Try for free »

essensuals Ealing

You didn't say Fred was leaving
4.2
Appointment verified by SALONGENIUS Software

I've been coming to essensuals for at least 10 yrs and I was really surprised you didn't tell me fred was leaving. Tbh I prob won't return because of that . You may want to consider an incentive policy when a hairdresser leaves

Service
Value
Result
Cleanliness
Atmosphere
Response from essensuals Ealing

Dear Shelly,

Thank you for taking time to leave a review.

We did call all of Fred's clients with and existing appointment to let them know he had left the company.
Also any clients that have called up for Fred we have informed them of Fred's departure from the company.
We will take your feedback on board.

Kind Regards,
Essensuals Ealing Team.