You have a team of great stylists. Really outstanding. They are poorly supported by T&G. Management is poor. There is a lot of competition in the area and T&G do not have your eye on the ball.
Dear Barbara,
Thank you for taking the time to provide us with your review and feedback on your experiences at TONI&GUY Gloucester Road.
We'd like to assure you that our main aim as a salon group is to please our clients. We want every client to leave our salons feeling 100% satisfied, having had a positive experience. Reviews such as yours are invaluable in helping us continue to maintain the high standards our clients expect from TONI&GUY.
You have raised a very important point in your review, we would like to hear further information on why you feel this way, what has caused you to feel this.
Please, could you provide further information to our Customer Services team at Head Office and they will look further into this for you?
The email address to send this to is [email protected]
As a valued customer, we're genuinely sorry that your positive feelings toward the brand have begun to decline. We look forward to hearing from you soon.
Kind Regards,
TONI&GUY Gloucester Road Team
