TONI&GUY Southend

Rushed and scruffy
1.6
Appointment verified by SALONGENIUS Software

She rushed my hair, hair ended up frizzy and scruffy. She feathered my hair at the ends that's just made it look all uneven and thick. Looks awful in a ponytail. Feels like rope. I am really upset about it, looks like I've not even had t cut. I feel that because I have thick and unruly hair that it's assumed that I would be grateful of just a little straightening. Not worth £46

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Response from TONI&GUY Southend

Hi Lauren we are very sorry left the salon disappointed this morning if we were awear we would of made every effort to rectify your concerns we take our customers feedback very seriously I tried to contact you this afternoon but had no answer could you please return my call 01702617176
Tom
Salon manager