TONI&GUY Sloane Square

Training should be with customer’s permission
3.8
Appointment verified by SALONGENIUS Software

I am ***** customer since 2017.
I didn’t expect her that service.
Because she was doing blow dry and she left me .some one was practicing on my hair.
She should ask my permission because I booked her not someone else.
She finished her job perfectly.
But I was surprised that someone was practising blow dry on my hair. I didn’t book to be a model . I paid because I booked with *****i!
Thank you

Service
Value
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Cleanliness
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Response from TONI&GUY Sloane Square

Hello Neda , I am sorry to hear how disappointed you were with you appointment in the salon, we endeavour to offer the best service at all times and clearly on this occasion we have failed , if you would like to contact me at the salon I would be happy to offer you a complimentary blow dry as a good will gesture kind regards Sarah Hemphill Salon Manager