Sheen Hairdressing in Richmond

Sheen Hairdressing
  • Description

    RICHMOND'S AWARD WINNING INDEPENDENT ORGANIC AND VEGAN HAIR SALON and SW London Most Wanted Hair Salon offering 5 star Customer Excellence.
    Sheen, one of Richmond’s premier hair salons, is the go-to destination for contemporary cutting, colouring and impeccable customer service.

    MAKING YOU SHINE...
    Salon owner Michelle Hart explains, “We’re a warm, friendly, experienced team who pride ourselves on the highest technical and creative skills. Shiny, beautiful hair is our Sheen promise to you.”

    We’re in the heart of Richmond London. Partnering with Organic and Vegan Colour and Styling Range from Natulique. Feel free to pop in for a complimentary top level hair consultation with one of our talented team of hairdressing professionals. Or call us on
    020 8940 6464.

  • Contact Details

    020 8940 6464

    • 2 Lichfield Terrace
    • Sheen Road
    • Richmond
    • Greater London
    • TW9 1AS
  • Opening Hours

    Monday

    Currently Closed

    Tuesday

    09:00-18.00

    Wednesday

    10.00-19.00

    Thursday

    09:00-21:00

    Friday

    10:00-19:00

    Saturday

    0900-1800

    Sunday

    Currently Closed

About Us

RICHMOND'S AWARD WINNING INDEPENDENT ORGANIC AND VEGAN HAIR SALON and SW London Most Wanted Hair Salon offering 5 star Customer Excellence.
Sheen, one of Richmond’s premier hair salons, is the go-to destination for contemporary cutting, colouring and impeccable customer service.

MAKING YOU SHINE...
Salon owner Michelle Hart explains, “We’re a warm, friendly, experienced team who pride ourselves on the highest technical and creative skills. Shiny, beautiful hair is our Sheen promise to you.”

We’re in the heart of Richmond London. Partnering with Organic and Vegan Colour and Styling Range from Natulique. Feel free to pop in for a complimentary top level hair consultation with one of our talented team of hairdressing professionals. Or call us on
020 8940 6464.

Opening Hours

  • Monday:
    Currently Closed
  • Tuesday:
    09:00-18.00
  • Wednesday:
    10.00-19.00
  • Thursday:
    09:00-21:00
  • Friday:
    10:00-19:00
  • Saturday:
    0900-1800
  • Sunday:
    Currently Closed
4.80

460 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (435)
  • 4 stars (13)
  • 3 stars (3)
  • 2 stars (5)
  • 1 stars (4)
Reviews Write A Review
Sheen x Indalo new ownership

Anonymous - 6th Jun 2015

Our wonderful hairdresser Karen is why we all have been coming for the last 8 years
The price has gone up which is never good news.
We hope the new ownership does not bring too much change to this lovely salon
Everyone was always so kind and helpful and the staff were always the same we hope it stays that way!

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Response from Sheen Hairdressing

Thank you for taking the time to offer your feedback. We could not agree more! Karen is a wonderful hairdresser and a great asset to our salon. Speaking as the new owner, we recognise the greatness which the existing team offers to our our clients and we intend to continue to deliver this greatness into the future to both our existing and new clients. In addition to this, we also believe there is an opportunity to excel on the existing good stuff, by offering our clients more value and a greater salon experience. We have already started on this and we have started on the salon make over, with little disruption to the normal salon service along with the additional small changes, which our clients are already starting to notice. Our service menu has been designed to compliment the current business ethos and our clients experience. With this in mind we have also designed both a savings and reward scheme for our clients which you can find on our website www.sheensalon.com/promotions/ or ask in salon for more de

Fantastic hair cut and colour by the lovely Ali.
Would highly recommend this hairdressers.

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Response from Sheen Hairdressing

Thank you Vanessa for your very kind feedback. Ali does indeed continue to offer fantastic cuts and colours to all her clients, and delighted to hear she does so again. Please remember to use our recommend a friend scheme to send your friends to the salon for the first time. They will receive 50% saving on a Cut and style and we then reward you with the same. Please ask them to mention it when they book. We look forward to welcoming your again soon.

Great experience

Mon - 5th Jun 2015

I would like to point that SHEEN hair salon experience today was great. Staff is nice and welcoming. The girl who did my hair did Amazing job and Iam very happy with result.

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Response from Sheen Hairdressing

Thank you Monica for your feedback today on your visit to the salon. Your stylist, Naz is very pleased you are happy with her amazing work and you left happy and your experience was great. We look forward to welcoming you again soon.

Brilliant salon

A A - 4th Jun 2015

I have been visiting Indalo now Sheen for years and won't go anywhere else for a cut. Theresa Z is the best stylist I've met and always manages to get the cut just right!

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Response from Sheen Hairdressing

Hello A. A. Thank you for your very kind feedback and we are delighted we are your only salon of choice. Theresa is very pleased she always gets the cut just right and we all look forward to welcoming you to the salon soon.

Lovely experience today with Teresa

JC - 3rd Jun 2015

Teresa at Sheen hairdressing in Richmond always does a great job colouring and cutting my hair. She is full of creative ideas and my time at the salon is fun! Thank you!

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Response from Sheen Hairdressing

Thank you JC for taking the time to write about your salon experience with us today. We value all feedback and we are delighted to hear our stylists, in particular Theresa this time, are consistent with your hair colour and styling. Part of our commitment to our clients is to offer you inspiration and creative ideas when you visit. And one better you had some fun too! We look forward to welcoming you again soon.

I have been going to Sheen Hairdressing for 6 months and I would not go anywhere else now. Julie has sorted out my colour beautifully and also cuts it brilliantly too. All the stylists are very talented and take the time to listen to you and style your hair to the highest standard. The salon is also very relaxed and friendly.

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Response from Sheen Hairdressing

Many thanks FionaW for taking your time to write on your experience in the salon over the past 6 months. Julie is one of our specialised L'oreal colour experts in the salon and we agree she is brilliant. Our aim is for every client to leave with beautiful shiny well conditioned hair, making you look and feel good inside and out! All of our stylists are very talented and we take the time to listen and deliver on our clients needs. I am very pleased you have chosen SHEEN as your salon of choice and we look forward to welcoming you again soon.

Great service- as always from Daniella

Louise - 30th May 2015

Fabulous again. Only gripe is the lack of Hellos and Ok magazines!

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Response from Sheen Hairdressing

Thank you Louise for taking the time for feedback on the fabulous service with Daniella. Our clients experience with the salon is very important to us, and I am delighted Daniella has delivered again. I apologise for the lack of OK and Hello magazines in the salon when you were last here and thank you again for letting us know the little detail which sometimes is overlooked is important for you. I am pleased to say we have now addressed this and both magazines are available for clients visits. We look forward to welcoming you again soon and will ensure you have your favourite magazines to read.

hair after Indalo

Anonymous - 28th May 2015

Very pleased that Alison was there to do my hair and very pleased with it however if I hadn't phoned to check my appointment time wouldn't have known salon had changed hands. Very different atmosphere surprised the new owner never introduced herself or enquired as to if I was a new or returning client or even say hello.

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Response from Sheen Hairdressing

I am delighted to hear you were very pleased with your hair service with Alison. Alison is a great asset to our salon as are all our stylists. We are all committed in offering a premier service to all of our clients. We have received some great feedback on the salon atmosphere already in a very short time of the salon new ownership and we look to continue to build on this in the future. We welcome any feedback from our clients on how we can continue to deliver and improve their experience for them.

I apologise, we were unable to use our normal text reminder which I know our clients depend on. Unknown to ourselves the normal texting system which had been upgraded on takeover had not been set up, and it is from the kind feedback from our clients that we became aware of this. I am pleased to announce this service is now back up and running and it is our intention all clients receive a reminder of their appointments.

I would like to thank you personally for taking the time for your feedback on your

Arriving feeling like a sack of potatoes and leaving feeling a m

Owen - 23rd May 2015

Fantastic service. The staff are all friendly and a real credit to the business. Without the current team Sheen wouldn't be the best place in Richmond to be pampered and made to feel that your needs come above everyone else's. Fantastic

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Response from Sheen Hairdressing

Thank you Owen for your fantastic feedback. We have a great team at Sheen, which does indeed make us the best place in Richmond for you to be pampered and made to feel your needs come above everyone else's. Knowing you have left feeling like a million dollars makes us very proud! Thank you

Review of Sheen Hairdressing

Mary B - 22nd May 2015

I was pleasantly surprised today to find that sitting at the wash basins was much more comfortable than usual particularly as I am recovering from a badly broken shoulder. And I have nothing but praise for Karen who has been my hair technician for many years and offers advice on style, colouring etc. Mary Bishop

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Response from Sheen Hairdressing

Thank you Mary for taking the time to leave feedback on our very experienced and fantastic stylist Karen and how she has looked after you over the previous years. We will endeavour to do so for many more.
I am also pleased to hear you found the basins much more comfortable this visit. It was only until I sat at one myself that I realised with a little adjustment of the position we could make them far more comfortable. I am pleased to hear this is has been noticed, especially as the backwash experience is one our clients especially look forward to, and hopefully even more so now. We wish you a speedy recovery with your broken shoulder. We look forward to welcoming you again soon.

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