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TONI&GUY in Richmond

TONI&GUY Richmond
  • Description

    TONI&GUY Richmond are delighted to announce that through our recent refurbishment, this has enabled us to create the ‘ultimate salon experience’. Our stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

    Members of our Colour team hold the prestigious L’Oreal Colour Degree and the Wella colour expert, so your hair will be in safe hands with our technicians.

    We offer many additional services including Bridal and Occasion hair and the Keratin Smoothing blow-dry. We offer natural and discrete grey blending for the gents who want to discretely blend away those grey hairs. Our wide range of haircare products include Label.m, Kerastase, GHD and SmartBond, everything you need to keep you and your hair looking fabulous.

    For more information on our services please speak to our friendly reception team who will be delighted to help.

    Parking is available in the surrounding area.

    We look forward to seeing you soon.

  • Contact Details

    0208-332-0312

    • 21, Hill St
    • Richmond
    • Greater London
    • TW9 1SX
  • Opening Hours

    Monday

    09:00 - 19:00

    Tuesday

    09:00 - 19:00

    Wednesday

    09:00 - 19:00

    Thursday

    09:00 - 19:30

    Friday

    09:00 - 19:30

    Saturday

    09:00 - 18:00

    Sunday

    11:00 - 17:00

About Us

TONI&GUY Richmond are delighted to announce that through our recent refurbishment, this has enabled us to create the ‘ultimate salon experience’. Our stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

Members of our Colour team hold the prestigious L’Oreal Colour Degree and the Wella colour expert, so your hair will be in safe hands with our technicians.

We offer many additional services including Bridal and Occasion hair and the Keratin Smoothing blow-dry. We offer natural and discrete grey blending for the gents who want to discretely blend away those grey hairs. Our wide range of haircare products include Label.m, Kerastase, GHD and SmartBond, everything you need to keep you and your hair looking fabulous.

For more information on our services please speak to our friendly reception team who will be delighted to help.

Parking is available in the surrounding area.

We look forward to seeing you soon.

Opening Hours

  • Monday:
    09:00 - 19:00
  • Tuesday:
    09:00 - 19:00
  • Wednesday:
    09:00 - 19:00
  • Thursday:
    09:00 - 19:30
  • Friday:
    09:00 - 19:30
  • Saturday:
    09:00 - 18:00
  • Sunday:
    11:00 - 17:00
4.7

401 reviews

  • Service
  • Value
  • Result
  • Cleanliness
  • Atmosphere
  • 5 stars (361)
  • 4 stars (20)
  • 3 stars (12)
  • 2 stars (6)
  • 1 stars (2)
Reviews Write A Review
Verified Appointment Verified by SALONGENIUS Software

Fab haircut, gorgeous Joe, I knew I had picked the right hairdresser , I could feel it when I booked him online . Lots of praises to Joe , great guy and so talented x

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A great salon experience

Belinda - 21st May 2019

Verified Appointment Verified by SALONGENIUS Software

A lovely salon experience. Louise knew exactly what to do, friendly & professional - the whole team were. I will certainly go back.

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Jessica was unpleasant from start to finish, it was as if she couldn’t be bothered to be there. She was rude about my hair and tried to upsell at every opportunity. She did very little to my hair for the price of the hair cut. I was really looking forward to my cut but left feeling anxious, embarrassed and ripped off.

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Response from TONI&GUY Richmond

I am sorry to hear you were not happy with your service. Our manager would like to disscuss this situation further with you so Please contact the Salon on 020 332 0312 and ask to speak to Jade .
Or if you would prefer to email salon@richmond.toniandguy.co.uk and jade will response via email.

Kind Regards,
Toni and Guy Richmond

Verified Appointment Verified by SALONGENIUS Software

Jessica and Louise thank you
V good do and colour x

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Jessica and colour with Louise we're so glad that you enjoyed your time with us.
We hope to see you again soon,

Regards

Team Richmond

Professional, warm and time flies. Thank you.

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience to us. We are so pleased that you continue to enjoy your service with us at Toni and Guy Richmond and we will pass this on to mark.

Regards

Team Richmond

Great hair cut by Joe - exactly what I wanted!

Deborah - 14th May 2019

Verified Appointment Verified by SALONGENIUS Software

Great cut - thanks

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Response from TONI&GUY Richmond

Thank you for finding the time to write your experience to us. We are so pleased that you enjoyed your service and we will pass this on to Joe.

Regards

Team Richmond

Amazing and such a lovely friendly lady.
Will defo be back

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us. So happy you enjoyed your visit!

Look forward to seeing you again soon,
Regards

Team Richmond

Great service and professional

Julia - 11th May 2019

Verified Appointment Verified by SALONGENIUS Software

I had my haircut with Jessica many times and the result is amazing, I’m really happy with it, she is great!

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Jessica and we're so glad that you enjoyed your time with us.
We hope to see you again soon,

Regards

Team Richmond

Slow service and disappointment

Radhika Chandegra - 11th May 2019

Verified Appointment Verified by SALONGENIUS Software

I spent more time waiting around as hairdressers swapped and served other clients than actually being attended to for a cut and colour. Four hours later with a rushed finish and costing more than £200, I have been more satisfied using their academy than a full priced salon in Richmond.

The disappointment doesn’t stop there! I have used Toni and Guy for many years and had accumulated more than two books worth of stamps , yet the receptionist said I can’t claim it nor can I claim for this appointment either. Stamps that hold no loyalty value! I don’t think I will be returning here.

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Response from TONI&GUY Richmond

I am sorry to hear you were not happy with your service. Our manager would like to disscuss this situation further with you so Please contact the Salon on 020 332 0312 and ask to speak to Jade .
Or if you would prefer to email salon@richmond.toniandguy.co.uk and jade will response via email.

Kind Regards,
Toni and Guy Richmond

Verified Appointment Verified by SALONGENIUS Software

I had my colour done by Louise and cut and blow dry by August. Since coming to T&G Richmond in Feb this year, I have had the best results I can remember. I get more compliments about my hair since being a client than I have ever done and I’m 52.

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Response from TONI&GUY Richmond

Thank you for finding the time to write your experience to us. We are so pleased that you continue to enjoy your service with us at Toni and Guy Richmond and we will pass this on to Louise & August.

Look forward to seeing you at your next appointment.

Regards

Team Richmond

Amazing Hairdresser

Yonca - 11th May 2019

Verified Appointment Verified by SALONGENIUS Software

Amazing baleyage and colour, she listens to you and creates the best colour to suit your skin colour. Natural results...Always very cheerful and attentive. I am so happy with the results and the great service and atmosphere...

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us. We are so pleased that you enjoyed your service and that you have found the perfect hairdresser within Toni & Guy Richmond, we will be sure to pass on your kind words to Louise.

Regards

Team Richmond

Verified Appointment Verified by SALONGENIUS Software

Great cut and lovely experience. Melissa really cared about ensuring everything was perfect and tailored to my needs

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Response from TONI&GUY Richmond

Thank You for your lovely words about Melissa, she is Amazing and we will be sure to pass on your message.

Regards

Team Richmond

Great experience

Katrina - 10th May 2019

Melissa is one of the best hairdressers I’ve ever had. She’s very kind and professional and really cares about her clients. She does her best to make you happy.
Rly happy with my hair cut and blow dry. Would recommend her to anyone.

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Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your visit within the Richmond Toni & Guy Salon! Thank You for your lovely words about Melissa, she is Amazing and we will be sure to pass on your message.
Jade & her team look forward to seeing you again soon.

Regards
Team Richmond

Hair up at Toni and Guy Richmond

Janet Webb - 7th May 2019

Verified Appointment Verified by SALONGENIUS Software

Louise did a good job and was very patient.
Thank you

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us.
So happy you enjoyed your visit.

Reagrds

Team Richmond

Great service, excellent result

Alison - 5th May 2019

Verified Appointment Verified by SALONGENIUS Software

Jade is extremely helpful and polite. She took time to consult me on what I wanted, which I really appreciated. The result is fantastic and even better than what I’d expected!

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Response from TONI&GUY Richmond

Thank you for finding the time to write your experience to us. We are so pleased that you enjoyed your service and we will pass this on to Jade. Jade and the rest of our team are sure to give you honest and the best advice.

Look forward to seeing you soon,

Team Richmond

Cut & Blow Dry

Abby - 27th Apr 2019

Verified Appointment Verified by SALONGENIUS Software

Brilliant cut. Joe always knows how to adapt a cut to suit your hair.

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Response from TONI&GUY Richmond

Thank you for taking the time to review your hair cut with Joe and we will be sure to pass your kind words on.

We hope to see you again soon,
Team Richmond

Amazing experience

Geraldine - 27th Apr 2019

Verified Appointment Verified by SALONGENIUS Software

Fantastic colour by Nicola and cut by Jess. Felt like a new person when I walked out! Such a friendly salon

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Response from TONI&GUY Richmond

We appreciate you finding the time to write about your experience with us. We are so pleased that you enjoyed your first visit within the Richmond Toni & Guy Salon! Thank You for your lovely words about Nichola & Jess, they are Amazing and we will be sure to pass on your message.

Jade & her team look forward to seeing you again soon.
Regards
Team Richmond

Verified Appointment Verified by SALONGENIUS Software

Great service and hair cut.

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Response from TONI&GUY Richmond

Thank you for finding the time to write about your experience with us. We are so pleased that you enjoyed your service and we will pass this on to Joe.
We look forward to seeing you again soon.

Regards

Team Richmond

Verified Appointment Verified by SALONGENIUS Software

Mark was a cut above any hairdresser lve ever been to.. no pun intended..
he offered advice, explained the haircut l wanted, advised me what to ask for for future reference.

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Response from TONI&GUY Richmond

Thank you for finding the time to write your experience with us. We are so pleased that you enjoyed your service and we will pass this on to Mark. Mark and the rest of our team are sure to give you honest and the best advice.

Look forward to seeing you again soon,
Regards

Toni & Guy Richmond

Took my Daughter there for the first time and she loved it there

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Response from TONI&GUY Richmond

We appreciate you finding the time to write about your daughters experience with us. We are so pleased that she enjoyed her first visit within the Richmond Toni & Guy Salon!

Jade & her team look forward to seeing you again soon.

Regards

Toni & Guy Richmond

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