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TONI&GUY South Kensington

2.4
Appointment verified by SALONGENIUS Software

To be honest, I didn’t like it. I’m used to the fact that in your subsidiaries of salons you wash my hair nicely and are always welcoming. In Saturday I was uncomfortable. And I didn't like the haircut. When I washed my hair the next day, I found that my hair does not look very beautiful. I haven’t looked so bad for a long time. I am very very upset about the way I look now. I did not expect this from TONI&GUY. We'll have to fix my haircut in another TONI&GUY.

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Response from TONI&GUY South Kensington

Dear Svetlana,

We are sad to hear you were unsatisfied with the service we provided. We are always aiming to give the best that we can to make sure all of our clients are equally happy and satisfied. In the rare case of dissatisfaction however, we are more than happy to revise the haircut with the help of another one of our highly-skilled stylists.
Please, feel free to contact the salon on 02075816692 to arrange a consultation and a potential correction.
Again, we are aiming to provide the best service possible, so we would like to hear from you and also, we would love to see you back in our salon soon!

Best regards,
The Team of TONI&GUY South Kensington