I have put my comments in the atmosphere box
Hi there, thank you for your review and feedback. We'd like to apologise that you felt uncomfortable wearing a mask during your service today but we are glad that we could help with the plastic shield. With regards to the masks, although it is generally not compulsory for clients to wear one, we have made it one of our guidelines to keep both our team members and other salon customers safe. We hope you still enjoyed your experience with us at Serenity and we look forward to seeing you next time.