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HARE & BONE - London

Genius talent and down to earth welcome
5.0
Appointment verified by iSalon Software

From the receptionist to the stylist - everything was perfect. Intelligent, dedicated intention to offer the best possible customer care.

In all my years (and there are a few...) This was the best experience because from the very first contact with the receptionist to the end of the appointment it felt like they were sincerely wanting to provide the best possible service.

It started with Nurun, the receptionist who took the time to and help with my logistics as a new client coming from outside London. She spoke with Jamie and made sure that he had enough information so we could book the correct amount of time for a complete restyle and colour.

Jamie, my stylist, took the time to really look at pictures I provided pictures so he could get a sense of my personality, my hair texture and colour (I have difficult hair) and pictures of potential styles - some were very different from each other but essential to understand subtleties I was looking for.

He did not disapppoint. He looked carefully, interpreted and understood well.

The result was outstanding.

They all seem to have a real passion for listening in order to be trend conscious and offer the perfect, flattering and desired result.

Well done!

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