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TONI&GUY Gloucester Road in Kensington

TONI&GUY Gloucester Road
  • Description

    TONI&GUY Gloucester Road is dedicated to and prides itself on delivering to you the highest quality styling and technical services in the hairdressing world. With our highly qualified and skilled team of Stylists and Technicians let us bring to you our passion, knowledge and advice as we create your own personal, tailored look.

    We offer many additional services including Keratin Smoothing Treatments, Bridal/Quick Fashion Fix Hair Up Menu, Hair Extension Services and Strength in Style services.

    Our wide range of hair care products includes: label.m, Kerastase, GHD and Tangle Teezer to keep your hair salon perfect until your next visit.

    TONI&GUY Gloucester Road also incorporates the Eden Skin Clinic which offer the very latest innovative non-invasive aesthetic technology for men and women. For more information please call Eden on 020 7584 0115 or visit the clinic website at www.edenskinclinic.co.uk

    All of the team at TONI&GUY Gloucester Road look forward to welcoming you in our salon very soon.

  • Contact Details

    020 7838 0999

    • 21 Gloucester Road,
    • Kensington,
    • Kensington
    • Greater London
    • SW7 4PL
  • Opening Hours

    Monday

    09:00 - 20:00

    Tuesday

    09:00-20:00

    Wednesday

    09:00-20:00

    Thursday

    09:00–20:00

    Friday

    09:00–20:00

    Saturday

    09:00-18:00

    Sunday

    11:00 - 17:00

About Us

TONI&GUY Gloucester Road is dedicated to and prides itself on delivering to you the highest quality styling and technical services in the hairdressing world. With our highly qualified and skilled team of Stylists and Technicians let us bring to you our passion, knowledge and advice as we create your own personal, tailored look.

We offer many additional services including Keratin Smoothing Treatments, Bridal/Quick Fashion Fix Hair Up Menu, Hair Extension Services and Strength in Style services.

Our wide range of hair care products includes: label.m, Kerastase, GHD and Tangle Teezer to keep your hair salon perfect until your next visit.

TONI&GUY Gloucester Road also incorporates the Eden Skin Clinic which offer the very latest innovative non-invasive aesthetic technology for men and women. For more information please call Eden on 020 7584 0115 or visit the clinic website at www.edenskinclinic.co.uk

All of the team at TONI&GUY Gloucester Road look forward to welcoming you in our salon very soon.

Opening Hours

  • Monday:
    09:00 - 20:00
  • Tuesday:
    09:00-20:00
  • Wednesday:
    09:00-20:00
  • Thursday:
    09:00–20:00
  • Friday:
    09:00–20:00
  • Saturday:
    09:00-18:00
  • Sunday:
    11:00 - 17:00
4.8

365 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (344)
  • 4 stars (11)
  • 3 stars (6)
  • 2 stars (4)
  • 1 stars
Reviews Write A Review
Rio just superb

Max - 14th Apr 2019

Verified Appointment Verified by SALONGENIUS Software

Rio did another fantastic job.

Rio and team Glos Rd are critical to helping me feel younger

Love them all

PS - don’t forget you owe me 10 min head massage next time

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Fantastico

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Verified Appointment Verified by SALONGENIUS Software

Valerio is, quite simply, an incredible barber. He’s a craftsman of the highest skill. Would definitely recommend, and I’ll definitely return.

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Verified Appointment Verified by SALONGENIUS Software

Loved my haircut

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Response from TONI&GUY Gloucester Road

Hello Allson

Thank you very much for taking the time to write a review. Excellent news that you loved your cut with our Style Director Antonio.
We look forward to your next visit!

Kind regards
Ellena, Mananger

Excellent & highly recommended

Eustace - 29th Mar 2019

Verified Appointment Verified by SALONGENIUS Software

Courteous, extremely pleasant, polite and a great hairdresser

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Response from TONI&GUY Gloucester Road

Dear Eustace,

Wow! Thank you for leaving such an amazing review about our Stylist Kamila.

We highly appreciate your feedback and we will be passing on your lovely words to Kamila.

Kind Regards,
TONI&GUY Gloucester Road

On arrival was met with a smile at reception my appointment was spot on time and was offered refreshments Ellena was very engaging but most important the haircut was excellent will definitely continue to use T&G Gloucester Road

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Response from TONI&GUY Gloucester Road

Dear Gary,

Thank you for taking the time to review your experience with us.

It is brilliant news that you were treated kindly upon your arrival at the salon, and of course that you are happy with you hair cut!

We look forward to seeing you again!

Kind Regards,
TONI&GUY Gloucester Road

Great service and great cut. Very pleased with the result. Would recommend!

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Response from TONI&GUY Gloucester Road

Dear Charlie,

Excellent! Thank you for leaving a great 5* review.

We are delighted to here you were pleased with your hair cut and service which you had with our Manager, Ellena.

We hope to see you again in the near future!

Kind Regards,
TONI&GUY Gloucester Road

Highly recommend, great job from Ellena the manager

Sue Doughty - 27th Mar 2019

Great experience with Ellena the manager. First and foremost is that it was a great hair cut as I have difficult hair, but added to that she has a friendly and attentive nature, it was a very nice all round experience.
I made a purchase of some products at the last minute before I left and am very pleased with the results of those too. I will be back, thank you

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Response from TONI&GUY Gloucester Road

Dear Sue,

Thank you for your lovely review about our Manager Ellena. We are so happy to hear you enjoyed the salon experience and that you are happy with your hair cut!

We look forward to seeing you again soon.

Kind Regards,
TONI&GUY Gloucester Road

Very good service, Antonio is always careful and pays attention to details. Thank you

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Response from TONI&GUY Gloucester Road

Dear Cellne

We are thrilled to hear you had a very good experience with our Style Director Antonio. He certainly does pay attention to detail!

Many thanks for taking the time to write a review. We look forward to your next visit.

Kind regards
Ellena, Manager

Antonio is 10/10

Adel - 27th Mar 2019

Verified Appointment Verified by SALONGENIUS Software

100%

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Response from TONI&GUY Gloucester Road

Dear Adel

Thank you, superb news to hear you had a 10/10 experience with our Style Director Antonio.

We shall see you back in the salon very soon!

Kind regards
Ellena, Manager

Loved my cut and new style with Ellena. She also taught me how to create the style at home! Can’t wait for my next appointment in a few weeks!

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Response from TONI&GUY Gloucester Road

Dear Evie,

Such good news! We are so happy to hear that you had a great experience with our Manager Ellena.

We are excited to welcome you back in the salon in a few weeks time!

Many thanks for leaving us a 5* review, and enjoy your new hair!

Kind Regards.
TONI&GUY Gloucester Road

Rio’s back - yeeeehaaaaa

Max - 23rd Mar 2019

Verified Appointment Verified by SALONGENIUS Software

I can safely say T&G Glos Rd is spoilt with so many talented technicians, front office staff and trainees.

Whilst Antonio was awesome when Rio was away sunning herself it was good to see her smiley face happy and bronzed after a super holiday.

I’ve insisted both Antonio and Rio call me to approve future hols as if ever were there a day when both were off / I’d cry ????

Super talented colour technicians.

My only whinge is that Rio only massaged my head for 2 mins despite owing me an hour of rolled over time owed...????

All made good by Rio and Eleanor both hair drying me after a small leak down my back.

Now that’s service....

...just love this salon and all the big characters who work in it.

Thanks as ever team Glos Rd

????????????✅

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Response from TONI&GUY Gloucester Road

Dear Max,

Thank you for leaving a 5 star review about the salon and the team here at TONI&GUY Gloucester Road!

We always appreciate your feedback and we are pleased to hear you were happy with your hair.

Many thanks for being such a loyal customer to us! We look forward to seeing you next time.

Kind Regards,
TONI&GUY Gloucester Road

Great service great Stylist

Antonio Di Mauro - 19th Mar 2019

Verified Appointment Verified by SALONGENIUS Software

Exellent service. Valerio is always accurate, reliable and fun.

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Response from TONI&GUY Gloucester Road

Dear Antonio

Thank you very much for your feedback we value your opnion and will pass on your kind words to our fantastic Style Director Valerio.

We look forward to welcoming you back into the salon very soon!

Kind regards
Ellena, Manager

Verified Appointment Verified by SALONGENIUS Software

Brilliant

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Response from TONI&GUY Gloucester Road

Dear Julian

Thank you for taking the time to leave a review. We are delighted to hear you are happy with your haircut with Kamila our Stylist- I will pass on your kind words.

We look forward to your next visit with us soon!

Kind regards
Ellena, Manager

Verified Appointment Verified by SALONGENIUS Software

Rio top very accurate

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Response from TONI&GUY Gloucester Road

Dear Tessa,

We are delighted to hear that you are happy with your colour carried out by our Technican Rio.

We thank you for taking the time to leave an amazing review, which we will pass on to both Rio and Valerio.

See you soon!

Kind Regards,
TONI&GUY Gloucester Road

Verified Appointment Verified by SALONGENIUS Software

Valerio is unique!

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Response from TONI&GUY Gloucester Road

Dear Tessa,

Thank you for leaving such a great review about our Style Director Valerio.

We highly appreciate your loyalty to the salon and we look forward to seeing you again soon!

Kind Regards,
TONI&GUY GLOUCESTER ROAD

Antonio and Rio rule with Goldwell

Max - 12th Mar 2019

Verified Appointment Verified by SALONGENIUS Software

Firstly, apologies for delayed review, but have been occupied since colouring my hair with a sickly 5 y/o.

So Antonio reminded me he’s outstanding at his craft. We’ve worked together a long while back but since Rio arrived I’ve relied on her silky skills to keep me looking younger.

I suspect because I prefer the hands of a talented and beautiful female technician massaging my head at the end of a T&G visit that Antonio’s talent slipped my mind.

A big thank you for taking on the challenge of my white bonce after 3 weeks holiday. Super work.

But what about your massage I hear my readers shout?!

Well the super new boss stood in and delivered a mahoosive head massage....however I was suitably chastened for asking Elenor’s (or is it Elena’s?) age with a dose of the peppermint conditioner that zinged until half way home. On the A3....won’t be asking further personal q’s of da Boss for fear of what potion may be used next ????

So once again T&G Glos Rd keeps its title as best salon in Max’s world with MASSIVE strength in depth,

Rio returns from her hols soon so I shall be spoilt for choice if I turn up on a day when all mentioned here are at work!

Thanks as ever to all the team, but especially to Antonio on this particular trip from leafy Surrey to zone 1.

Best wishes,
Max

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Response from TONI&GUY Gloucester Road

Dear Max,

Amazing! We are so pleased to hear that you are happy with our Style Director Antonio's skills and still appreciate his talent after a long while since your last service with him!

Thank you for taking the time to write a review about the salon. We will be passing on your fantastic words to the team.

We hope you had a good holiday and we look forward to welcoming you in the salon soon!

Kind Regards,
TONI&GUY Gloucester Road

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Response from TONI&GUY Gloucester Road

Dear Mira,

Brilliant news! Thank you for such an amazing review of 5 stars. We are delighted that you were happy with your serivce with our Style Director Antonio.

We hope to welcome you back in the salon in the near future!

Kind Regards,
TONI&GUY Gloucester Road

Another professional service :)

Caolan Cunningham - 5th Mar 2019

Verified Appointment Verified by SALONGENIUS Software

Very professional and friendly as always with a lovely head massage.

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Response from TONI&GUY Gloucester Road

Dear Caolan,

Thank you for leaving such a great review about us! We are so glad to hear you had another good experience here at TONI&GUY Gloucester Road.

We hope to see you again soon!

Kind Regards,
TONI&GUY Gloucester Road

Verified Appointment Verified by SALONGENIUS Software

You have a team of great stylists. Really outstanding. They are poorly supported by T&G. Management is poor. There is a lot of competition in the area and T&G do not have your eye on the ball.

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Response from TONI&GUY Gloucester Road

Dear Barbara,
Thank you for taking the time to provide us with your review and feedback on your experiences at TONI&GUY Gloucester Road.
We'd like to assure you that our main aim as a salon group is to please our clients. We want every client to leave our salons feeling 100% satisfied, having had a positive experience. Reviews such as yours are invaluable in helping us continue to maintain the high standards our clients expect from TONI&GUY.
You have raised a very important point in your review, we would like to hear further information on why you feel this way, what has caused you to feel this.
Please, could you provide further information to our Customer Services team at Head Office and they will look further into this for you?
The email address to send this to is customerservices@toniandguy.co.uk
As a valued customer, we're genuinely sorry that your positive feelings toward the brand have begun to decline. We look forward to hearing from you soon.

Kind Regards,
TONI&GUY Gloucester Road Team

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