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Beauty Kulture

1.8

Awful! I will never go again. I had an appointment for
a dry haircut at 6:30 PM and she took me after half
an hour. She didn't even apologise for that. I have
told her that I want a V haircut and was not V, it has a really weird shape
Unfortunately ,I have noticed when I got home. She
was brushing my hair like a monster, she almost
ripped my hair and she scratched my nose several
times with the comb as she was rushing because
her previous client was waiting with the toner on. I'm
really unsatisfied and I don't recommend this lady.
The salon looks great, the cashier apologised for
the waiting but that lady not. If she is not able to do
a dry haircut and to be gentle with someone's hair
she shouldn't be allowed to do other things more
complicated. I should have apologised that I wasn't
there to dye my hair or to do another expensive
procedure to get more attention.

Service
Value
Result
Cleanliness
Atmosphere
Response from Beauty Kulture

We will take your comments into consideration. Thank you. We are sorry that you were unhappy with the service, but I can assure you that the stylist who did your hair is very experienced and I have no idea what happened on that day. Since we have your contact information. You will be contacted by one of our managers to arrange for the issue to be clarified as much as possible.