate to let us know. We are always looking for ways to improve and ensure our clients leave the salon feeling satisfied.

Thank you again for choosing our salon and for sharing your positive experience with us. We look forward to seeing you again soon.

Best regards,
The team at Serenity Hair & Beauty Rooms

Hair cit

Yvette Brazier
20th Jan 2024
Stylist: Mark
5.0
Appointment verified by SaloniQ Software

Always a work of art

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Response from Serenity Hair & Beauty Rooms

Hi Yvette,

Thank you so much for taking the time to share your experience at Serenity Hair & Beauty Rooms. We are so glad to hear that your visit with us was a work of art! Our team strives to create a relaxing and welcoming atmosphere for all of our clients and we are happy to know that you felt that during your visit.

We appreciate your kind words and we hope to see you again soon for another pampering session. Thank you for choosing Serenity Hair & Beauty Rooms and for supporting our salon.

Best regards,
The Serenity Hair & Beauty Rooms team

Happy day.

Jo Howkins
18th Jan 2024
Stylist: Mark
5.0
Appointment verified by SaloniQ Software

Mark was brilliant. Listened to the problems I have with my curly wavy hair and came up with a perfect solution. One very happy customer.

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Response from Serenity Hair & Beauty Rooms

Hi Jo Howkins,

Thank you so much for your lovely review! We're thrilled to hear that Mark was able to listen and find the perfect solution for your curly wavy hair. Our team at Serenity Hair & Beauty Rooms always strives to provide our customers with the best possible experience and we're so happy that we could do the same for you.

We sincerely appreciate your kind words and can't wait to see you again for your next visit. Thanks again for choosing our salon and for taking the time to share your feedback.

Best regards,
The team at Serenity Hair & Beauty Rooms

Wet cut

Eyesie Paine
18th Jan 2024
Stylist: Mark
5.0
Appointment verified by SaloniQ Software

A fantastic experience.
The cut exceeded my expectations

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Response from Serenity Hair & Beauty Rooms

Hi Eyesie, thanks for leaving us such a positive review! We are thrilled to hear that your experience at our salon exceeded your expectations. Our team makes it a priority to ensure that all of our clients leave feeling more confident and satisfied with their new look. We appreciate your kind words and look forward to welcoming you back in the future. Stay fabulous!

Best, the team at Serenity Hair & Beauty Rooms.

Indian head massage

Mandy Constable
18th Jan 2024
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

A very relaxing head massage with the lovely Ellinor ...very enjoyable ....might have to have on a regular basis

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Response from Serenity Hair & Beauty Rooms

Hello Mandy,

Thank you so much for your lovely review! We are happy to hear that you had a enjoyable experience with Ellinor during your head massage. Our goal is to provide a relaxing and enjoyable atmosphere for our clients, so we are glad to see that we achieved that with you.

Self-care is so important and we are happy to provide a little slice of relaxation in your life. Thank you for choosing us for your beauty needs.

Best, The team at Serenity Hair & Beauty Rooms

Hair

Jenny Albrighton
18th Jan 2024
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Professional..always entertaining..good advice.. excellent results..very satisfied thank you!

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Response from Serenity Hair & Beauty Rooms

Hi Jenny,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon and that you were pleased with our services. Our team works hard to provide professional and enjoyable appointments for our clients.

It's great to know that you found our advice helpful and that you were happy with the results. We always strive to give our clients the best advice and treatments to achieve their desired look.

Thanks again for choosing our salon and for sharing your positive feedback. We truly appreciate it and hope to see you again soon!

Best,
The Serenity Hair & Beauty Rooms Team

Amazing

Amelie Gibbs
15th Jan 2024
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

Amazing experience, lovely atmosphere as always. Lia went above and beyond to give me the cut and colour I wanted. Over the moon with the results.

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Response from Serenity Hair & Beauty Rooms

Dear Amelie,

Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you had an amazing experience at our salon and enjoyed our lovely atmosphere. Our team takes great pride in creating a welcoming and relaxing environment for our clients.

We are thrilled to hear that Lia went above and beyond to give you the cut and colour you wanted. She is a talented stylist and always goes the extra mile to ensure our clients are happy with their results. We are over the moon that you are pleased with the outcome of your appointment.

We look forward to seeing you again at Serenity Hair & Beauty Rooms.

Best,
The team at Serenity Hair & Beauty Rooms

Excellent cut for a curly head!

Helen Phillips
13th Jan 2024
Stylist: Abbie
4.5
Appointment verified by SaloniQ Software

I don't have the easiest of hair as it is fine and wavy but Abbie always makes it look great! Really pleased with the amount of attention she gives it and her excellent skills. Great to have found a good local hairdresser!

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Response from Serenity Hair & Beauty Rooms

Hi Helen,

Thank you for taking the time to leave us such a lovely review! It's great to hear that Abbie was able to work her magic on your fine and wavy hair. We understand that it can be a challenge, but we're glad she was able to give it the attention and care it deserves.

We're always grateful to have clients like you who appreciate our stylists' skills and hard work. It's even better when we can provide you with a convenient and enjoyable experience as a local salon.

Thank you again for your kind words and for choosing us for your hair needs. We can't wait to welcome you back to Serenity Hair & Beauty Rooms.

Take care,

The team at Serenity Hair & Beauty Rooms

Had a great time

Nina Morris
13th Jan 2024
Stylist: Mark
5.0
Appointment verified by SaloniQ Software

I have been going to Serenity since 2008 and always feel welcome, people remember me even though I only have my hair done once a year and everyone is super friendly.
Mark is a sweetheart and it felt like an actual friend was doing my hair. He is very kind and honest with great advice and the cut was perfect!
My son who is 12 also loves going there, because the treatment is just special and enjoyable

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Response from Serenity Hair & Beauty Rooms

Hi Nina,
Thank you for taking the time to leave a review for us. We're so glad to hear that you have been coming to our salon since 2008 and have always felt welcomed by our team. We strive to make our clients feel special and remembered, regardless of how often they visit.
We're happy to know that Mark provided you with a great experience during your recent visit. He truly cares about our clients and always provides honest advice to achieve the perfect cut. We're also glad to hear that your son enjoyed his time at our salon and felt like he received special treatment.
Thank you again for your kind words and for choosing our salon. We look forward to seeing you both again soon!
Warmly,
The team at Serenity Hair & Beauty Rooms