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TONI&GUY Clapham Junction

Disaster Hair cut : May 2017

Anonymous - 6th Jun 2017

I had my hair trimming 3 weeks ago with a stylist level.
This was the first time with this particular person, and I have quite long hair so don't need much styling beside trimming of the ends.
I never had this bad cut in my recent memory , hair length is unequal, my front fringe is non existent. And worst of all during hair drying she used small size brush and have to pull my hair out every time from the brush.
Definitely would not have this particular stylist again, am happy with color services but now actively looking to change else where.

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Response from TONI&GUY Clapham Junction

We apologise that your experience did not meet your expectations and the high standard we set for our salon. We really appreciate your feedback as we are always conscious of delivering an outstanding service, and your comments will be reflected upon to improve further.