The Hair Factory in Colchester

Always so happy with my hair after a visit to The Hair Factory. Rachel is brilliant and always brings my visions to life perfectly. Thank you!!

Thank u for an amazing time, as a gent it is a pleasure to come into a salon and enjoy all the services. I am extremely happy with my hair cut today, thank you Julie and staff I wish you a very merry Xmas and New Year

I am trying to grow my hair. In the past (pre-Julie) I always reached a stage where I wasn’t happy with it and would just get it cut into the short style I’ve had for years. I booked an appt last Friday with Julie for exactly that. Julie sat me down and took a lot of time to hear me out about what I did and didn’t like about my hair. She then observed that it really sounded like I still wanted to grow it (and was right, as usual) but had reached a tricky stage. We talked through a plan to get it longer. Julie was realistic telling me that there will be times I’m still not totally happy/ positively grumpy but it would be temporary. She then trimmed it into a slightly different style while keeping most of the length. Julie then suggested I come in before my already scheduled cut / colour appt to have a tint to see where we might go on colour - the blonde highlights which were lovely in the summer now made me look pale and washed out here in the winter. I agreed and she explained there wd be no charge as this was experimenting prior to the colour appt this coming weekend. An incredibly good and generous suggestion after already spending 1.5hrs with me last week over the ‘plan for the hair’ cut. The tint was today. Rachel took care of the tint, Ellie did the washing and Julie did the blow dry. The whole experience was relaxing, relaxed, educative, insightful - and just brilliant really with lots of laughter. The temporary colour is inspired and I’m very happy. I’m looking forward to my next visit for colour on Saturday. A very big thank you to Julie and her team 😊

Excellent service as usual. Started off with a lovely head massage. The haircut and colour is perfect and easy to manage. Staff are very customer focused and making everyone feel at ease working to COVID-19 guidelines.

I had Ellie Moore who is an apprentice to do my hair. I was really pleased with the result. She was excellent at washing my hair and giving me a lovely head massage. She will make an excellent stylist!

Rachel has been my hairdresser for over 10 years now and she knows exactly what to do with my hair! She listens to ideas and recommends styles and products. Rachel is an experienced stylist and I wouldn’t go anywhere else!

Excellent service as always from Martin and Jodie.

A very cheering experience

Polite, welcoming and friendly staff, was shown to my chair and offered a hot drink, excellent service.
Facilities are well laid out and very clean.
Brilliant haircut I will definitely be going back again.
Thank you The Hair Factory.

Thank you Jodie and everyone at the hair factory. I had a lovely visit to the hair factory. Love my hair. X

Meaningful and helpful advice. Great colour and cut. Rachel is tops!

Another perfect cut by Martin. He listens to what YOU want from a cut.

Rachel is a wizard with the scissors Over the years that she has tended my ageing hair I cannot remember a less than excellent cut.

A wonderful experience as always.

Hair massage great after shampoo good cut a style by the talented Martin..

Rachel always does a fabulous job with my hair

Great haircut!
Great people!
Great atmosphere!

Well understanding, experienced and friendly.. Booked a next time visit already!

Fantastic . Martyn is the best and I feel good .

Can’t recommend The Hair Factory and Jody enough. Had a consultation a few weeks before and she took almost an hour out of her day just to talk me through options and the best route for my (fairly damaged!) hair. She explained every step of the process and made sure to check in that I was happy with how it was looking throughout. When I asked for some more highlights to give my red a bit more punch she didn’t bat an eyelid despite it meaning she’d be a little late for next appointment. Not to mention the fact she’s lovely to chat to, very funny and really took care of me and made sure I was comfortable all day. You can tell that Jody absolutely loves what she does and puts her whole heart into it. The whole team at the Hair Factory is amazing and just such a lovely bunch of people to be around. I’ve been to THF on and off since I was a teenager and I’ll always come back through every hair phase because the service and the skill has never once strayed from fabulous ❤️