Popped in once on the spur of the moment, still going back going on 3 years now.
I have previously remained loyal to other salons for years and nobody knew me (or cared for my custom). Within a few visits all got to know me here and greet me with familiarity - not just my stylist.
They really care about customer service here. Once, through no fault of their own, my stylist was running around an hour late with appointments. She apologised, told me the situation up front to check if it impacted my day or I'd need to reschedule, and rewarded my patience by giving me a free hair treatment to fill up my waiting time.
They just seem to care!
Thank you Dee for sharing your experience with Sheen Salon. We've loved looking after you and look forward to many years to come! Until next time.... From all at Sheen Team
